Firefox not loading certain sites/pages + Can't see addon panel when I click on addons except one pixel on lower right corner of addon button on Firefox Toolbar

I have been facing a very strange situation/bug (likely some addon breaking my Firefox) where I am not able to navigate/load certain sites and certain pages. Here are det… (read more)

I have been facing a very strange situation/bug (likely some addon breaking my Firefox) where I am not able to navigate/load certain sites and certain pages. Here are details:

What is working: 1. I can go to google, amazon, yahoo, and certain other websites home page, and type certain queries in the google.

What is not working: 1. I can't load Duckduckgo(dot)com, nor ddg(dot)gg 2. Though I can open Google(dot)com, but I can not search anything in Google. I can see autocompleted/suggested results in Google, but nothing happens when I click on those autocompleted/suggested queries (screenshot attached, see lower left corner, *.gstatic.com/*.google.com is loading forever). 3. I can't open any addons/extensions. For eg. Tab Session Manager, or even Bitwarden does not load when I click on it, except it shows a pixel on the right corner of addon button on Firefox Toolbar (screenshot attached for that pixel towards the right lower corner of the icon).

What I have tried already - 1. Firefox is up to date as of a few minutes ago. 2. Underlying OS is up-to-date as of a few minutes ago. 3. I have tried disabling all addons and it did fix the problem. 4. I tried changing theme (which was default black) to default, and it did not fix the problem. 5. Tried restarting PC and it did not solve the problem. 6. I tried troubleshooting mode and it DID fix the problem while I was in troubleshooting mode, at least sites were loading. But as I exited troubleshooting mode, addons started loading for a few seconds, and then once Firefox is loaded fully, I started experiencing the same problem. 7. Tried toggle HTTP3 enable/disable, which did not fix the problem. 8. Followed Firefox troubleshooting guides, it did not solve the problem (except troubleshooting mode). I tried disabling hardware acceleration and disabled any protection modes, DNS over HTTPs and other settings which might interfere in site loading - none of that worked.

My hypothesis so far - As I can access some sites on the internet, I have ruled out DNS issues and networking issues. I tried disabling all addons and it did not fix the issue (except when in troubleshooting mode) - which tells me addons are not necessarily a problem. However, I could not find what all things troubleshooting mode disables, and perhaps I should find that out. Could anyone please share any insights or your thoughts on what I might be missing? Firefox is my primary browser and a lot of my tasks are pending from over a day now. Any help is greatly appreciated! Thanks a lot!

Asked by jac_apk 30 minutes ago

Custom Install of Firefox

I usually download and install manually the custom install of Firefox on Windows. Recently, a new version was automatically installed without my permission and destroyed… (read more)

I usually download and install manually the custom install of Firefox on Windows.

Recently, a new version was automatically installed without my permission and destroyed all my customization. THIS IS UNACCEPTABLE. I had to restore the older version from backup and I was going to stop updating.

But I see that the manual custom installation is still available for download.

I want to make sure that if I use it it will not wipe out my customization again.

Please confirm.

Asked by sgeneris 4 days ago

Last reply by sgeneris 1 hour ago

Images disappear

Images and graphical elements (even the checkmark or the confirm image at the bottom of this thread creation page) disappear when scrolling down. This started after today… (read more)

Images and graphical elements (even the checkmark or the confirm image at the bottom of this thread creation page) disappear when scrolling down. This started after today's update. I've tried creating a new profile, troubleshooting mode, disabling hardware acceleration, disabling dark reader, changing the windows override settings to NEVER - NONE OF IT WORKED!! I'm getting really ticked-off by this crap! Didn't have this problem until the newest "great" update!

Asked by Brendan R 1 hour ago

Opening Firefox

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen. … (read more)

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen.

Asked by kmcross76 3 hours ago

How to Disable the Privacy / Incognity Window

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window.… (read more)

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window. I know I can install a website blocker - which I have, but it does not apply to the private window so I have full access to social media on it, I just have to log in. I want to COMPLETELY block Facebook and Instagram off of my laptop. Is this possible? Thank you!

Asked by anya.cherepanova131018 23 hours ago

Last reply by anya.cherepanova131018 3 hours ago

extending cache time / making cache last indefinitly

Hello, I have a very weak internet connection and I've been experimenting with ways to lessen the burden of the slow connection by increasing the time that the cache from… (read more)

Hello, I have a very weak internet connection and I've been experimenting with ways to lessen the burden of the slow connection by increasing the time that the cache from websites can stay on my computer (I've already increased browser.cache.disk.capacity and set browser.cache.check_doc_frequency to 2, but the files still end up expiring eventually forcing them to be re-downloaded even though I know these cache files never change).

