Firefox for iOS Community Forum

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Hello! A little embarrassing but I used 123movies to watch a movie, and afterwards I keep getting a notification from my anti-virus software that says that 123movies wants to gain access or is active.

I want to block the website i have visited to hopefully solve the problem.

how do I do that through the iOS app on my iphone?

thanks!

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I open, it’s magically back on NONincognito mode.

Also, when in incognito mode, FF still keeps cookies after I have deleted them and cleared caches.

hi

i use the ios firefox app on iphone 13 ios 16.5.1

the firefox app used to open automatically where it was left off for example if i had closed it while in view mode of all the private tabs and reopend it would still be there in private mode with all tabs in view.

it no longer does this instead it always opens on the standard browsing mode. it also only opens links from other apps in standard browsing mode too now when i open them in the app.

i noticed this start happening maybe a few weeks ago not sure exactly when. i dont think it was a change in my settings because i searched them all for something like this and recall it always being the previous way where it would stay in private mode after being closed.

does anyone know how to fix this or experienced the same?

thanks

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.

Kindest

Thanks.

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I open a link from a private window. The help pages list settings that do not exist. Please advise

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

To whom this may concern,

For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down menu in mobile, the menu does not register my selection and remains on its default setting/option.

I know it has to be an issue with Firefox iOS specifically because when I opened the page on safari (mobile) the drop down menu worked fine; same with google chrome (ios) and the desktop version of firefox (on mac).

I tried to fix it be clearing my private data and the website data from firefox ios, but it didn't do anything.

I don't know what else to do and it's driving me crazy.

Please help!

PS If it's relevent, my firefox ios is up to date and currently running Firefox 116.3, though the issue was also present in 116.2 and whichever version(s) of firefox was running at the beginning of August 2023.

I recently changed my password on a gmail account, and tried to change my password in settings on my iphone. When in the settings for email, I was not able to directly enter the new password in the "re-enter password" field, but instead I got the message that the "settings" wants to use google.com to sign in. Apparently the only option is to "continue" and when I do so, it says Google can't sign me in because my browser (firefox) does not support JavaScript or has it turned off. How do I turn on JavaScript or otherwise circumvent this problem? I have not found another way to get my password updated on my iphone. I tried changing my default browser to Safari to see if I could get it to work but that did not help. i have used firefox for years on my iphone with no gmail problems.

Since the last update (123.4) I have this behavior in both iPadOS and iOS: when there's a link that opens in a new tab, most of the time the new tab will open an about:blank page instead of the actual link.

I noticed this happens as I use the browser more: if I force close it and reopen it, the links will usually load OK for the first 1-4 sites, but after a period (or loading a "heavy" site la Facebook) I can reproduce the error 90% of the time.

Happens on iPad Air 3 and iPhone 13 mini.

Here's a screen recording of this behavior: https://share.icloud.com/photos/0289O_mRO-taFjm4tcOH3bAtQ