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"The page isn’t redirecting properly" after installing fresh system

Hello, I just installed fresh windows 10 x64 system and after installing firefox, login to my account i try to login to my Uber account to download some receipt i had and… (read more)

Hello,

I just installed fresh windows 10 x64 system and after installing firefox, login to my account i try to login to my Uber account to download some receipt i had and it keeps telling me "The page isn’t redirecting properly" and it won't load while it loads normally on Chrome, also i was doing something to my microsoft account and also had the same error while it worked normally on Chrome when tested.

here is what i tried so far - Removed firefox, deleted all app data folders - remove cookies, settings, logins, everything - tried on a new windows account fresh on a fresh firefox without loggin to sync - refreshed firefox - disabled all plugins - tried in troubleshoot mode

all these nothing worked, while it worked fine just yesterday before installing my new system. pls help there is no way i am installing new system this is a work laptop and it needs a LOT of customization and dont have the time again.

Thanks in advance.

Asked by Doudar 1 week ago

Answered by Doudar 1 week ago

  • Solved

Cannot log in to my credit card

I use Firefox exclusively (94.0.1) Suddenly, I cannot log into my credit card account. I've never had this problem. I can log into anything else: Banking account, web… (read more)

I use Firefox exclusively (94.0.1) Suddenly, I cannot log into my credit card account. I've never had this problem. I can log into anything else: Banking account, webpage accounts, ets no problem. But when I try logging in to penfed.org with Firefox I get this error: (An unexpected error happened. We are unable to complete the login process. Please try again.) I can log into the account using Edge.

I emailed penfed. They said try these:

-Reset device network settings. -Power cycle/restart your computer or device. -Clear your cache/history -Ensure that your computer has the most up to date operating system available, and/or your mobile device has the most current mobile app version downloaded. -Open PenFed online in an alternate web browser (i.e. if you are using Internet Explorer, try using Google Chrome, Firefox etc...)

I had previously cleared cache/history and restarted the computer. I have NOT reset the device network settings because I am not familiar with that and don't want to mess something up. Help please

Asked by jworks 1 week ago

Answered by jworks 1 week ago

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Windows invisble when I open Firefox (Mac)

I keep a few windows open normally - each window has a number of tabs. Every time I close firefox, whether it's to restart my mac or just to quit and re-open the applicat… (read more)

I keep a few windows open normally - each window has a number of tabs.

Every time I close firefox, whether it's to restart my mac or just to quit and re-open the application, every window opens up but I cannot see it. When I click the firefox icon in my dock, it shows the list of windows, but when I select one, nothing comes up on my screen.

The workaround I have found is to select the window and then go to the menubar and select VIEW > Enter Full Screen. This then maximizes the previously invisible window. I can then minimize the window and adjust the size as I prefer.

Why is this happening? This has been going on for about a year, through various Mac OS updates as well as Firefox updates.

Asked by danielcmetz 1 week ago

Answered by FredMcD 1 week ago

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Firefox won't load any page, other browsers still can.

Starting today Firefox won't load any pages. Refresh did not help. Safe mode did not help. Cleared cache did not help. No problem with other browsers. When I close nonr… (read more)

Starting today Firefox won't load any pages. Refresh did not help. Safe mode did not help. Cleared cache did not help. No problem with other browsers. When I close nonresponsive tab and reopen, I get "Gah! Your tab has crashed" message. But there are no recent crash reports in log. Firefox and antiviral software have been up-to-date for weeks without problem before this issue started. No recent software updates before this problem appeared. Full computer viral/malware scan turned up nothing. I'm not a techie, and I don't know what to do to fix this. Working on Mac OS. Can anyone help? Thank you!

Asked by farmgoff 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Contact mail to mozilla developers/support team

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. T… (read more)

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. This is a long read, partially why I didnt want to discuss this here but alas I have no other choice since contanting anyone from this company was unsuccessful on my part. However, since, as I assume, the devs are hiding for reasons that should be a surprise to nobody, I'd like to point out a few problems that I have encountered with using this browser, or pretty much ANY browser in this day and age.