So far I've had some success with this extension (https://addons.mozilla.org/en-US/firefox/addon/cache-longer/) it definitely works but very inconsistently so I've tried to directly edit the cache files found in Profiles\someprofile.default-release\cache2\entries but every time I edit the max-age on the cache-control line or any other line firefox just erases the cache file completely then re-downloads it.

TL;DR - Is there someway of getting firefox to ignore the cache file expiry dates and cache-control age or at least editing these files to extend their life?

I appreciate any help in this!

Asked by Name 4 hours ago

default search engines in search bar missing stuff

i'm missing some of the default search engines in the bar ebay and amazon. i hit the button "restore default search engines" in setting to try and fix it no luck. only gi… (read more)

i'm missing some of the default search engines in the bar ebay and amazon. i hit the button "restore default search engines" in setting to try and fix it no luck. only give me back wikipedia, bing, duckduckgo but not amazon and ebay two sites i visit a lot.

this been happening to me for the past year and every time i had to go in the c drive and delete the mozilla folders and reinstall firefox to get them back. then use it after a month or two later they disappeared for no reason. this only happens on my desktop and not my laptop how do i make this stop happening?

Asked by olddudy 6 hours ago

additional sites will not load

Every day on the second or third tab the website will not load. If I open firefox again the site will load immediately. These can be bookmarked sites previously used on… (read more)

Every day on the second or third tab the website will not load. If I open firefox again the site will load immediately. These can be bookmarked sites previously used one million times or linked sites embedded in a current tab. Your support pages have not helped. I'm about to ditch Firefox MS Edge!

Asked by johnelzner 6 hours ago

Smithsonian URLs - page will not scroll up

I am on a mailing list from the Smithsonian Magazine. I receive a daily email containing links to interesting stories. The links work and take me to the correct page, h… (read more)

I am on a mailing list from the Smithsonian Magazine. I receive a daily email containing links to interesting stories. The links work and take me to the correct page, however, I am unable to scroll the page up to read the article. They used to scroll, but not now when I go there by clicking a link in the email. The email also contains a link named View in Browser, and the email appears in Firefox and I can scroll the email, but if I click on a link in that email displayed in the browser, the page still will not scroll up. Problem not present in Chrome or Edge. I previously reported this to Mozilla in Feedback and to the Smithsonian about 2 weeks ago, but still no change in his strange behavior. Firefox 126.0.1 (64 bit)

Asked by rodmagee 7 hours ago

Can I change sort order of selection options

I'm an instructor that uses Blackboard at college. When I click in the text entry box to enter my grades, I'm given a list of previously entered grades to choose from. T… (read more)

I'm an instructor that uses Blackboard at college. When I click in the text entry box to enter my grades, I'm given a list of previously entered grades to choose from. The list is in ascending order. Is there any way to get this list in descending order? One other point, until recently it used to display the value that was used most often at the top, which was often 100. Now it's in ascending order. I've attached a snippet of what I mean.

Asked by apple07840 11 hours ago

Last reply by apple07840 7 hours ago

crash report when closing Firefox every time in windows 11

I just did a clean install on a new windows 11 machine. Every time I close Firefox I get a report crash screen from Firefox. When I close it and restart Firefox everythin… (read more)

I just did a clean install on a new windows 11 machine. Every time I close Firefox I get a report crash screen from Firefox. When I close it and restart Firefox everything is fine, but very annoying! I have search every where with no luck for a fix. I did turn off my FSecure which made no difference If it continues I guess after all these years I will have to change browsers,which I don't want to do.

Rick

Asked by rbsales 7 hours ago

iso.x64 is not booting

data report to Hewlett Packard for serial # 5CD34859D5-port kali linu o.s. system control bios integration-update boot windows 11 iso develope secure boot for linux plus … (read more)

data report to Hewlett Packard for serial # 5CD34859D5-port kali linu o.s. system control bios integration-update boot windows 11 iso develope secure boot for linux plus windows 11

Asked by Scenic-Point 1 day ago

Last reply by Scenic-Point 7 hours ago

drag and drop url to bookmarks bar not working with >100% default page zoom

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out t… (read more)

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out there now.

I am(was) unable to drag any URLs from the URI drop down field in the main interface to my bookmarks toolbar. Nor was any drag and drop functionality working in the "Customise Firefox" screen (right click space on url bar -> Customise Toolbar).

I have now found that resetting my zoom setting in preferences to 100% restores this functionality. The problem arose when I was using 120% zoom, NOT text only.

