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I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences.

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS ve… (read more)

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS versions or Windows. I'm using OS 10.12.6 I installed some theme and it made the background black. With brown text...Very handy for reading.

Asked by salamanderdrake 1 day ago

Last reply by TerryN21 8 hours ago

Print Previews taking up to a minute to process

In comparison to Safari, and Chrome where print preview take about one second, FF 88.0.1 can take up to a minute or never, to process a print preview. Please advise. Than… (read more)

In comparison to Safari, and Chrome where print preview take about one second, FF 88.0.1 can take up to a minute or never, to process a print preview. Please advise.

Thanks

Asked by jmhbpc 9 hours ago

Last reply by jmhbpc 9 hours ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 1 day ago

Last reply by FredMcD 11 hours ago

Spaces between words not retained

I'm using FF88.0.1 on macOS 10.14.6 I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the s… (read more)

I'm using FF88.0.1 on macOS 10.14.6

I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the space bar but as soon as I type the next character the space closes & the text runs together. E.g. instead of This is a sentence the text appears as Thisisasentence. If I then go back & re-insert the spaces they are retained but that is a royal pain.

This is a new behavior as of today. I have confirmed that this does not occur when using Safari nor does it occur when replying in the Apple support community.

I'd appreciate any insight on this.

Asked by terataz 19 hours ago

Last reply by FredMcD 11 hours ago

Gmail "Unable to connect"

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, t… (read more)

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, to saying it's offline and telling me it's "Unable to connect." No other sites — even other Google sites, like Drive or Sheets — do this, just Gmail. And I'm able to access it just fine in Safari and Chrome. Help?

Asked by genevieveashby 18 hours ago

Last reply by FredMcD 11 hours ago

PDF don't open in firefox, but does so in Safari, Chrome & Opera

I've a public website, but people, when useing Furefox, can't see any PDF !!! It does however in Safari, Chrome & Opera. What to do? When will this problem be solved?… (read more)

I've a public website, but people, when useing Furefox, can't see any PDF !!! It does however in Safari, Chrome & Opera. What to do? When will this problem be solved? How to knwo? Is there a workaround? This is one exampel of the many HTML statements allowing (normally) to view a PDF:

<a href="YinPDF/TenteraQuoi.pdf" target="_blank">« Tentera Quoi ?! »</a> of course this is called within livingtantra.be/YIN where the folder YinPDF is losated

Asked by Dan 15 hours ago

Firefox / GoDaddy Blog not showing

Hi, I have a website created through GODADDY. All of this shows OK in Firefox apart from the blogs. Just comes up with message "Posts coming soon!" Maybe in 2019 it wa… (read more)

Hi, I have a website created through GODADDY. All of this shows OK in Firefox apart from the blogs. Just comes up with message "Posts coming soon!" Maybe in 2019 it was OK but sometime since then it happened.

With Safari & Chrome the blog page shows fine.

I have gone to Firefox history and cleared everything. Doesn't help.

I looked at Badger setting and tried to remove these, still doesn't work.

(I am also raising this with GODADDY .. it's a conversation!).

Anything else I can do?

Asked by richard.potter1 17 hours ago

Last reply by richard.potter1 16 hours ago

  • Solved

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 3 months ago

Answered by cor-el 3 months ago

FONT DISPLAY ISSUE PERSISTS

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to qu… (read more)

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to question marks, and the problem just turned even worse: even sites that I use regulary turned to complete mess – ALL TEXT. What the hell is wrong?

And NO, preference settings have no effect whatsoever.

Asked by JR 5 months ago

Last reply by FredMcD 22 hours ago

Bookmarks

Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of b… (read more)

Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of bookmarks are missing). When I went to restore to a previous date that had all bookmarks I got a message that it was 'Unable to process the back up file' and I have lost all of my bookmarks. In addition, I am transferring from an old iMac to a new one possibly via a Time Capsule back up and have concerns the whatever the problem is with Firefox it will automatically replicate to the new computer? Thank you very much for your time & assistance. Jim C

Asked by Jim 2 weeks ago

Last reply by jscher2000 1 day ago

Firefox is using far too much RAM

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does… (read more)

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them!

This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem?

Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help...

Asked by StevenCee 4 months ago

Last reply by FredMcD 1 day ago

Firefox 88.01 - Update Not Sticking

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This u… (read more)

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen.

How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update".

See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date.

If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/

Asked by hatetmp+n23d1 3 days ago

Last reply by cor-el 1 day ago

Updated to Mac OS 11.3.1 & Firefox 88.0.1 and now Firefox is crashing everytime the screensaver takes over.

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb Puzzled. It's been crashing all day ever since t… (read more)

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb

Puzzled. It's been crashing all day ever since the update. Have to reboot Firefox every time.

Asked by d. 1 day ago

Firefox not opening my QVC account.

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could… (read more)

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could no longer get back into my account. I tried using another computer and it worked fine. I also tried switching to Safari and again I could log into my account. I am using a MacBook Pro. I tried to refresh Firefox but that didn't work.

I can see the main QVC webpage but have no way to access my account or even open QVC. Firefox is working for everything else that I access.

Thanks for any help you can provide me.

Asked by njballuck 1 day ago

Facebook container icon doesn't appear overtop of Facebook "like" buttons or links

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually h… (read more)

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually happen for anyone? It appears to work otherwise.

Asked by jessica.faulds 1 day ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by mobiusor 4 days ago

Last reply by cor-el 1 day ago

Hide Responsive Design Mode Resize Corner?

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. I… (read more)

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. It doesn't seem like it is possible to hide it or have it not show in screen shots. Is there a way? If so, how? If not, what is the best way to get a feature request in front of Moz devs?

Asked by Andrew 1 day ago

Last reply by cor-el 1 day ago