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loading firefox

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do… (read more)

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do I put Firefox on the thumb drive (be specific - step by step). Thank you

Asked by rcb24 6 days ago

Web developer tool keeps autonomously toggling on/off in any Firefox window/tab

Hi, My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab.. Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up t… (read more)

Hi,

My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab..

Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up the web developer tool in the bottom 1/4 of the browser).

I've checked all Setting, turned off all hardware acceleration as suggested for similar flickering problem (which wasn't on anyway).

I use Norton 360 Security Software but have Norton Safe Web disabled. The only active Extensions are Firefox Multi-Container and Firefox Sideview.

Its not doing it at the moment, but I'm not sure exactly what triggers it and expect it to happen again.

Last time it happened I was browsing Amazon. Hitting Ctrl-Shift-I only makes is turn off until start scrolling again, etc.

I don't think its virus related, because I use Norton 360, and Task manager "Performance Tab" show the computer is generally very mellow.

Please help, as I love Firefox, but this problem can drive one crazy.

Thanks Larry Zdanis

Asked by larryzdanis 6 days ago

Lost all tabs from previous session and standard fixes don't work

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, includi… (read more)

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, including the pinned ones. The last time I closed Firefox, there was only one window open.

I have already tried these ideas to restore the tabs:

  • CTRL+SHIFT+T: Does nothing
  • CTRL+SHIFT+N: Does nothing
  • Three bar menu -> History -> Recently closed tabs: The list is empty
  • Three bar menu -> History -> Recently closed windows: The option is greyed out
  • Three bar menu -> History -> Restore previous session: The option does not exist in the menu
  • Open user profile folder and open sessionstore-backups folder: There are three files named "previous.jsonlz4", "recovery.baklz4" and "recovery.baklz4". They are each 2KB and contain only an empty tab with the URL "about:home". There are three additional files starting with "upgrade" but they are from too long ago, so they don't contain the tabs I require.

The contents of these tabs are vitally important for my work, so this is causing me significant stress. If anyone can suggest ways to recover my previous tab beyond the documented fixes, I would greatly appreciate it. Thank you so much to anyone who can help!

Asked by king__lego 2 weeks ago

Last reply by king__lego 6 days ago

Video Stutterin

Video is stuttering with latest update. This just started today, Ma7 17, 2024. I went to a different browser to confirm that it is firefox. This confirmed the issue. … (read more)

Video is stuttering with latest update. This just started today, Ma7 17, 2024. I went to a different browser to confirm that it is firefox. This confirmed the issue. I checked the settings and I have selected everything as indicated in the help files. I tried turning off enhanced tracking function and I selected allow video and audio auto play. It still happens

Asked by flyers66 5 days ago

Restore Previous Sessions and passwords

I was having issues with my laptop so I decided to do a System Restore to a previous date. Once completed, I opened Firefox and tried to restore previous sessions, but n… (read more)

I was having issues with my laptop so I decided to do a System Restore to a previous date. Once completed, I opened Firefox and tried to restore previous sessions, but none were found. I also noticed that the shortcuts were blank, possibly uninstalled. I clicked on shortcuts and nothing opened. I downloaded Firefox again and reinstalled, but now I cannot restore my previous sessions. I tried to restore going to History>Manage History>Import and Backup>Restore>Choose File and selecting previous.jsonlz4 and recovery.jsonlz4 file with a date from last month, but again nothing happens. I searched around for answers, but only came across instructions to compress jsonlz4 file and decompress using mozlz4 without any instructions on how to use it.

What else can I do?

Asked by Hugo Cruz 5 days ago

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something fascists do. Tell me how to fix your browser s… (read more)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X 5 days ago

Last reply by Taco X 5 days ago

YouTube keeps crashing in version 126 64bit

When scrolling down through the YouTube home page, the current tab will crash and end up as a small window near the bottom right of the screen with a totally blacked out … (read more)

When scrolling down through the YouTube home page, the current tab will crash and end up as a small window near the bottom right of the screen with a totally blacked out screen in that small window.

Only solution is to close that little window and open YouTube in a new tab... which will eventually crash the same way.

I have disabled the tracking shield for Youtube.com Problems are even worse with the tracking shield enabled.

These type of problems started with version 125. I hoped things would be resolved with 126 but problems still persist. Other websites have issues as well. Mostly with image displays such as on carfax.com when trying to view photos of cars with their photo scroller widget.

I'm not having these problems with the Edge browser.

Asked by dee_veloper 5 days ago

Certain boxes/fields within a PDF interactive form are not able to accept keyboard inputs

Recently, a PDF file/form I have used for several years won't accept keyboard inputs within certain boxes/fields. The PDF is an odometer statement from the Michigan Secre… (read more)

Recently, a PDF file/form I have used for several years won't accept keyboard inputs within certain boxes/fields. The PDF is an odometer statement from the Michigan Secretary of State. I am able to complete all fields except for the 6 separate odometer boxes. I can move the cursor to each box but when I go to type a number, nothing shows up. I have used Firefox in the past while completing this PDF form without any problems. I have tried filling in the odometer boxes using various versions of Windows (7, 8.1, and 10) and various versions of Firefox (126, 115, and 109), but none of them will allow me to enter the numbers. As a test, I downloaded Microsoft Edge and Google Chrome, and both of those browsers allowed me to fill in the odometer boxes. I've included a link to the PDF form. Thank you. https://www.michigan.gov/-/media/Project/Websites/sos/27lawensn/bdvr108.pdf?rev=06163b4451824c1f95802801f7776abc

Asked by john0412 5 days ago

Please Help Us Learn!

