Firefox for iOS Community Forum

This Mozilla Firefox is collect my private documents and my private photos. some extensions import this Mozilla and other some browser and all browser hacked my phone.. please, please, some request with you all extensions remove and clean my Mozilla Firefox. and my all Gmail are import extensions, so my all Gmail clean the extensions

Ok I was just writing a support question and my Firefox crashed. So basically my settings are completely unusable as they are EXTREMELY laggy and frozen. I have to close the app and reopen it for my firefox to work. All of this started when a little purple triangle with an exclamation mark appeared next to the three dots in the corner of my screen. It would only appear for a second or so when i opened firefox and it would then disappear. I actually tried checking on mozilla supprot but nothing was found about a "purple" triangle. It started when i accidentally clicked on something and got a fake mccaffe popup that i dismissed. I'm a bit concerned. I need help.

Somehow people are hacking my credit cards. I don’t know whether it’s when I’m on the Internet or when I’m shopping or it’s within my three family home here on the put another apartment.

Exact same problem as reported in 2025: "My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which trigger another box from the dialer containing the same phone number. I cannot get to the FF settings or escape from that page because the pop ups immediately come back and reload the page. " Only difference from OP is the server url is recipes33-16045505ea03 . herokuapp . com

The posted solution was to reset history, but I can't get to that or any other controls or the url bar - canceling just reloads the page before I can initiate any action. A similar post suggested installing Malwarebytes but that requires enabling extensions which, again, I can't get to.

Right now Firefox is bricked by this and I have to use Safari :-(

hi!

apologies if this has already been brought up. i tried searching for it but i don’t really know what to call it so i can easily have missed it.

for a while now my firefox app has hidden my open tab when i leave the app, like it previously only did in private tabs. i’ve attached a screenshot to show what i mean. is this a new privacy feature and can i turn it off? i’ve tried to look through all my settings and uninstalled and reinstalled the app (in case it was a bug) but it still does this. i used to rely on getting a quick look at my open tab while flipping through apps so how it’s now hidden all the time is really inconvenient for me.

thankful for any help with this!

as shown in the picture i can't see the webpage anymore when i want to switch to another app. How can i turn this off because it is starting to get really annoying

My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which trigger another box from the dialer containing the same phone number. I cannot get to the FF settings or escape from that page because the pop ups immediately come back and reload the page. The site looks like appleinstantsupportpays[.]z13[.]web[.]core[.]windows[.]net. All of the online advice relates to FF on Windows or Android. How do I clear the malware from my phone?

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: Mod's note: PII removed

• • • • • @gmail.com
        • @icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed