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I can't update my payment information.

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it. I have an ol… (read more)

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

Open 3

autocomplete cc-number is not being autofilled

I've made a related feature request to include an option to force Firefox to give the option to autofill any arbitrary field as a credit card, address, whatever. This is … (read more)

I've made a related feature request to include an option to force Firefox to give the option to autofill any arbitrary field as a credit card, address, whatever. This is because 9 times out of 10, Firefox either fails to recognize a field and doesn't offer an autofill option, or something else is going on. If I was able to right click on an empty field and select, "Fill from credit cards," this would solve my problem.

I inspected some of these elements and see that they seem to contain the correct type of markup, with the proper autocomplete="cc-number" attribute. So why is Firefox not recognizing that field? Why is it not popping up an option to autofill?

tl;dr: there is no option to autofill even on correctly marked-up forms. Nothing pops up. My credit cards are stored correctly, I'm logged in as the correct user, the feature works on *some* checkout forms, just not most of them.

edit: I don't know how to delete this. turns out this is a known bug on firefox on linux. Firefox cannot actually save payment info, but doesn't serve an error to the user. however in the console it will throw a NS_ERROR_ABORT error: "User canceled OS unlock entry" error when it tries to save. the one solution i looked at seemed way too complicated for me so i am simply going to give up and try to keep my cc closer to me and not get frustrated when it doesn't work.

Open

I've saved my credit card details but autofill doesn't work

I use Firefox for Linux on a Lenovo ideacentre desk top and on an Android mobile (Google Pixel). I live in the UK. I've saved my debit card details on both devices and au… (read more)

I use Firefox for Linux on a Lenovo ideacentre desk top and on an Android mobile (Google Pixel). I live in the UK. I've saved my debit card details on both devices and autofill works perfectly on my phone but won't work on the PC. I've checked settings multiple times and everything seems to be properly set. I've just checked (via about:config) that my regions supports autofill and it does. When I try to use autofill, my card details appear in a box but when I click on the card number to fill the details, nothing happens! I've tried disabling the extensions I normally use on the desk top (Privacy Badger and ClearURLs) but that didn't resolve the problem. Any help would be appreciated.

Open 1

Credit card auto-filling seems blocked

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am… (read more)

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am able to select one, and it usually temporarily shows the fields to be filled, when the menu closes, the auto-fills are gone! It's worse than not having autofill at all. This seems to happen the majority of sites where I try to use it.

Open 5 40

Autofill payment feature no longer works

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to man… (read more)

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

Open 4 80

The autofill fails to find and fill in my address, despite it being recorded.

When a site asks for my address, I try to choose one from the drop-down menu of addresses offered, but it firstly prints my address in the address window and then, when I… (read more)

When a site asks for my address, I try to choose one from the drop-down menu of addresses offered, but it firstly prints my address in the address window and then, when I press enter or do anything whatever, it deletes everything in the address window. Worse than that, if I try to ignore the dropdown list offered, and try to type in my own address, it deletes it.

This behaviour continues, no matter what I try to do do trick it into either (a) filling in my address, or (b) using the offered addresses in the drop-down menu. I.e. there is nothing I can do to ever get an address to stay in the address window and give me a fully filled out form - the address window always ends up empty.

I've tried to alter the settings, telling it to ignore the automatic filling in and remembering of addresses, but I can't turn this address-killer feature off.

Yes, it's made filling in forms on line impossible, since it keeps making the address-window empty

Open 1 70

Payment methods not working

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04. The browser will not store credit card information. If I enter correct information into a Web sit… (read more)

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04.

The browser will not store credit card information. If I enter correct information into a Web site, Firefox correctly queries whether I want to save this information. Clicking "Save" closes the dialog but when I look at "Manage payment methods" in Settings nothing is saved. Attempts to enter the information at this point fail as well. Note that the check box "Save and autofill payment info" is set.

Archived 2 439

payment method - Save and autofill payment info

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the defaul… (read more)

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the default credit card ## appear correctly, but if I click on them to apply, nothing happens. Every time I have to re-enter all the numbers ! Many thanks for your answer.

Archived 3 210

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Solved Archived 2 449