As you all know, browsers take up a big chunk of memory when loading multiple websites. In fact, I assume that most of you have at least 8G of RAM so you might not notice the things I will be talking about here.

The thing I'd like to talk to someone about, and I really mean someone who might be competent in solving this issue, becouse this isnt only a technical issue, but a user-ignorance-enabled-compliance issue. Recently, I have decided to secure my computer a bit more due to various cyber-threat alerts and whatnot and came across `firejail` which is a neat program to sandbox applications. I then made sure to start firefox through it. Then I went one step futher and decided that the constant swapping from having 4 tabs open and having my computer brought to a screetching halt, was enough of an issue that I finally decided to do something about it. To my surprise, firefox simply, would not start, unless, I gave it at least 2700MB of memory AND 300 (yes 300) subprocesses/forks for it to function. This problem was repated on chromium too, but I wont talk about it since this is the mozilla website. Mind you, I have an old computer with a max of 3,2G of RAM and a humble Core2Duo CPU. 99% of programs do not have any issues with my low specs, except of course, browsers in general. Now before anyone suggest I get a new computer, let me suggest something to you:

How about you learn how to fucking do your job? It isn't enough, that the wave of javascript confused web-monkeys fancy themselves as programmers of the modern age, when they need to pull megabytes upon megabytes of javascript code from 10 different sources for their hello-world grade "enterpreneur" landing pages with 10 different popups to even start considering to work on something (jQuery, React, Vue, whatever-else the f*ck you m*rons use) But we also have to deal with programs, that, for some strange reason, thing they require half, if not all the concievable resources of the machine they run on. No wonder that in todays world, people refer to these programs as malware, bloatware or spyware, depending on what the program is sending about you to servers you have no idea about, but you could get an idea if you just intercept the packets firefox is sending for example.

So, after that little went I will let you meditate on the following fact: When I run firefox with the limit of 3GB and 300 max subprocesses and open facebook, it crashes after a few minutes. LinkedIn Survives a little longer. Now that is a fact, you can test it yourself. Here is the code I use to start firefox:

firejail --rlimit-nproc=300 --nice=5 --cpu=0 --rlimit-as=3000m firefox %u

The `nice` part means to treat firefox with very low priority. This is to prevent my computer from hanging or swapping, by opening a few tabs and facebook or linkedin, and that is not a joke. I am aware that placing it so low on the prio list can cause issues but i did that after I had those issues. So no. I wont change it.

And I dont even comment on the flickering and graphical glitches that occur, simply because firefox doesnt have more than 3Gigs of address space! ITS RIDICULOUS! I wont attach any pictures as of yet, but I might in the future if you really want to see webpages just falling apart in front of you. And I mean it. ghosting characters (screen glitching/duplicating) pictures just randomly disappearing based on your mouse position (yes seriously) and then reappearing just when your cursor is in the sweet spot. Sometimes I have to scroll to find the sweet spot to see the pictures.

Now, mind you, this applies to pretty much any browser. I am just re-iterating this point because I want people who actually read this to be clear that this is more of an issue with the coding habbits people came to be accustomed to.

First question I'd like answered, besides how we got to the absolute clusterf*ck that is the modern web, how does a website, take up 3G+ of RAM? why would I need 8G of RAM just to browse the internet, when roughly 10+ years ago, I only needed 2G and that was enough to browse any website with many tabs and flash-powered videogames to run smoothly PLUS a simple 3D videogame rendering on top of that, on an intel pentium 4 or older? And 2g was considered a lot back then (maybe not exactly but you get my point). I hope I am not the only one noticing this trend. Because this is a very concerning trend. Needless to say about the countless problems people experience these days due to cyber attacks and data breaches and whatnot.

Second question is this: Is it possible, for you people at mozilla, to reduce your applications memory footprint? say, down to a few hundred. If not, I want to know why. And really explain it in detail to me, all the programming aspects of it. Because I honestly do not see any reason why a web-browser, should take up more than 1g, and that is being generous.

