Firefox Support Forum

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>
I tried to run from the console with the  --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.
Some information about my system:
kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux
OS: openSUSE 20200715
DE: KDE 5.72.0 / Plasma 5.19.3
Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Since some of the companies that I have online accounts with have updated their sites I am finding they are all broken in Firefox but not Chrome. Either the pages do not load at all or they load but without the login boxes. I really do prefer Firefox. Can your next update resolve this? Soon I hope.

I am running Mac OS X 10.11.6

Thanks

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

In version 75 when I click in the address bar, a list of my most common sites appears, but at the TOP of this list are search with google and also amazon.co.uk. These are options I do not want to see, just "my" web sites. How can I remove these two items from the drop down list? Thanks.

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Hi,

See attached for details. One feature I'm trying to setup with FF is search engine query URL shortcuts. Basically, it allows the user to type a letter and it auto enables that URL. In this case, we're using Reddit. Basically, it allow us to type 'R' followed by a space which then auto populates the query URL. We can then type in our requested subreddits. However, I haven't been able to get this to work with FF. The search engine function add-on in firefox only enables a general search instead of subreddit specific. Would love to hear any feedback and/or solutions. Thanks in advance.

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access property "apply"

   jQuery 7
   clear searchprovider.js:292
   attach merged-index.js:11661
   jQuery 8
   _setCurrentDir merged-index.js:5820
   changeDirectory merged-index.js:5752
   actionHandler merged-index.js:3432
   action merged-index.js:2894
   _onClickFile merged-index.js:4757
   Underscore 3
   jQuery 2
       dispatch
       handle

I've checked and disabled add-ons to see if these were blocking somehow, but no result. It worked fine before, so my suspicion is something changed in FF78? Thanks!

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

I have the latest FF on my Windows desktop with no new add-ons. The past month or so when I load pages, usually ones that have a lot of ads, all the ads or other extras on the page start flickering - the icons for stop loading and reload alternate back and forth fast. I can stop the flickering by clicking on one of those icons but why does it do that? It makes the whole page distracting to read. I sometimes have to do that for page after page.

I was using Firefox and my system was low on resources so it killed the process using the most memory which was Firefox. When it restarted every page showed up as garbage. I've cleared cache. I've refreshed Firefox. I've reinstalled. I've rebooted. Nothing seems to work. mozilla.org appears to work but every other site I try looks like the attached image. When I view the source of a page that looks like garbage, the source looks perfectly fine. I'm running 77.0.1 64 bit on Windows 7. Any ideas?

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image attached.

Am running Win10, 64 bit. Win is up to date. Firefox is 77.0.1 (64 bit)

Have run the diagnostics/help files suggested in the help files to no effect. Have similarly run Brave which is also doing the same thing whereas Edge doesn't seem to be affected.

Have deleted & re-installed both Firefox & Brave without change.

What am I not doing right?

Thanks

I have used the newtab addon for years. My home page is google.com. Just today, I get an error message when clicking the new tab button as follows: Blocked by X-Frame-Options Policy. Does anyone know what is going on here?

Hi, I just updated to the latest Firefox and noticed some problems. When I left click, some of the options are not showing up. Also, there are some blanks. I have included some screen shots.

How do I either go back to my old Firefox or retrieve all my saved passwords? It asked for an update, now I have something called Lockwise and I have lost all my passwords

The "Site information" drop down on the far left of the address bar is corrupted, showing an infinitely repeating pattern of icons. See attached picture for example.

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Paperless Printer has. It used to work until approximately a month ago. Paperless Printer still works in I.E. and MS Edge. I've reinstalled P.P. and I also tried refreshing Firefox but nothing helped. Paperless Printer shows as a printer in the list and when chosen the PP program would open up and take over the printing needs and then just store the created file. Now Firefox starts to ready the page(s) to print but PP doesn't open up.