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I cannot add a secondary email address.

I am trying to change my e-mail address by following the steps provided in here. According to the support pages, in order to do that I need to add a secondary e-mail addr… (read more)

I am trying to change my e-mail address by following the steps provided in here. According to the support pages, in order to do that I need to add a secondary e-mail address and then make it primary.

Until there everything's clear. My issue, though, comes precisely when I try to add that information. The system doesn't recognize the new address. Instead, a message appears saying "Account already exists", when that's not possible, since I never delivered it or linked it with Firefox before, nor even I have received or accepted any validation through the said e-mail. I'm guessing that Mozilla ain't grasping that the address really belongs to another e-mail client.

Illustration: Let's say my current address is <example100@outlook.com> When I try to add the following secondary address <example100@protonmail.com>, the aforementioned message will prompt.

Why? What's going on? Is there any solution available? Thank you beforehand, I can't wait to hear from somebody with a remedy.

Asked by Foxar 4 minutes ago

Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (read more)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Asked by johnoo 1 day ago

Last reply by johnoo 7 minutes ago

Cached web content grows in size when computer turned off

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to … (read more)

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

Asked by lee37 13 hours ago

Last reply by lee37 36 minutes ago

Color of drop down menus.

The new Firefox update changed the color of my FF drop down menus from dark to white which I very strongly dislike. Is there a way to change it back to dark? Thanks for h… (read more)

The new Firefox update changed the color of my FF drop down menus from dark to white which I very strongly dislike. Is there a way to change it back to dark? Thanks for help.

Asked by edbrach 1 hour ago

hide tab bar

Help!! How do I hide the tab bar in version 92? I put off updating to version 92 because I knew what would happen: I'd have to jump through hoops to hide the tab bar agai… (read more)

Help!! How do I hide the tab bar in version 92?

I put off updating to version 92 because I knew what would happen: I'd have to jump through hoops to hide the tab bar again. I NEVER use tabs. I have a wide screen monitor and I prefer opening new windows to using tabs. In that way I can look at 2 or more pages at the same time.

Asked by leeohlburg 3 hours ago

Firefox proton active tab indicator

I want to modify the current proton interface. Is there any css code which I can use to restore the active tab indicator similar to firefox 88 on the titlebar. The images… (read more)

I want to modify the current proton interface. Is there any css code which I can use to restore the active tab indicator similar to firefox 88 on the titlebar. The images show how it was in photon and how i want it in proton

Asked by sagnikadhikary15 5 hours ago

Is it possible to return the Bookmarks to their orginal setting without using a CSS file?

Windows 10 x64 Pro Firefox 92.0 Is there a way to restore the appearance of Firefox Bookmarks to v88 or earlier? The extra space between each Bookmark is a pain and none … (read more)

Windows 10 x64 Pro Firefox 92.0

Is there a way to restore the appearance of Firefox Bookmarks to v88 or earlier? The extra space between each Bookmark is a pain and none of the "fixes" seem to work.

I am not up with messing around with css files to make things seem as they was.

I have Proton Colors Add-on and that supposed to make things look as they did before but they do not.

When Firefox updated to 91.0 I reinstalled v88 which was fine - apart from Firefox nagging me on a daily basis to update to 92.0 which I stupidly did.

Any suggestions please?

Peter

Asked by Peter749 20 hours ago

Last reply by Peter749 6 hours ago

Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 1 day ago

Last reply by zarsss 6 hours ago

Cannot change mp3 file properties anymore after upgrading to Firefox 92

After upgrading to Firefox 92, there are certain mp3 download files I can't change the properties on, and so can't import them to, for example, iTunes. Before I upgraded,… (read more)

After upgrading to Firefox 92, there are certain mp3 download files I can't change the properties on, and so can't import them to, for example, iTunes. Before I upgraded, I didn't have this problem.

Asked by abiwerf 7 hours ago

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (read more)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 1 day ago

Last reply by roger.pettersson 7 hours ago

Temporary WebExtension: after login firefox account. Got xmlhttp.status: 0

I am writing a WebExtension to communicate with a server using XMLHttpRequest. I load this WebExtension temporarily by about:debugging. It works well if I do not login i… (read more)

I am writing a WebExtension to communicate with a server using XMLHttpRequest.

I load this WebExtension temporarily by about:debugging. It works well if I do not login into my Firefox account. It can get data from the server.

But after logining into my account, it returns "xmlhttp.status: 0" immediately when I trying to do the same thing.

I removed all other add-ons and WebExtensions, But still I have this problem.