Third question: Will you, or anyone, ever care about fast and efficient software? You want to support people in poor countries yet you ship THIS? You want to support developing countries, when your software effectively forces them to invest in expensive machines to even browse the web? Don't kid yourselves, you arent helping anyone. If you were selling 4g i5 cpu laptops to your browser alone, I wouldnt be surprised. Because that is the absolute minimum one has to get to "check their emails" RIDICULOUS!

Fourth question: Did you ever think about how people were developing whole video-games with only a few kilobytes of ram and the games, well, worked? Your browser cant live in a low-budget environment. It wont even start. Or are we planing to send children in africa alien-ware laptops so that they can register an email address? "ooh boy it better have the newest GPU GeForce RTX 3080 TURBO X, 128Gs of RAM and i78000 with 10Thz too so that I can play me some FLASH(Unity WebGL) GAMES"

I am done with my complaint, I will be copy-pasting this to chrome developers too. I know you wont do anything about this, because if it really mattered, you would have done something about it already. And you didnt. And you wont.

Have a wonderful day.

Asked by gordon.zar 1 week ago

Answered by FredMcD 1 week ago

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Browser Bar and Tabs are obscured by a whiteblank across whole screen.

Browser Bar and Tabs are obscured by a white blank across whole screen. I can't access the menu to see if my version is most current though I'm sure I have it set up auto… (read more)

Browser Bar and Tabs are obscured by a white blank across whole screen. I can't access the menu to see if my version is most current though I'm sure I have it set up automatically update.

Asked by julieelise1966 1 week ago

Answered by FredMcD 1 week ago

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Firefox not working correctly when visiting locally hosted sites.

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refres… (read more)

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refreshed multiple times and that works for about an hour before it goes back to the initial slow behavior. I have uninstalled and reinstalled with no change. I have uninstalled all plugins and addons with the same result. I really do not wish to stop using firefox after so long but I am at the end of my knowledge on how to rectify this . Any suggestions are helpful.

Asked by ncb91 1 week ago

Answered by jscher2000 1 week ago

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Firefox browser not loading pages or setting

Yesterday I was using the firefox browser normally and suddenly it stopped working. Now it does not load any websites (see picture). Also, to access the preferences tab i… (read more)

Yesterday I was using the firefox browser normally and suddenly it stopped working. Now it does not load any websites (see picture). Also, to access the preferences tab if I do it by clicking on the menu, sometimes it opens up just fine but others it does not react. Same if I type in about:preferences.

I have tried the following:

- Refreshing firefox - Using firefox in private mode - Deleting all extensions - Using default system theme - Selecting no proxy in the network settings - Reinstalling firefox - Clearing recent history - Setting network.dns.disableIPv6 and network.dns.disablePrefetch to True

Nothing is working... I have looked everywhere for a solution, please help!!

Asked by maiteetxandi 1 week ago

Answered by FredMcD 1 week ago

  • Solved

My Firefox suddenly frozen on Linux many times.

When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or ki… (read more)

When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or kill commands. It has been weeks that this problem started. I waited for updates and tried reinstall it, but no futher SO updates and reinstall solved the problem, if the new Firefox release updates could put a end to this problem.

I have here some ID number of my bug report that I send to Mozilla, if someone could help understand if its a package/driver or miss configuration I would like to know.

bp-8764ac27-aa1c-4db5-831c-ae2460211031 bp-87b0281c-aae3-418e-8f45-828f20211031 bp-d01fcb65-6123-499a-a3d8-4c7950211031 bp-83d56e36-0d58-4456-a7e5-677370211031 bp-a385f497-2271-4120-bdbb-474440211031 bp-f320a744-5606-4743-87ab-763620211031 bp-4a2d704e-cf83-4eb5-8df0-c10b70211031

When press the upper right button 'x' to close, it says that my Firefox isn't respond due to: 'Firefox: Exiting due to channel error'

I don't know how to fix it or find better logs messages to discover what is happens on the Firefox. I have SO with Windows 10 and I don't have this problem at all.

Asked by Alberto 1 month ago

Answered by Alberto 1 week ago

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firefox hangs on sites

Hellow, Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as perman… (read more)

Hellow,

Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as permanently on, sucking 100% resources. There´s something not right when it does this, and is becoming a bad habit of constantly refreshing firefox to get sensible operation.

