Firefox Community Forum

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

• Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website

• Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website

• Then cleared FF cache

• Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Hi Firefox Community,

I'm experiencing an issue with my website, https://letmewatchthiss.com/, specifically on the Firefox browser. While the site functions correctly across other browsers, it's not reloading properly in Firefox.

Issue Description: Website URL: https://letmewatchthiss.com/ Problem: The site reloads inconsistently or fails to load entirely on Firefox. Affected Browsers: Firefox (issue does not appear in Chrome, Edge, or Safari).

Steps Taken:

• Cleared Firefox cache and cookies.
• Checked for any extensions that might be causing conflicts.
• Verified that the issue persists across multiple devices running Firefox.

What I Need Help With:

Suggestions: Any advice on potential fixes or troubleshooting steps specific to Firefox. Insights: If there are known issues or recent updates that might be affecting Firefox compatibility. Any help or insights would be greatly appreciated. Thank you!

Best regards,

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doing that. Does anyone here know about this problem, and to get this thing to stop like period? Thanks for the help....I hope, because it is a real pain. I was using Opera before this, and it never had something like this . Operating System-Windows 11. Browser-Mozilla.

I'm using Firefox in Ubuntu 22.04 LTS (snap version, so it's updated regularly) and I've been having this issue for months. I use Network pane heavily as aid to develop the backend portion of a web site with a JSON based API. Now and then I need to repeat an HTTP request, so I use the "Resend" option, and everything's fine except I'm unable to see the server response. "Size" column shows "0 B" and "Response" tab is empty. I'm positively sure the server cannot distinguish whether it's a brand new or resent request and does not send empty responses. It's something specific to XHR requests, regular requests are not affected. Troubleshoot Mode doesn't make any difference.

Is this a known issue or something that only happens to me?

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

My screen went black this morning and I couldn't get the screen to reappear. I turned the power off, then waited a minute or two before turning it back on. My usual screen with all the apps was gone and replaced by a generic "windows" screen. I had to re-enter all kinds of information and I'm finally able to see my bookmarks, but all of my documents and pictures stored on my computer are completely gone. Did Mozilla/Firefox perform an update? And if so, how do I get back to my personalized screen - and more importantly my stored documents and pictures?!!

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Ever since the last Firefox update that released, the Firefox on my home computer is extremely slow. Takes 5 minutes to load a page. I open Chrome or Edge and everything loads extremely fast no issues. I do not want to leave Firefox as it is my favorite browser and has been for many years. What can I do to troubleshoot this issue?

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can have it empty, and select a search option, say, Youtube, and it'll open up YouTube. If you have a search term in the search window, obviously it'll open youtube in the search page with those search terms. I've used this for years and years to quickly go to pages such as YouTube, Amazon, etc, without having to have a separate bookmark.

Now, if you have the search bar empty and click on YouTube, or Amazon, or any other installed search option, it doesn't default open that page. It only opens when you have something typed into this.

Idk if this is a "feature update" or bug, but it's worked the same way for years, and now no longer does.

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

the browser will not open comments sections in Aol, and JPost. But, in other browsers the comments section on the bottom of each article is available. How can i fix it?

Please help me figure out what is keeping Firefox from opening. I have reinstalled it and it worked yesterday but today after restarting my computer, it will not open.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.