Unable to get to any website afterrupdating to Firefox version 137.

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze an… (read more)

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze and crash, generating a crash report that Mozilla probably didn't get because firefox couldn't send it. Safari was working, as was Chrome, so I know it wasn't a network issue. I cleared the cache and tried again and still nothing. I then uninstalled Firefox and reinstalled it from the Mozilla website, (had to use Safarii to get the Mozilla website) and still could not get to any websites. I'm on a Mac runnning OS 15.3.2 and I have a bootable backup of my machine that still had a copy of Firefox v 136 which i reinstalled on my mac and it works. What can I do to update to 137?

Asked by sfsherman 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (read more)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Asked by Sylvie Thomas 1 week ago

Last reply by Dorothy 1 week ago

Is Firefox Becoming Too Resource-Heavy? Any Optimization Tips?

Lately, I’ve noticed Firefox consuming more RAM, especially with multiple tabs open. Is this a common issue in recent updates? What are some tips to optimize Firefox perf… (read more)

Lately, I’ve noticed Firefox consuming more RAM, especially with multiple tabs open. Is this a common issue in recent updates? What are some tips to optimize Firefox performance on lower-end PCs? Would love to hear your experiences!

Asked by Daniel Brown 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Firefox not loading any websites

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the … (read more)

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

Asked by Colin Bird 3 months ago

Answered by Colin Bird 3 months ago

Firefox extremely slow on youtube with just like 10-20 tabs

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanen… (read more)

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanently to off in FF

I used to have 1000+ tabs in 2016 no issue. I had problem in past with Firefox using 100% CPU which now it is not using only like 50, but memory is getting full 89% i use also large page file on ssd. Problem is even when i restart firefox it is slow with low RAM usage! SO that's not it! Even 5 tabs sometimes it is slow!

It is so damn slow it drives me crazy! I tried also Quantum in past when Firefox has 100% CPU usage bug and it was only tiny bit better but still caused 100% CPU usage!

All other browsers are anti user cannot even stop Autoplay literal terrorist Firefox is only normal browser unfortunately performance compare to 2016 got absolutely abysmal! I had this problem even in-between reinstals of OS so it doesn't seem it is me. I play demanding games no issues on my PC...

Asked by empleat 4 months ago

Last reply by markwarner22 4 months ago

Getting Firefox to work with Dell iDRAC 7.

I am trying to access iDRAC 7 on a Dell Poweredge R520. On version 133.0.3 I get a An error occurred during a connection to 192.168.1.20. PR_END_OF_FILE_ERROR. I know tha… (read more)

I am trying to access iDRAC 7 on a Dell Poweredge R520. On version 133.0.3 I get a An error occurred during a connection to 192.168.1.20. PR_END_OF_FILE_ERROR. I know that the problem is that Firefox stop supporting older versions of TLS. So I choose to also install an older version of Firefox (43.0). On that version I get a The page you are trying to view cannot be shown because the authenticity of the received data could not be verified error. I used to have no problems accessing iDRAC 7. Has anyone else been able to resolve this problem?

Asked by revcoyote 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox opens maximized, then minimizes, then maximizes again

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each win… (read more)

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each window displays in succession, one window at a time.

I'm on desktop using Windows 11.

I just read a post saying this behavior was caused by the resist fingerprinting feature. Can someone explain how that causes the repeated opening of browser window 3 times. Is there a way to retain the anti-fingerprinting behavior w/o the multiple window opening behavior?

Asked by Richard Silverstein 4 months ago

Last reply by Richard Silverstein 4 months ago

I like firefox...now I get "That doesn't look right" when I click on its icon as I have for 10+ years. I try to download firefox, and you idiots will not allow a simple procedure to do so. Why?

I like firefox...used it two to three times a week for over ten years...Now when I click on the icon on my menu, I am greeted by the ansurb: "That doesn't look right." … (read more)

I like firefox...used it two to three times a week for over ten years...Now when I click on the icon on my menu, I am greeted by the ansurb: "That doesn't look right." When I try to download Firefox, it will not down load...why are you idiots doing this to your own product?

Asked by Rick Harter 3 months ago

Last reply by Rick Harter 3 months ago

firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (read more)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Asked by singhzimmi95 3 months ago

Last reply by singhzimmi95 3 months ago

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 3 months ago

Last reply by aodgizmo 2 months ago

Error message

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" … (read more)

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" and can continue until it pops up again. This just started today. Is there anyway to get this to stop?

Asked by Rick Lewis 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

can't open firefox due to another version running

when I start firefox, it tells me the old one is running and to close it. i hit the close button and keep getting the same message. I have uninstalled firefox and reins… (read more)

when I start firefox, it tells me the old one is running and to close it. i hit the close button and keep getting the same message. I have uninstalled firefox and reinstalled it and keep getting the same problem.

Asked by james.easley1954 3 months ago

Last reply by cor-el 3 months ago

tab crash

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open n… (read more)

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open new tabs other times it will crash. I have reinstalled no change. I ran refresh, no change and now when I open Firefox I get a message to restore windows. I can't seem to get that message to go away. Any suggestions, especially about the opening message? I have used FF for years and am almost at the point of switching to Chrome. As an aside, also have problems on some websites processing information/orders when using Firefox. No problem when I switch to Chrome. Thanks in advance......

Asked by 1robertaltic 3 months ago

Last reply by 1robertaltic 3 months ago