Firefox has been crashing pretty frequently the past few days and I can't understand the crash reports

Here are the three latest crashes report ID's bp-22fa9148-cb5c-4b8a-ac02-575990240215 bp-1ac0f4d4-e821-4ff8-ab9c-801fb0240215 bp-023f768b-7f66-4a51-862d-3934f0240224 If a… (read more)

Here are the three latest crashes report ID's bp-22fa9148-cb5c-4b8a-ac02-575990240215 bp-1ac0f4d4-e821-4ff8-ab9c-801fb0240215 bp-023f768b-7f66-4a51-862d-3934f0240224 If anyone has any experience with reading these crash reports and can help me figure out what is wrong that would be amazing!

Asked by ascot54 16 hours ago

Last reply by jonzn4SUSE 15 hours ago

Can't Print Email

I can't print an email. The whole screen prints and is too small to read. I read previous answers to use the drop down menu and select print, but then I get window that… (read more)

I can't print an email. The whole screen prints and is too small to read.

I read previous answers to use the drop down menu and select print, but then I get window that says I have a blocking the print. I don't have an active blocker. I do have malwarebytes. Never had any trouble printing on chrome or safari.

Asked by Linda Andruska 9 hours ago

New computer with brands new Firefox install - Crashes every time I try to import bookmarks from another computer

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synchi… (read more)

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synching but that fails too even though I am logged into same account. I get no error on synchs, it just does nothing.

Asked by mytmoss 3 hours ago

Last reply by Paul 1 hour ago

my Outlook email is shut down. says I need to actvate java scripting to update. I don't know how! I am 71YRS old

I need help!!! To update my microsoft outlook email said that I must activate java scripting to update my email. I am 71 years old and this would be much easier with a p… (read more)

I need help!!! To update my microsoft outlook email said that I must activate java scripting to update my email. I am 71 years old and this would be much easier with a phone call. [removed phone# from support forum]. thank you, Mike Paley

Asked by mikepa1 9 hours ago

Last reply by cor-el 8 hours ago

History Disappeared

After Firefox did an update I opened up Firefox and ALL my history was gone. I still have my bookmarks. But I need my history for the past few weeks and months. I've trie… (read more)

After Firefox did an update I opened up Firefox and ALL my history was gone. I still have my bookmarks. But I need my history for the past few weeks and months. I've tried to search and find it through using an Index.dat analyzer. But when I've tried to use it, nothing was found. I've not shut down my computer since as I want to get this back. How do I do so?

Asked by davedc32 22 hours ago

Last reply by davedc32 3 hours ago

Just got FireFox. Need help knowing if its using too much memory.

Just downloaded Firefox a day ago; since a friend told me that its better than Edge. It seemed fine at first and then went and looked at task manager. It's using way more… (read more)

Just downloaded Firefox a day ago; since a friend told me that its better than Edge. It seemed fine at first and then went and looked at task manager. It's using way more memory than Edge. Firefox has 19 separate tasks running totaling to ~1,500 MB. I need to know what I can do to lower it. My friend made it sound like Firefox was way less memory intensive. I don't even keep 10 tabs open at a time. Any help would be appreciated.

Asked by CubanCrocodylus 6 hours ago

Last reply by jonzn4SUSE 6 hours ago

Firefox browser

Since Firefox updated? a week ago we have lost our browser and can not install a new setup. The cursor freezes before we can finish the new install. Any ideas for what … (read more)

Since Firefox updated? a week ago we have lost our browser and can not install a new setup. The cursor freezes before we can finish the new install. Any ideas for what to do? We did like Firefox before they fixed? it and we lost use. Thank You.

Asked by debiggar 9 hours ago

Last reply by cor-el 6 hours ago

  • Solved

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 4 hours ago

Answered by jonzn4SUSE 4 hours ago

Controlling the "New Tab" default

The way New Tab works seems to have changed: The options are now "Firefox Home" or "blank page." Google is my home page and I want it to keep it as the New Tab default to… (read more)

The way New Tab works seems to have changed: The options are now "Firefox Home" or "blank page." Google is my home page and I want it to keep it as the New Tab default too. I've been looking on all the Mozilla help topics related to this, and they don't make sense to me. Please tell me how to do this. Thank you.

Asked by Alan Sanstad 13 hours ago

Last reply by cor-el 6 hours ago

updates to website not showing on firefox

when I update my website, the updates don't show when I use firefox although my husband who uses Edge, sees the updates. Is it a case of clearing the cache? How do I do… (read more)

when I update my website, the updates don't show when I use firefox although my husband who uses Edge, sees the updates. Is it a case of clearing the cache? How do I do that?

