firefox for iOs 12

Need to download Firefox for iOs 12 (specifically 12.5.7 on an iPad Air). I saw advice that gave a download page on a Mozilla site but the address given did not work. The… (read more)

Need to download Firefox for iOs 12 (specifically 12.5.7 on an iPad Air). I saw advice that gave a download page on a Mozilla site but the address given did not work. The iPad is not able to accept a newer iOs. Is there still such a download somewhere?

Asked by Lee Molho 1 month ago

Last reply by Denys 1 month ago

Encountered hacker pop up

I was searching on Firefox and encountered a pop up “your iPhone has been hacked” and an ‘OK’, which you are encouraged to use based on immediate attention being required… (read more)

I was searching on Firefox and encountered a pop up “your iPhone has been hacked” and an ‘OK’, which you are encouraged to use based on immediate attention being required.

This pop up has frozen my app and I cannot close this tab nor can I access any other tabs I have in use. Troubleshooting tried- closed the app several times and also turned my iPhone off and back on and get the same result. I cleared my website search history and use the following security’s settings: Prevent cross tracking, Hide IP address: (from) trackers and websites, Fraudulent Website Warning, Not Secure Connection Warning. I am using the iPhone 14 Pro Max and am running on the most current iOS: 18.5. These settings are for Safari.

Has anyone experienced this situation and know how to close the hacker message tab and what else one might need/want to do in response to this pop up?

Any advise would be most appreciated! Kindly, LaL

Asked by LaL 1 month ago

Last reply by Denys 1 month ago

Default Zoom at Launch or new Tab?

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer t… (read more)

Is there a setting for New browser tabs or initial App launch? I know how to adjust zoom per tab that is loaded, but when I “open“ a new tab it’s always 100%. I prefer to see more content, thus a lower zoom such as 90% or 75%, which I can always adjust after the fact.

IOS

Asked by David's World 2 months ago

Last reply by Kiki 1 month ago

Translation

I travel a lot and frequently use web services not in my native English. Safari does a great job of translating to English, but is often glitchy for other functions. So I… (read more)

I travel a lot and frequently use web services not in my native English. Safari does a great job of translating to English, but is often glitchy for other functions. So I use Firefox. But it doesn’t have the translate option!

Asked by bmccoll55 2 months ago

Last reply by Kiki 1 month ago

sync.firefox.com.cn Inaccessible

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24… (read more)

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24th, after logging into the domestic version account, data synchronization cannot be achieved. (Currently, all downloads automatically redirect to the international version, and the login account is also the international version account. However, the domestic version data was not backed up before, and it is necessary to log in to the domestic version again to back up the data.) . Is there any expert who can offer a solution? The data of eight years has not been backed up. Urgent

Asked by 15821706689 2 months ago

Last reply by Kiki 1 month ago

Adding a search engine URL

Hi, I am trying to add Brave as the search engine on the Firefox settings in iOS, however, I continue to receive an error message stating “Please fill all fields correct… (read more)

Hi,

I am trying to add Brave as the search engine on the Firefox settings in iOS, however, I continue to receive an error message stating “Please fill all fields correctly” I am using the below URL:

https://search.brave.com/search?q=%25s&source=desktop

And

search.brave.com or https://search.brave.com

But none are working and I continue to get the same error message

Asked by pride.green.sweat 1 month ago

Last reply by TyDraniu 1 month ago

Firefox iOS freezing and not downloading pdfs on iPad pro

Hi I’ve been a dedicated Firefox user since as long as I can remember across all my devices. Since buying an iPad Pro and setting up with Firefox, as I have on all my de… (read more)

Hi I’ve been a dedicated Firefox user since as long as I can remember across all my devices. Since buying an iPad Pro and setting up with Firefox, as I have on all my devices, on the iPad Firefox performance is really poor. Websites often freeze and downloading pdfs from websites or from SharePoint etc. often does not work. An empty file will be saved. When switching to another browser I don’t experience these problems and I have no other software problems on the iPad. Running Firefox 139.1 on iPadOS 18.5 on a 13” iPad Pro M4 (MVX33HC/A)


Can you please let me know what your proposed fixes are for this? Thank you and kind regards Ewald

Asked by Ewald 2 months ago

Last reply by hussainm 1 month ago

IOS app crashes/boots-out in seconds, not allowing me to press anything

The problem began when I was browsing Google maps through Firefox, it gave the prompt to view it through the Google maps app instead. Google maps needed an update, I was … (read more)

The problem began when I was browsing Google maps through Firefox, it gave the prompt to view it through the Google maps app instead. Google maps needed an update, I was on low data mode, I got impatient and canceled that update, then somehow Firefox wasn't allowing me to finish a sentence in the search bar afterwards. Now it doesn't let me open new tabs, exit out of already open tabs, or access the browser settings without freezing for 3 seconds and going to the home screen.

I've updated Firefox to version 139.2, I've searched for some crash log information for iPhone 11 and didn't understand it too well (one suggested to search from Privacy and Security->Analytics and Improvements->Analytics data and to search for "client" but got nothing). I couldn't figure out what more to do with the app from my home screen or settings, I turned my phone off and on yesterday yet it still happened. Any advice would be appreciated, I'm not experienced with technical things and don't want to risk having my bookmarks or passwords be erased in any way.

IOS version is 18.4.1 if that helps.

Asked by Melody Quiroz 1 month ago

Last reply by Paul 1 month ago

generated password was not saved

Dear Firefox-Support, while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password functio… (read more)

Dear Firefox-Support,

while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password function on an account previously not known to my Firefox account. When I acknowledged the password change and was prompted to sign in in the same tab, neither the function that should remember the new password within the same session worked, nor was it saved with the other passwords.

I think it is unlikely you can help me find this password again, but I would like to make you aware, that this szenario might be an issue.

Asked by sarah.neipel 2 months ago

Last reply by Kiki 1 month ago

Regression in FF iOS

When clicking a link, the context menu uses to show the entire URL, now it only shows the domain. This is a regression and feels like a potential security risk if you can… (read more)

When clicking a link, the context menu uses to show the entire URL, now it only shows the domain. This is a regression and feels like a potential security risk if you can’t see the entirety of the URL prior to navigating to it.

Asked by b21 2 months ago

Last reply by Paul 2 months ago