Asked by 4t0m1c4 1 day ago

Last reply by 4t0m1c4 8 hours ago

Establishing a WebRTC connection from the Firefox browser (VP8 inactive)

Hello, maybe someone else seen the same issue. When trying to establish a webrtc connection with the Firefox browser, my server sends a following message (video H264): ``… (read more)

Hello, maybe someone else seen the same issue. When trying to establish a webrtc connection with the Firefox browser, my server sends a following message (video H264): ``` 0:00:01.701967159 90 0x7fc2a0002030 LOG webrtcsrc-signaller net/webrtc/src/signaller/imp.rs:172:gstrswebrtc::signaller::imp::Signaller::connect::{{closure}}::{{closure}}: Sending websocket message Peer(PeerMessage { session_id: "56a17f8d-2585-4d4b-9f2e-3009450a19e9", peer_message: Sdp(Offer { sdp: "v=0\r\no=- 9144757257615355393 0 IN IP4 0.0.0.0\r\ns=-\r\nt=0 0\r\na=ice-options:trickle\r\na=group:BUNDLE video0 audio1 application2\r\nm=video 9 UDP/TLS/RTP/SAVPF 96 98 99 100 101\r\nc=IN IP4 0.0.0.0\r\na=setup:actpass\r\na=ice-ufrag:uOJFtPAyRCKX4NDQcU3VExzLsFcfCWYc\r\na=ice-pwd:jRots1p0FnmxmwLoVqAq7lK84rAwBk/4\r\na=rtcp-mux\r\na=rtcp-rsize\r\na=sendonly\r\na=rtpmap:96 H264/90000\r\na=rtcp-fb:96 nack\r\na=rtcp-fb:96 nack pli\r\na=rtcp-fb:96 ccm fir\r\na=rtcp-fb:96 transport-cc\r\na=fmtp:96 packetization-mode=1;profile-level-id=42001f;level-asymmetry-allowed=1\r\na=rtpmap:98 red/90000\r\na=rtpmap:99 ulpfec/90000\r\na=rtpmap:100 rtx/90000\r\na=fmtp:100 apt=96\r\na=rtpmap:101 rtx/90000\r\na=fmtp:101 apt=98\r\na=ssrc-group:FID 2834502081 1415006916\r\na=ssrc:2834502081 msid:user1488703113@host-437c139 webrtctransceiver0\r\na=ssrc:2834502081 cname:user1488703113@host-437c139\r\na=ssrc:1415006916 msid:user1488703113@host-437c139 webrtctransceiver0\r\na=ssrc:1415006916 cname:user1488703113@host-437c139\r\na=mid:video0\r\na=fingerprint:sha-256 9E:33:DF:EB:63:72:42:77:49:8D:0C:0E:FC:61:51:C1:56:53:AF:05:D9:F7:61:8F:95:DD:7D:FF:99:1A:64:E8\r\na=rtcp-mux-only\r\nm=audio 0 UDP/TLS/RTP/SAVPF 97\r\nc=IN IP4 0.0.0.0\r\na=setup:actpass\r\na=ice-ufrag:uOJFtPAyRCKX4NDQcU3VExzLsFcfCWYc\r\na=ice-pwd:jRots1p0FnmxmwLoVqAq7lK84rAwBk/4\r\na=bundle-only\r\na=rtcp-mux\r\na=rtcp-rsize\r\na=sendonly\r\na=rtpmap:97 OPUS/48000/2\r\na=rtcp-fb:97 transport-cc\r\na=fmtp:97 sprop-stereo=1;sprop-maxcapturerate=48000\r\na=ssrc:1127273264 msid:user1488703113@host-437c139 webrtctransceiver1\r\na=ssrc:1127273264 cname:user1488703113@host-437c139\r\na=mid:audio1\r\na=fingerprint:sha-256 9E:33:DF:EB:63:72:42:77:49:8D:0C:0E:FC:61:51:C1:56:53:AF:05:D9:F7:61:8F:95:DD:7D:FF:99:1A:64:E8\r\na=rtcp-mux-only\r\nm=application 0 UDP/DTLS/SCTP webrtc-datachannel\r\nc=IN IP4 0.0.0.0\r\na=setup:actpass\r\na=ice-ufrag:uOJFtPAyRCKX4NDQcU3VExzLsFcfCWYc\r\na=ice-pwd:jRots1p0FnmxmwLoVqAq7lK84rAwBk/4\r\na=bundle-only\r\na=mid:application2\r\na=sctp-port:5000\r\na=fingerprint:sha-256 9E:33:DF:EB:63:72:42:77:49:8D:0C:0E:FC:61:51:C1:56:53:AF:05:D9:F7:61:8F:95:DD:7D:FF:99:1A:64:E8\r\n" }) }) ``` and Firefox responds with VP8 inactive message: ``` 0:00:02.007638187 90 0x7fc2a0002030 TRACE webrtcsrc-signaller net/webrtc/src/signaller/imp.rs:324:gstrswebrtc::signaller::imp::Signaller::handle_message:<GstWebRTCSignaller@0x563ce91ed190> Received message {"type": "peer", "sessionId": "56a17f8d-2585-4d4b-9f2e-3009450a19e9", "sdp": {"type": "answer", "sdp": "v=0\r\no=mozilla...THIS_IS_SDPARTA-99.0 2114996636650547664 0 IN IP4 0.0.0.0\r\ns=-\r\nt=0 0\r\na=sendrecv\r\na=fingerprint:sha-256 16:EC:66:ED:36:A1:D4:E0:CB:95:24:4A:E2:40:CA:53:E5:AB:D5:FF:F5:9C:5C:81:EB:83:F8:E4:BD:89:9F:03\r\na=ice-options:trickle\r\na=msid-semantic:WMS *\r\nm=video 0 UDP/TLS/RTP/SAVPF 120\r\nc=IN IP4 0.0.0.0\r\na=inactive\r\na=mid:video0\r\na=rtpmap:120 VP8/90000\r\nm=audio 9 UDP/TLS/RTP/SAVPF 97\r\nc=IN IP4 0.0.0.0\r\na=recvonly\r\na=fmtp:97 maxplaybackrate=48000;stereo=1;useinbandfec=1\r\na=ice-pwd:d5a493a07b92e452116a851e083e1c78\r\na=ice-ufrag:721f69a3\r\na=mid:audio1\r\na=rtcp-mux\r\na=rtpmap:97 opus/48000/2\r\na=setup:active\r\na=ssrc:3561002322 cname:{bb14ec44-0966-49c0-bccb-5e6242dd83d7}\r\nm=application 9 UDP/DTLS/SCTP webrtc-datachannel\r\nc=IN IP4 0.0.0.0\r\na=sendrecv\r\na=ice-pwd:d5a493a07b92e452116a851e083e1c78\r\na=ice-ufrag:721f69a3\r\na=mid:application2\r\na=setup:active\r\na=sctp-port:5000\r\na=max-message-size:1073741823\r\n"}} ``` which leads to: ``` 0:00:02.007849785 90 0x7fc2a0002030 WARN webrtcsink net/webrtc/src/webrtcsink/imp.rs:3238:gstrswebrtc::webrtcsink::imp::BaseWebRTCSink::handle_sdp_answer: consumer from session 56a17f8d-2585-4d4b-9f2e-3009450a19e9 refused media 0: Some("m=video 0 UDP/TLS/RTP/SAVPF 120\r\nc=IN IP4 0.0.0.0\r\na=inactive\r\na=mid:video0\r\na=rtpmap:120 VP8/90000\r\n") ``` and a connection close.