Hello, After reading just a few questions and their answers here I realize that I'm never going to learn everything I need to know to feel comfortable or even enjoy usin… (read more)

Hello,

After reading just a few questions and their answers here I realize that I'm never going to learn everything I need to know to feel comfortable or even enjoy using my desktop computer. As for my cell phone, I've never liked using it and unless someone helps me learn how to use all the available features in Firefox (plus everything else in a smart phone which I call that stupid phone) then I will probably end up throwing it in the garbage and will sit in waiting rooms reading a book or magazine instead of doing whatever it is everyone else is doing on their phones. Most likely they're texting which I just learned how to do a few months ago. I never thought texting was necessary for me to know but now it seems to be the only way my adult children keep in touch these days.

How can I possibly learn everything I can or should do with Firefox? I barely know how to use all the basic features even though I've used Firefox for years. Your updates come so frequently that I will never be able to catch up! Why don't you offer some courses strictly for seniors who need a lot or even just a little bit of guidance when it comes to tackling technological issues? I dislike new technology but we have to use it, don't we? So, make life easier for us older folks and offer a few virtual courses to help us learn what we need to know. Come on Mozilla you can do it. You offer the technology now show us how to use it!

Thank you.

Asked by Muffers 5 5 days ago

Setting for Firefox Home Content -> Shortcuts is not saving.

Whenever I close my browser, it will show but when i open a new tab, it is gone and when i check settings, it is unchecked. I tried enabling both Shortcuts and Recent act… (read more)

Whenever I close my browser, it will show but when i open a new tab, it is gone and when i check settings, it is unchecked. I tried enabling both Shortcuts and Recent activity but only Recent activity is saved and Shortcuts is not saved.

Asked by Tristan Teo 5 days ago

Lower Toolbar prevents using Search Box

Hi, The Lower Toolbar is quite handy, with for example Roboform. Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead o… (read more)

Hi,

The Lower Toolbar is quite handy, with for example Roboform.

Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead of being inserted at the bottom while the browser windows height is reduced.

That hides the search box when you type Control-F.

It would be nice if this could be addressed in a future release. I am using Firefox Developer 127.0b2.

Asked by Bob4K 6 days ago

Last reply by Bob4K 5 days ago

Spell Check on Copilot website text field is not automatically working

The Copilot website text field is the only text field I have encouraged where typing text does not get automatically underlined for spelling mistakes. I have the box tick… (read more)

The Copilot website text field is the only text field I have encouraged where typing text does not get automatically underlined for spelling mistakes. I have the box ticked for 'Check your spelling as you type' in the general settings, and I have tried changing the about:config layout.spellcheckDefault value to 2. Nothing has worked.

The spell checking feature for the Copilot website text field can be enabled, but you have to manually enable it each time by right clicking the text field and making sure "Check Spelling" is ticked. It is quite annoying.

The "Check Spelling" setting on every other text field from every other website like this very text field I'm typing into right here right now for this firefox support forum, has the  "Check Spelling" setting ticked by default.  

Anybody else experiencing this issue?

Asked by TheThingKing 5 days ago

Pages on some websites not loading

Hi. I am having problems with pages in some websites not loading - eg games on Facebook, my account page in my bank website, etc. Facebook works fine but games do not l… (read more)

Hi. I am having problems with pages in some websites not loading - eg games on Facebook, my account page in my bank website, etc. Facebook works fine but games do not load anymore (just get the loading message but the circle just keeps spinning, and I can login to my bank but it won't load any further pages. The games problem first started around February with one or two games, but has subsequently become worse so the ONLY game that will load is Happy Acres! The problem with my bank (and a couple of others) started about a week or so ago. I've been (reluctantly) using Microsoft Edge the past couple of days with no problem other than it's sloooooow!! Was thinking of downloading Chrome but haven't done so yet. If anyone can point me in the right direction I would be extremely grateful. Many thanks in advance.

Asked by maggie.aldous 5 days ago

Server not found

Trying to access the following address. https://webplay.serverguru.best/. I run Mozilla on all my computers and this computer will not go to site. I cannot figure out why… (read more)

Trying to access the following address. https://webplay.serverguru.best/. I run Mozilla on all my computers and this computer will not go to site. I cannot figure out why. I get the following message:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at webplay.serverguru.best.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)


Thanks!!

Asked by hurliman.jack 5 days ago

WordPress & website

Would appreciate someone helping me with this problem as it's starting to frustrate me. My website (serendipitygoatmilksoap.com.au) was built using WordPress - I love th… (read more)

Would appreciate someone helping me with this problem as it's starting to frustrate me.

My website (serendipitygoatmilksoap.com.au) was built using WordPress - I love the website and how easy it is for me to edit/add and how Matt set the cart up for me is perfect but.......................I've made some changes to the wording on a page yet these changes are not showing on the live site from my desktop computer although Matt is saying the changes show when he goes to the live website????

I logged into the site, went by the how to of "Editing Page Content", previewed then clicked the "DONE" tab thinking all was good.........went to the live site but no edits I'd made (colours/fonts/formatting etc.) showed, I've enabled the cookies on the site via the settings but as I don't know what I'm doing I hesitant to do anything else without understanding what I'm doing.

I've attached images the first being the "before" and the second the "after" but I'm only able to see the "before". Could someone please explain how I'm to fix this and I would like a step-by-step if possible please.

Asked by Adsila 4 days ago