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logging into certain websites

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits ther… (read more)

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits there with a spinning wheel forever. If I go to a different browser, I can log right in & pay my bills. I don't know if it is something I am doing wrong or a setting that has to be changed somewhere or something else. Thank you, Ann DIngee

Asked by abd1011 2 months ago

Is the Windows Security Pin Request interfering with Amazon OTP authentication?

When I try to log on to my Amazon account, I get a Windows Security "Making Sure It's You" request to enter my PIN number. But when I do that, the Amazon OTP system doesn… (read more)

When I try to log on to my Amazon account, I get a Windows Security "Making Sure It's You" request to enter my PIN number. But when I do that, the Amazon OTP system doesn't work. I have no idea whether the PIN request has any bearing on the non-functioning OTP system, but can I eliminate the PIN request to see if it does? I have been in contact with Amazon 4 times in the last two weeks, and each time I am told to wait 24-48 hours to see 2-step authentication disabled, but to no avail. At this point I am grasping at straws.

Asked by britt.michelsen 1 hour ago

Password, Bookmarks and browsing history recovery

I recently replaced my HDD with an SSD after the HDD went dead. I now want to recover my passwords, bookmarks, and browsing history. Can I recover it through my email id?… (read more)

I recently replaced my HDD with an SSD after the HDD went dead. I now want to recover my passwords, bookmarks, and browsing history. Can I recover it through my email id? Please help

Asked by Taranjeet Kaur 3 hours ago

passwords

I use a ps changing john with my first name and somesung telephone to use MY MPO to claim of illness expences of my mutuality of my organisation EU. I had to change my … (read more)

I use a ps changing john with my first name and somesung telephone to use MY MPO to claim of illness expences of my mutuality of my organisation EU.

I had to change my passwordI what I have done.

On pc it doesn't work because I have always to chose among all old masswords This worked on my phone then now no more and I have to reinitiate.To do that I receive an open

 window which I had to fill with QR.

I tried to fix from the image of MY PMO which appears

on my pc.No result.

What to do?

Asked by manlio serio 24 minutes ago

Username saved when none should be saved.

I do not store my usernames and passwords in firefox, I use a password manager. I also disable Remember Passwords and "Remember search and form history" For some reason b… (read more)

I do not store my usernames and passwords in firefox, I use a password manager. I also disable Remember Passwords and "Remember search and form history" For some reason before I unlock my password manager my "user name" from Site A is inputted into Site B's login field...

How?

It should have never been saved by anything in the browser yet it exist somewhere.

I made two alterations in about:config

browser.formfill.enable false browser.formfill.expire_days 1

This stopped it from inserting the username and I'm hoping this will remove the username from wherever it's saved but I want to know what file it was that contains form information?

Asked by 3NDV0KNES 1 month ago

My "Pearls Peril" game is unable to open for past week. I've tried checking and rechecking Firefox (not my default browser) where I've always played "PP" and "JJ". "June's Journey doesn't completely fill the screen; there's a red band about an inch thick.

Help me return to correct settings in Firefox so I can enjoy playing "June's Journey" and "Pearl's Peril"(which isn't opening). As I explained in my question, there's a w… (read more)

Help me return to correct settings in Firefox so I can enjoy playing "June's Journey" and "Pearl's Peril"(which isn't opening). As I explained in my question, there's a wide band across top of "JJ" game which appeared, as well.

 About one week ago, I was trying to re-set use of my debit card, was unable to as I'd probably severely cancelled it 6 months ago. I don't have a clue as to what the connection between these two activities have to do with each other but it's all I have to go on.

Thank you for any help! I've asked Wooga to give me some steps; I tried following them but Pearl Problems continue to plague me.

Asked by satuttle1110 2 weeks ago

Firefox doesn't recognize my 1Password Password.

I recently received a new computer. I downloaded Firefox and added the 1Password Extension. However Firefox doesn't recognize the master password for 1Password. I tried… (read more)

I recently received a new computer. I downloaded Firefox and added the 1Password Extension. However Firefox doesn't recognize the master password for 1Password. I tried it on different browsers and don't have a problem.

Asked by Phil 1 month ago

Passwords and logins no appearing

I recently refreshed my computer and moved the old profiles folder to the new firefox profiles folder in roaming Folder in Win10 but my passwords wont apear even though l… (read more)

I recently refreshed my computer and moved the old profiles folder to the new firefox profiles folder in roaming Folder in Win10 but my passwords wont apear even though logins and key4 are in the folder

Asked by Kuziwakwashe “KCSwagger” Chikwete 2 months ago

Last reply by TechHorse 2 months ago

  • Solved

Account Disconnected

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and sh… (read more)

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Asked by kingsnake2019 5 months ago

Answered by kingsnake2019 5 months ago

  • Solved

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Can no longer log in to Coventry Building Society - but more than that...

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I… (read more)

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

Asked by roger_comish 4 months ago

Answered by ThePillenwerfer 4 months ago

  • Solved

Sites Default to Wrong Account

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my scho… (read more)

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my school account instead of my personal account, and I have to manually change to the account I actually want to use. I don't know why it keeps defaulting like this but it's very annoying, what can I do about it?

Asked by andrefdeo 4 months ago

Answered by Balázs Meskó 4 months ago

After Version 132 Update, Primary Password Box Keeps Popping Up Even After Putting In Password

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now." How is someone … (read more)

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

Asked by Dano 3 months ago

Last reply by Dano 3 months ago

Error: Google reCAPTCHA verification failed, please try again later

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, plea… (read more)

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, please try again later

How do I get rid of this? Please be specific.

Asked by J Kas 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Google Account Sign In Issue

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache.… (read more)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

Asked by Atharva Kothawade 4 months ago

Answered by Kiki 4 months ago