Asked by kehaujackson 7 hours ago

Last reply by cor-el 6 hours ago

  • Solved

Firefox Bookmarks toolbar disappears as soon as any website selected

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years,… (read more)

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years, but there seems to be a new bug introduced today:- The bookmarks toolbar is present and correct when I start Firefox, but now it disappears as soon as I select any bookmark, or if I enter any web address or if I open a new tab. The [View >Toolbars > Bookmarks Toolbar > Alway Show] option is already selected, but the toolbar is no longer visible. If I click on it again, the bookmarks toolbar reappears (or I can restart Firefox, and this will also restore the toolbar). But the toolbar now disappears as soon as I use the browser in any way, and so is currently not really of practical use, as it needs constant restoring. Hope you can help resolve this. Many thanks in advance

Asked by pxr1377 1 day ago

Answered by cor-el 1 day ago

Google Search bar is too small. How do I widen it?

I had to Restart/Refresh Firefox because I lost my dropdown menus and then the Google Search bar in the right-hand corner disappeared. Somehow I got it to reappear but it… (read more)

I had to Restart/Refresh Firefox because I lost my dropdown menus and then the Google Search bar in the right-hand corner disappeared. Somehow I got it to reappear but it's too small. I followed steps in several different posts and can't get Google Search Bar to widen. 1. I placed the mouse pointer between the search bar and the address bar and nothing happened. 2. The following didn't work for me because I can't find the “Use Small Icons” box: "Click the “View” tab on the program menu and choose “Toolbars.” Select “Customize” from the fly-out menu and a “Customize” toolbar screen loads. Deselect the “Use Small Icons” box and click “Done” to enlarge the icons on the Firefox toolbar." I attached a screenshot of what FF Browser looks like.

Asked by grov10 8 hours ago

Last reply by cor-el 8 hours ago

I have blank screen but with a blue banner with minimise etc in the corner

It is sort in the background like a page behind the main screen I am viewing but it causes Firefox to crash. I have seen other posts say disable hardware acceleration, bu… (read more)

It is sort in the background like a page behind the main screen I am viewing but it causes Firefox to crash. I have seen other posts say disable hardware acceleration, but mine is disabled, others say disabled extension, but I only have ublock! It is not my graphics card as it is all up to date. My laptop is new 6 months old.

Asked by JONES_PETER30 22 hours ago

My startup's webgl app lags in FireFox, unless I profile with screenshots on

I am a startup founder. I'm making a webgl rendering engine. I'm doing a stress test with 4 large paragraphs amounting to tens of millions of triangles on a macbook air. … (read more)

I am a startup founder. I'm making a webgl rendering engine. I'm doing a stress test with 4 large paragraphs amounting to tens of millions of triangles on a macbook air. Firefox is on the latest version.

When I run the app in chrome/safari/opera, the performance is normal. ~45fps. But in Firefox, it's very slow. My FPS counter (in a requestAnimationFrame loop) says ~45fps on all browsers. But in Firefox, even though the counter says that, the real frame rate is ~3-5fps.

When I try to profile, the problem magically goes away and we're back to ~45fps. I played around with profiler settings, and the key determinant is whether or not I'm taking screenshots. No screenshots = slow. Screenshots = fast.

In the flame graph, in slow mode (no screenshots), it seems like I get stuck in the canvasRenderer and the Renderer mostly waits for it. But in fast mode (with screenshots), the canvasRenderer keeps up and the Renderer spents most it's time in: iokit_user_client_trap

I'm not sure what to do. This is only a problem on Firefox. There's some sort of gpu/threads/something that switches when I profile with screenshots that makes it way faster. This performance hit basically ruins my app for Firefox only. Any idea what I should do?

Asked by Ben Shumaker 12 hours ago

Last reply by TyDraniu 10 hours ago

Report Spam and get help

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would l… (read more)

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would like to report it to Firefox and I can't find how to do that either. Thank you

Asked by Carol Ligh 17 hours ago

wrong location

bold textfirefox shows me in mesquite texas but I am in Bastrop texas how can I fix it? pain in the butt having to change it to get quotes for my area each timeww … (read more)

bold textfirefox shows me in mesquite texas but I am in Bastrop texas how can I fix it? pain in the butt having to change it to get quotes for my area each timeww

Asked by jay 1 day ago

Deleting Profiles

I am a single user of Firefox 123.0 (64 bit) on a Windows 11 desktop, Win 11 laptop, and Android phone. If I use Profile Manager to delete both of the the Profiles from m… (read more)

I am a single user of Firefox 123.0 (64 bit) on a Windows 11 desktop, Win 11 laptop, and Android phone. If I use Profile Manager to delete both of the the Profiles from my desktop ("default" and "default-release"), will that have any effect on my laptop or phone? Specifically, will I lose my passwords and bookmarks on all devices, or just the desktop?

Also, can I delete one of my two profiles? If so, which one? When I navigate to Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles, I see four folders:

 lamrm8zp.default-release,  2/26/2024
 gqrogfwy.default,  2/24/2024
 06m8lkgu.default-release,  9/21/2023
 x0wvrqsi.default,  5/4/2022

Asked by Bill 15 hours ago

Last reply by cor-el 8 hours ago