Why Firefox could respond with VP8 to the H264 request?

Asked by Robert Ayrapetyan 8 hours ago

SSL Certificate Issue on Mozilla Firefox

Hello everyone! I am having a pretty strange issue with my [website ], it shows an SSL certificate on all the other browsers, but, on Mozilla Firefox, it shows not secure… (read more)

Hello everyone! I am having a pretty strange issue with my [website ], it shows an SSL certificate on all the other browsers, but, on Mozilla Firefox, it shows not secure issue, which is quite pressing. Can anybody tell me what's wrong here?

Asked by Akash Malik 9 hours ago

browser history broken

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after the download of v.126.0 i discover my history, all of it, has been deleted. in its place is a single web site, which shows up as the only web site visited across a time span going back months. this single web site cannot be deleted from the history. it cannot be deleted through the settings menu. no new history is created by web visits. the persisting single web site is among the sites in my tool bar, but is also a site i have not recently visited (months before this happened).

Asked by drollere 10 hours ago

QR Code Passkeys

I use passkey verification for a website. In other browsers, I can get a QR code to scan with my phone to login. In Firefox, I only get a popup saying Touch your security… (read more)

I use passkey verification for a website. In other browsers, I can get a QR code to scan with my phone to login. In Firefox, I only get a popup saying Touch your security key to continue with <site> (image attached). In Chromium, I have options for both (image attached). Is this possible in Firefox?

Asked by Caleb-W 11 hours ago

Can't open Firefox

I used CCleaner this morning to scan and clean up my computer. (I did it over the weekend as well and it didn't affect my Firefox). Now I can't even open Firefox. the ic… (read more)

I used CCleaner this morning to scan and clean up my computer. (I did it over the weekend as well and it didn't affect my Firefox). Now I can't even open Firefox. the icon on my windows taskbar is gone as well. I tried to uninstall and then reinstall Firefox, but that didn't work. I also tried to "refresh" Firefox (or whatever it is called that is recommended when trying to uninstall).

Please help. I really need my Firefox to work!

Thank you, Jeri

Asked by Jeri Newlin 11 hours ago

Dev toolbar not loading

For some reason the developer tool on Firefox is just completely blank when I open it. Nothing will load and I can't even close out of it. Any ideas on how to fix this? … (read more)

For some reason the developer tool on Firefox is just completely blank when I open it. Nothing will load and I can't even close out of it. Any ideas on how to fix this?

Asked by Anonymous 12 hours ago