It started by installing a clear cache which helped as firefox also hangs when connecting to the internet as a result it goes off-line at random times. Barely ideal. 

Is it worth rolling back to an earlier version that is more stable ? Any other users got debugging suggestions ?

rJ

Asked by richwalters 3 months ago

Last reply by cor-el 2 weeks ago

  • Solved

Webtop error

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. T… (read more)

Each and every time I try to reply to an email received in my Optimum Online account, when sending there is a pop-up (drop down) saying "Webtop error" and nothing else. There is no record of this error in the Mozilla database. I have found little if anything elsewhere. Email can only be replied to by using a different browser, such as Opera. Windows 10 x64. All latest software updates installed.

Upon further search, I find that "webtop error" may be related to Unified Compliance Framework, which sounds Draconian. Further research is proceeding.

Kurt Faasse

Asked by kurtfaasse 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Opening FF homepage, captions say "keyboard_arrow_up" or "keyboard_arrow_down." Arrow is missing.

Arrows are missing on my homepage captions. Only "text" appears, not arrows: "keyboard_arrow_up" or "keyboard_arrow_down." How do I change text to arrow format? … (read more)

Arrows are missing on my homepage captions. Only "text" appears, not arrows:

"keyboard_arrow_up" or "keyboard_arrow_down." 

How do I change text to arrow format?

Asked by Darrell 2 weeks ago

Answered by cor-el 2 weeks ago

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Firefox is very laggy with many (discarded) tabs and huge sessionstore.jsonlz4

Problem: Firefox glitches a lot if the total number of all tabs exceeds 4129, and the sessionstore.jsonlz4 file in the profile has a large size. Details: Some interface e… (read more)

Problem: Firefox glitches a lot if the total number of all tabs exceeds 4129, and the sessionstore.jsonlz4 file in the profile has a large size.

Details: Some interface elements stop displaying normally after some time after opening 4130 tab, 4131 tab or more - popup menus, extension menus, Firefox menus, contextual menus, hovering popup windows, etc. They're either not displayed at all or partially displayed. The problem is purely visual - these elements are present and can be clicked on with the mouse, they just aren't displayed correctly. The more tabs open after 4129, the faster and harder the Firefox lags. When I quickly open more than 50 tabs after 4129, the browser usually stops displaying anything and completely freezes. The problem also appears some time after restarting the browser. Closing all tabs above the limit of 4129 completely solves the problem.

What have I done to solve the problem and what isn't working:

  • tried running the browser in "safe-mode" (without extensions and hardware acceleration);
  • tried running my firefox-profile in a new clean firefox client of the same version (87);
  • tried running my firefox-profile in a new clean firefox client of the latest version (94);
  • tried running my firefox-profile on another computer with significantly more RAM (32GB);
  • tried running my firefox-profile with sessionstore.jsonlz4 saved earlier (a week earlier)
  • tried running my sessionstore.jsonlz4 in a brand new profile;
  • combinations of all steps above.

Partial solution: The problem is definitely related to the sessionstore.jsonlz4 file from the profile. But since this file is critically important to me, I can't just create a new blank one. I tried creating a brand new one based on the old one, but smaller in size (I used [this](https://addons.mozilla.org/en-US/firefox/addon/sidebery/) extension). The old sessionstore.jsonlz4 (A) is 10.2MB, the new one (B) is 631KB. This difference in size is due to the fact that the new file doesn't contain data in the "image" attribute of tabs. In old (A) sessionstore.jsonlz4 67% of the space was taken up by the "image" attribute (it seems to be responsible for displaying the icons on the tabs), 16% by attribute "csp" (no idea what it is), all other attributes take less than 2% each. There're no "csp" attribute in my new (B) sessionstore.jsonlz4 and "image" attributes are "null". The first and second place are the "url" (23%) and "title" (19%) attributes respectively. I moved the new (B) sessionstore.jsonlz4 to the old profile and the problem was solved (the 4129 tabs limit disappeared). However, since the new (B) sessionstore.jsonlz4 has no "image" attribute data, all tabs are displayed without icons. I wrote a simple python-script that decompresses sessionstore files into json format, then copy "images" attributes of the old (A) sessionstore.json into the new one (C), and then compresses this into the new (C) sessionstore.jsonlz4. The size of such a compiled file is 6.82MB. When using such a sessionstore (С), the tab-icons are displayed, but the problem with the limit of 4129 tabs appears again. So it's obvious that the large size of the sessionstore.jsonlz4 file is the root of the problem.

