Can’t Move Tabs Since Update

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This … (read more)

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This is making the browser unusable for me. I have tried closing and reopening the app and restarting my iPhone but neither worked.

Asked by Cat M 3 months ago

Last reply by Rob Daddy 2 weeks ago

Ad blocker

Ad blocker has worked flawlessly on my iPhone until today. Don’t know what changed, but there are ads everywhere. How do I make it block ads again? The internet is tot… (read more)

Ad blocker has worked flawlessly on my iPhone until today. Don’t know what changed, but there are ads everywhere. How do I make it block ads again? The internet is totally unusable with ads on every page!!!

Asked by jwildfire9 3 weeks ago

Last reply by Tomatoshadow2 3 weeks ago

PayPal doesn't show

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody. Where are per-site permissions? How can … (read more)

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody.

Where are per-site permissions?

How can I use Paypal on this browser?

Asked by jrichview 4 months ago

Last reply by Donna.slinger 3 weeks ago

I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (read more)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 3 weeks ago

Last reply by NoahSUMO 3 weeks ago

Option to Change Navigation Bar missing in Settings iPadOS

Hello, I recently got an iPad 10th Gen and setup Firefox on it. During setup it asked if I’d like the navigation bar on the top or bottom. Being a traditionalist myself I… (read more)

Hello, I recently got an iPad 10th Gen and setup Firefox on it. During setup it asked if I’d like the navigation bar on the top or bottom. Being a traditionalist myself I went ahead and chose top, however during use I realized that I would prefer the navigation bar on the bottom since I always hold the iPad near the bottom and like to use a minimized swipe key I put on the lower right hand corner.

The problem is that the toolbar settings that I would normally find under Menu->Settings->General->Toolbar normally located under the Themes option (like I would find on my iPhone) is now missing and short of uninstalling the app and reinstalling the app I have no idea how else to change this or even find the toolbar option at all under settings. I’ve attempted opening the debug by tapping Firefox version under the about section 5x and I still can’t find it there either. Please help.

iPad 10th Gen iPadOS 17.6.1 Firefox 131.4 (46621)

Asked by MassiveRican 1 month ago

Last reply by NoahSUMO 3 weeks ago

Grid view of Firefox on Iphone

Until yesterday I had a 6-tab grid view of urls on my Iphone. I have no idea why but it has reverted to list mode and I do not like it. It limits what I can be reading at… (read more)

Until yesterday I had a 6-tab grid view of urls on my Iphone. I have no idea why but it has reverted to list mode and I do not like it. It limits what I can be reading at the same time about a topic. I have tried everything I can find on the web about changing it but have not been successful because I can find no where where in settings where it gives me the option of the grid view. HELP!!!

Asked by jsdhexis 3 months ago

Last reply by fuckdead 3 weeks ago

Add-ons?

I’m trying to install the add-on called carmelizer but it’s not working I have Firefox already on my iPad but it just keeps telling me to install Firefox. Can you please… (read more)

I’m trying to install the add-on called carmelizer but it’s not working I have Firefox already on my iPad but it just keeps telling me to install Firefox. Can you please tell me what I’m doing wrong? Thanks

Asked by ybnrmal 4 weeks ago

Last reply by James 4 weeks ago

Keeps telling me I’m not on the Firefox app

Multiple different sites not just opened or worked correctly because they say I’m not using Firefox but then when I just tried going to Firefox.com/pair the Firefox site … (read more)

Multiple different sites not just opened or worked correctly because they say I’m not using Firefox but then when I just tried going to Firefox.com/pair the Firefox site also told me I’m not using Firefox and to download it. So I followed the links to download, even though I was already in Firefox, did the update, and came back to go to Firefox.com/pair but it’s STILL telling me I’m not on Firefox!? Idk what’s happening…..

I took the screenshot in the frame I did so you can see I’ve done the update in the App Store, as well as the fact that I’m in Firefox, but the error message shown says I’m not.

Thank you

Asked by Krysta Hunt 1 month ago

Last reply by James 1 month ago

Search suggestions

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595) I have tried to follow … (read more)

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595)

I have tried to follow Firefox guidances,but what is written on their info page does not work on iPhone, see Mozilla text below: Search suggestions are initially switched off in Private browsing. You must explicitly turn the feature on in that mode. As of Firefox version 71, you can turn on search suggestions in all Private Browsing windows in Firefox Settings - Search (see below).

Asked by Dag 1 month ago

Last reply by James 1 month ago