Any suggestions will be appreciated.

Asked by Duckmole 1 day ago

Last reply by Duckmole 9 hours ago

Issues with microphone access during Jitsi Meet call.

I set up a Jitsi Meet server, and when starting a call, it asks for permission to use my Blu Snowball microphone. I click yes, and it says microphone permission allowed, … (read more)

I set up a Jitsi Meet server, and when starting a call, it asks for permission to use my Blu Snowball microphone.

I click yes, and it says microphone permission allowed, but Jitsi never gets access to it.

I believe this is an issue related to Firefox because I've tried multiple other browsers and it seems to just be Firefox that this issue happens with. Every other browser lets Jitsi Meet use my microphone just fine.

Please let me know if you have a solution to this or have also experienced it!

Thank you, Cross

Asked by Cross 11 hours ago

GCP console freezing

When I navigate to Compute Instances browsing at console.cloud.google.com, browser starts to freeze, and after some time reports that this error has happened. This starte… (read more)

When I navigate to Compute Instances browsing at console.cloud.google.com, browser starts to freeze, and after some time reports that this error has happened. This started approx. after FF 90.0 update.

Asked by dollarovich.st 16 hours ago

Youtube stream freezing

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after F… (read more)

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after FF 91.0 Setting "gfx.webrender.all" to "true" did not have any effect.

Asked by dollarovich.st 16 hours ago

Why attachments for gmail goes to the wrong Folder and freezes up?

Hello, Windows 10 Desktop Computer Updated, Firefox 92.0 The folder I need yo go to in Documents, it goes to Downloads Instead Automatically! When I try to get an attachm… (read more)

Hello,

Windows 10 Desktop Computer Updated, Firefox 92.0

The folder I need yo go to in Documents, it goes to Downloads Instead Automatically!

When I try to get an attachment, for an email I'm sending out, it goes to the wrong folder. It just sits there doing nothing, with the hour glass on. I wait and wait, so I can change the location. Most times it doesn't stop. A very few times, when that stops, I located which folder I need, and it just goes into the hour glass mode again!

If I click on the screen, an error message comes up with something like, program not responding, do you want to close the program? or wait until it stops? With thus, I think it's dealing with the Folder that isn't responding! BUT no, when I click to close the program, LO And Behold, Firefox Closes!

I have a lot of attachments, I need to deal with. It doesn't ask me, which folder I want to get the attachment from?

Any Help Here?

Thank You!! Take Care!! Everyone Stay Healthy and Safe (Pets Also)!!!

Asked by GhostCat 19 hours ago

As of today I am getting (forced) google.com.hk instead of google.com, how do I fix this?

It is insistent. I have found a 6 year old post that uses links that firefox no longer uses: https://support.mozilla.org/en-US/questions/1092276 The instructions there n… (read more)

It is insistent.

I have found a 6 year old post that uses links that firefox no longer uses: https://support.mozilla.org/en-US/questions/1092276

The instructions there no longer seem to work, I deleted cookies, closed firefox and ran CCleaner, it is still always redirecting me to .hk.

The site looks different, shitty and keeps asking me to log in or agree to some bullshit settings.

Very strange, has anyone seen this before?

Asked by Khan Solo 3 days ago

Last reply by Khan Solo 1 day ago

Firefox (default) homepage

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and i… (read more)

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

Asked by iqbalusmani 1 day ago

Last reply by iqbalusmani 1 day ago

YouTube Display Content Overlaps and Disordered

The issue occurs after viewing a YouTube video in full screen and returning to the subscription home page. The top of the home page no longer appears at the top, it's mis… (read more)

The issue occurs after viewing a YouTube video in full screen and returning to the subscription home page. The top of the home page no longer appears at the top, it's missing and the script is displayed to the left of the monitor screen where it's partially blocked. The glitch is present on all subscription sites recently visited, not an isolated case.

Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz Installed RAM 16.0 GB (15.9 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro Version 21H1 Installed on ‎12/‎16/‎2019 OS build 19043.1237 Experience Windows Feature Experience Pack 120.2212.3740.0

GTX 1070 GPU 8Gb

This issue is also present on my Thinkpad running Firefox 92.0 64. Different graphics system.

First image shows the displaced content, the next image, after pressing F11 to resolve, is the correct content.

Tried the suggested fixes to no avail, last try was a Firefox re-install which didn't fix the issue. This glitch was not present before the most recent Firefox update.

The work around is to press F11 to restore the display to its proper order.

Thanks for any help.

Asked by starship 1 day ago