My questions: 1) How do I fix it? Obviously, the "do not use more than 4129 tabs" option is not suitable for me. I know that most users will find this number of tabs excessive and suggest using bookmarks, but it doesn't work for me either. Spread tabs across multiple profiles or even browsers? I'm afraid that's what I'll end up having to do. 2) Why is this happening? I read people online who had sessionstore.jsonlz4 over 50MB and had no problems. 3) 67% of the space in my sessionstore-(A) is taken up by images, and many of them are repeated 100-300 times - a colossal waste. In total, I counted 792 unique images. Question - is there any way to modify sessionstore.jsonlz4 to significantly reduce its size, but still leave the data about these images? I tried to create 792 files with these images on my disk and replace the "image" attributes data with the path to these files. I tried the following options:

 "image": "D:/some_dir/123.ico"
 "image": "D:\\some_dir\\123.ico"
 "image": "file:///D:/some_dir/123.ico"
 "image": "file:///D:\\some_dir\\123.ico"

But it all doesn't work - the browser just replaces all these values with "null" after loading. In the original, such an attribute usually looks something like this:

 "image": "data:image/png;base64,iVBORw0KGAAAf8...(many bytes)...5ErkJggg=="
 or
 "image": "data:image/ico;base64,...

Any other ideas on how to replace those long data:image-strings?

I'm sorry for such a vague, long question, but I really need help from the experts.

Asked by CarthagoDelendaEst 2 weeks ago

Last reply by Seburo 2 weeks ago

  • Solved

firefox input lag

When typing it comes behind al lot. It happens in input fieds, when typing in the adress bar. I also get lag when scrolling. I have tried all the thinks i can find. I hav… (read more)

When typing it comes behind al lot. It happens in input fieds, when typing in the adress bar. I also get lag when scrolling. I have tried all the thinks i can find. I have used troubleshooting mode, disables the addons i use (its just dark reader and uBlock orign). I also dont see a high CPU usage or RAM usage. I have disabled and enabled hardware acceleration, smooth scrolling and autoscrolling. Next to that i have also reinstall firefox. Today i also tried to make an new profile. Still got the same problem. It has not crashed yet so i couldn't find crash logs or something the kind. I have dual boot and on windows and don't have this problem there.

If you need some system information or other information, ill provide.

Asked by Jarne 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help.

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360 … (read more)

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360

Asked by Howard Steeley 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Firefox is giving crash report after exit

Firefox crashes whenever exited from my primary profile, even in Troubleshoot Mode. The most recent crash report, from Troubleshoot Mode, is [[bp-3df873e2-f302-4670-b1c2-… (read more)

Firefox crashes whenever exited from my primary profile, even in Troubleshoot Mode. The most recent crash report, from Troubleshoot Mode, is [[bp-3df873e2-f302-4670-b1c2-87e140211110|https://crash-stats.mozilla.org/report/index/bp-3df873e2-f302-4670-b1c2-87e140211110]].

It doesn't crash on exit from a secondary profile.

TIA

Asked by cattledogit 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Firefox Takes A Long Time To Open

I tried to refresh Firefox but it just kept saying almost done and never stops When I move my mouse pointer over the Firefox Icon to open the browser it says Firefox (4).… (read more)

I tried to refresh Firefox but it just kept saying almost done and never stops When I move my mouse pointer over the Firefox Icon to open the browser it says Firefox (4). It takes too longer before the browser opens. Should I uninstall and reinstall Firefox?

Asked by moranacus 2 weeks ago

Answered by FredMcD 2 weeks ago