Firefox for iOS Support Forum

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Hello, This is really a function failure, but the "topic best describes" don't come close. My cc data appears in a popup window but does not fill the forms. There is an archived description of this problem with no solution. Thanks, Robert

1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.

1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

OK. Fine. I wanted to send an email to somebody in this company just login in a couple of issues that I keep running into. But it’s impossible. They put you in such a runaround and now I’m a bit annoyed. It’s fine. I’ll post here where everyone will read.

3% of the time on my iPhone links from Firefox do not work. They don’t go anywhere. Nothing happens. Absolutely nothing. There are so many conflicts. This is especially true if there’s any kind of a form on the webpage. You might get to that page but when she entering the data, it doesn’t go through to anything at all. This is gotten worse lately.

Why is software so friggin buggy?

https://www.xfinity.com/?CMP=ILC_myaccount_stream_au get this message Access Denied You don't have permission to access "http://www.xfinity.com/?" on this server.

Reference #18.8da83817.1675273195.1f427cee

Hello!

Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop playing this video". But this are completely common videos, not youtube or the normal tv-news (as for example "Tagesschau":

https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL2xpdmUvY2xpcC9hYmNhMDdhMy0zNDc2LTQ4NTEtYjE2Mi1mZGU4ZjY0NmQ0YzQ?xtor=CS1-322-[navi]-[all]-[content]-[text]

but yes at pages like e.g.: https://www.99.media/de/jeden-tag-zaehlt-maria-die-pilgerinnen-und-pilger-die-auf-dem-jakobsweg-vor-ihrem-haus-vorbeigehen/

Thank you very much again,

Philip

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browser version is latest from app store. i.e. 109.

Error screenshot is attached. Please suggest.

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Hello!

Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop playing this video". But this are completely common videos, not youtube or the normal tv-news (as for example "Tagesschau":

https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL2xpdmUvY2xpcC9hYmNhMDdhMy0zNDc2LTQ4NTEtYjE2Mi1mZGU4ZjY0NmQ0YzQ?xtor=CS1-322-[navi]-[all]-[content]-[text]

but yes at pages like e.g.: https://www.99.media/de/jeden-tag-zaehlt-maria-die-pilgerinnen-und-pilger-die-auf-dem-jakobsweg-vor-ihrem-haus-vorbeigehen/

Thank you very much again,

Philip