Firefox Support Forum

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like me to just press and reinstall , with out going through the ends of the earth on firefox todo this ? open this file then open that file, lose what has been saved and replace with another file, it is an impossible way to do this for a novice on firefox , with out paying a lot of money to a tech guy that will take a couple of minutes to do but that will take a novice months and not get it done in the end,

Seems like after installing the latest update Firefox will not allow Amazon to function or display properly after signing in to Amazon. I can sign in using any other browser with no issue. When I sign in on Firefox the screen goes greyed out with no functionality capable. Nothing can be selected and in the background the display won't load correctly.

We have a full stack "MEAN"(CosmosDb/mongoDB, Nodejs, Express and Angular 12) project hosted on Microsoft Azure. Somehow today I tried to log into the app with my favorite browser Firefox and got stuck. Looked at the developer console and saw a bunch of exceptions. I tried our app running on various browsers: Chrome, Opera, Edge, Brave. They all work fine. Furthermore my local server also works with Firebox browser. What could be my issue? Please help.

Thanks so much!

Regards, Simon Web Development Leads

For checking: Our app url: https://reactiv-stage.azurewebsites.net usr/pwd: firefox/Test1234

Exception stack: Uncaught SyntaxError: expected expression, got '<' 944-es2015.f3df909392cc66c28462.js:1 ERROR Error: Uncaught (in promise): ChunkLoadError: Loading chunk 944 failed. (missing: https://reactiv-stage.azurewebsites.net/944-es2015.f3df909392cc66c28462.js) n.f.j@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:2878 n.e/<@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:886 n.e@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:852 loadChildren@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1915005 loadModuleFactory@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:937911 load@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:937519 getChildConfig/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:930031 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765367 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765539 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765446 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1763270 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768690 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765539 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765446 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:899488 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900149 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768116 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1767958 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 notifyNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768434 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1749848 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 c/</</<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776187 invoke@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:6542 onInvoke@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:314487 invoke@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:6482 run@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:1941 P/<@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:16629 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:7160 onInvokeTask@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:314303 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:7081 runTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:2556 m@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:9154 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:8239 _@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:20027 k@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:20349 <pre> Z https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 Z https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 P https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 onInvokeTask https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 runTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 m https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 _ https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 k https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1

Suddenly anytime I use youtube or gmail it loads very slow. I have tried flushing dns, reinstalling firefox but no matter what it just hangs and doesn't load. For example I'll click on a youtube video and it will say I'm offline or on gmail if I try to compose an email it says to retry because it breaks.

I manage two W10 PCs, each with FF installed and fully updated (v100.0). Firefox on Windows has the following bars at the top: 1) the title bar (Firefox…) in Windows style, 2) the edit bar (File Edit History…), 3) the tool bar (customised: eg. Home, Go back, Go forward, Reload, Show Sidebars, Download, Print…), 4) the browser tabs bar containing the open tabs containing a website page.

The problem is that on one PC, the browser tabs bar comes right after the edit bar.

I can't find how to change this, since the solutions are too old or unclear. Please, help.

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the one that is actually visible when i have them open. i use 3 different trello boards and need all 3 to be distinguishable only by the icon so this is a critical feature for me to be able to use this browser. this problem doesn't happen in chrome which i have been using. i have tried many extensions to try to locate the image that is actually being used, it doesn't work. i can't find the image being downloaded. how do i get the same icon that is showing in the tab to show up in the bookmarks bar?

Hello,

I use FF with the setting on start to restore the tabs of the last session.

Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system and if it not focused at start ring tone will not be played)

Is there a way to start with my last opened tabs restored but this specific tab active and in selected/focused.

Pinning this tab seems to load it but WILL not play a ringtone without clicked first. If I end FF with this tab active and therefore the tab is active on next start the ring tone will be played.

But knowing me I WILL forget to click on this tab either on start or before ending FF.

Regards

I wanted to print out an order placed online but could only print part of it.

The order took up about 1.5 pages when displayed in Firefox, but I could only print the upper 2/3 of it. That’s all the Print Preview displayed. It was cut off at the bottom. There was no option to print the missing lower third or a second page.

I can scroll Firefox to display the lower part but Print Preview still shows only the upper part.

I can change FF’s scale to 80% in order to show the whole order on the screen, but Print Preview still only shows the upper part.

I can scale Print Preview to 70%, but then it’s difficult to read.

I don’t recall having this problem with earlier versions of Firefox.

How can I print my order on 2 pages so that I can read it?

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

My tabs keep disappearing. I have multiple tabs open but some of them just disappear for no apparent reason and I can't bring them back. I'm not in full screen mode and not toggling with the F11 key. Firefox is up to date and I've tried restarting my laptop.

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please