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Suddenly I could not connect NCBI site, I need it for my work

Hi, I always use NCBI site and see articles, but now completely disconnected. I am preparing for the research grant; it is very trouble. Why this happened? Could you reco… (read more)

Hi, I always use NCBI site and see articles, but now completely disconnected. I am preparing for the research grant; it is very trouble. Why this happened? Could you recover it? Thank you so much. Best, Miyabi Tanaka

Asked by tmiyabi 2 months ago

Facebook

I’ve been having trouble with hackers for a while now I seem to have gotten them out but getting rid of chrome but I still can’t log onto Facebook even after deleting the… (read more)

I’ve been having trouble with hackers for a while now I seem to have gotten them out but getting rid of chrome but I still can’t log onto Facebook even after deleting the app and re-downloading it. It’s just like the hacker is cutting it off and won’t let me on that profile I think it’s because they’re using it for something. I don’t know what to do at this point I I can’t get any help from Facebook, except Robo

Asked by bdlari007 2 months ago

Lost all synced tabs on iPad after Firefox update

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared. Was this a known bug? Can Mozilla support help to retrieve from back… (read more)

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared.

Was this a known bug?

Can Mozilla support help to retrieve from backend servers and restore if possible?

Asked by amakda 2 months ago

Last reply by amakda 2 months ago

PayPal doesn't show

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody. Where are per-site permissions? How can … (read more)

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody.

Where are per-site permissions?

How can I use Paypal on this browser?

Asked by jrichview 2 months ago

Last reply by Paul 2 months ago

Question: Access Denied to //vital-mag.net Blog

Hello, I am trying to access the //the //vital-mag.net blog, but I keep encountering an "Access Denied" error. I've ensured that my internet connection is stable and tri… (read more)

Hello,

I am trying to access the //the //vital-mag.net blog, but I keep encountering an "Access Denied" error. I've ensured that my internet connection is stable and tried different browsers, but the issue persists. Could this be a problem with my Firefox settings or some kind of restriction on the website? How can I resolve this and gain access to the blog?

Thank you for your assistance!

Asked by Alban Kodra 2 months ago

FIREFOX WILL NOT CONNECT TO INTERNET

This morning, Firefox was working just fine and then this afternoon it decided it no longer wanted to connect to the Internet. I've not been able to connect to the Intern… (read more)

This morning, Firefox was working just fine and then this afternoon it decided it no longer wanted to connect to the Internet. I've not been able to connect to the Internet for the rest of the day. All my other browsers will connect. I've done every troubleshooting step, that's been listed on this site and it still won't work. Now what?

Asked by WF 2 months ago

unable to print downloaded pdf on firefox

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print optio… (read more)

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print option for the page that LINKED to the PDF, but not for the PDF itself, which is what I wanted to print in the first place. I used to be able to do this, but had no need to do it for an unknown amount of time, and with the latest updates, the ability is gone, but I'm not sure which update, this or a prior one, caused this to happen.

The menu at the lower right does have a Share option (which has no obvious connection to printing), and the submenu for that has a Print option, which does nothing, neither printing nor bringing up the page selection and print option menu to which I was accustomed. Further down is the Print with HP Smart option, which does confirm connection to my HP printer (the same one that used to work), but says in the body of the page that there is no file to print.

I am using an iPhone 14 Plus with the latest iOS and Firefox updates. Is there another app that I must download? Perhaps an Adobe (or generic) PDF reader app, such as the one that Firefox on the PC opens? Or perhaps an HP app needs an update? I am not aware of any, nor is there any "missing app" message to alert me. I have searched and found the Adobe PDF reader and the HP Print and Scan app and downloaded them, but they are no help. Incidentally, when downloaded by Firefox on iPhone the statement PDF is, according to both of those apps, unable to be loaded due to errors, but on the PC it downloads and prints just fine (the same statement PDF, same account, same month), and on the iPhone it displays just fine also.

Someone please help me. I am currently using my phone only to alert me to the need to print each statement, and using my PC to log into each site, download the PDF, and print it. However, this is not always possible or feasible.

[edited email and phone# from public community forum]

Asked by Allan and Gayle Richardson 2 months ago

Unable to print any documents

I have a iPhone and iPad and neither one has a print button. There is no mention of a printer in settings either. There is no way of printing anything, but when i had go… (read more)

I have a iPhone and iPad and neither one has a print button. There is no mention of a printer in settings either. There is no way of printing anything, but when i had google in my devices, i could print anything. This is a major problem. If this is not fix soon, i will have to go back to google, as bad as it is. Also, in settings, I have the items per line set to 4 and i only get one long line and they are large icons, so i can not display every many of the, would be nice if we could select large, medium and small. This way i might be able to display all of my bookmarks. Oh, fyi, my two devices are synced. I am running Firefox 128.2(43742) and iOS 17.5.1. Hope you will fix my bugs because it is a good product otherwise.

Asked by Geoffrey Gens 2 months ago

Youtube not working on the IOS app of Firefox

Hi, I downloaded the Firefox app for IOS devices recently, and I was using it do browse on YouTube. It was working for a week, until one day, when I enter YouTube in the… (read more)

Hi,

I downloaded the Firefox app for IOS devices recently, and I was using it do browse on YouTube. It was working for a week, until one day, when I enter YouTube in the url, it leads me to a page that says:

"Sorry, you can't access YouTube for Mobile Web with your account"

I was confused because it was working fine for me a few weeks ago. YouTube also works for me on the Mac version of Firefox. Could you please help me troubleshoot this issue?

Thanks

Asked by webmaker392 2 months ago

n error occurred during a connection to alison.com. PR_CONNECT_RESET_ERROR

Hellow, I have some difficult to open ALISON WEB site through MOZILLA. I got sms which read as shown hereunder: An error occurred during a connection to alison.com. PR_… (read more)

Hellow, I have some difficult to open ALISON WEB site through MOZILLA. I got sms which read as shown hereunder:

An error occurred during a connection to alison.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Eng Shiwa Mushi 2 months ago

Problem with stored password

Here is the translation: --- After updating Firefox, the saved passwords are stored and displayed incorrectly. I am attaching a photo to illustrate the issue. Instead o… (read more)

Here is the translation:

---

After updating Firefox, the saved passwords are stored and displayed incorrectly. I am attaching a photo to illustrate the issue. Instead of email account names and passwords, I see the text "MEIEEPgAAAAAAAAAAAAAAAAAAA...".

As shown in the picture, the username is replaced with this text for the login examples of accounts on home.pl.link text

Asked by Jacek Bębenek 2 months ago

Automatically taken back to home page.

When I go another app while browsing or simply hit the back button on my iPhone I am taken back to my default home page. How can I get it to just go back to my last page?… (read more)

When I go another app while browsing or simply hit the back button on my iPhone I am taken back to my default home page. How can I get it to just go back to my last page?

Asked by Don Little 2 months ago

Firefox constantly refreshes the page

While using Firefox iOS on Fox News and other websites, the page constantly refreshes itself. It’s amazingly annoying. I searched the web but no answer. Seems so easy to … (read more)

While using Firefox iOS on Fox News and other websites, the page constantly refreshes itself. It’s amazingly annoying. I searched the web but no answer. Seems so easy to fix on android and windows devices.

Asked by bella3lione 2 months ago