Firefox Community Forum

Hi all,

I'm an English speaker in Germany, and I'm trying to add amazon.de as a search shortcut, using the official steps (right click on address bar, choose 'add Amazon').

However, I'm getting the following error: Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

I've seen similar calls for help that seem to stretch back years, but alas they appear to have had slightly different symptoms/solutions that don't seem to apply to my situation.

Cheers.

Hello, My Mozilla browser has been displaying new websites in black and white for two years or more (NYT, SMH, NZ Herald, Gdn - see screenshot attached). Substack, random theatre co, Airlines, conferences etc etc everything else appears in colour!

I am not great on tech so I have looked at Settings and asked google and got nowhere. Thanks people for any advice - It will be appreciated.

(PS seriously Mozilla help please do not offer those asking for help a manual troubleshooter link without stating it will wipe their help request when they use it. This is just mean of you).

Hi, Re Firefox browser how do you get back 2 windows with tabs that disappeared when restarting the PC. They are not in history anymore at all, they are gone. What opened up instead after the restart, was 2 lots of Windows & tabs that just disappeared in the same way, from 3 years ago, & they reappeared on the browsers. Can you tell me what is going on please & how to fix this problem in losing them in the first place? This problem has happened several times before & is very upsetting. Can you help in finding my recent loss of windows/tabs please? Regards Doug

I am getting problem to login https://investorkazi.com/wp-login.php after clearing my browsing data and history, its showing me (You have exceeded the maximum number of active login sessions allowed per user). But i am not Exceede, I just cleared my browsing data and history on my laptop, i request you to logout from all my previous visited website active accounts. so that i can login this website ( You have exceeded the maximum number of active login sessions allowed per user).

bold text It is not possible to watch videos in 1080p since the moment I installed the latest update. I have to reduce to 720 or 480 to get smooth motion. Running Windows 10. How can I fix this?

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives? And why aren't we simply allowed to reset our primary passwords, since all our browser settings, data, and personal preferences depend on accessing it via the primary password?

In short either send me a reset link, or instructions on how to reset my primary password.

Thank you!

pages don't load due to old MAC osx yosemite 10.10.5 downloaded Firefox 115.24.0esr but don't know what to do when wavy arrow from firefox icon to App icon image appearsScreen Shot 2025-06-04 at 02.47.08

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Sometimes, when I try to watch a youtube video, it will not play and sometimes while the video plays, it suddenly turns green and my RAM usage climbs to 100% I cannot refresh the page and have to restart Firefox, but it can still happen again. My graphics drivers are also up to date, so I'm not sure what the issue is.

Hi,

I was just deleting shortcut icons to re-add then in the order I'd like to see them in. I noticed I coudn't drag them on the screen (security issue?) but in so doing I somehow delete the add icon itself.

It would be helpful if there were a project bookmarked pages onto the homepage as icons if something available now or later.

Just a couple quick asks, thank you!

Russ Martin

I am using Latest version of Firefox (139.0.1 - 64 Bit). I have tried the "hardware acceleration" option on/off and Safe Mode as well. None of it can make Prime Video, Amazon Music or Spotify work! Surprisingly, the podcasts work in Amazon music but not the songs.

I am able to use these in Chrome.

Thanks in advance for the possible resolution steps!