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Locking this thread, please continue here: [/questions/1440721] Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. … (read more)

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Asked by lee.hinkleman 2 months ago

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Kubuntu Firefox keeps crashing upon opening

Hi. About System: yodamin@who-r-u:~$ inxi -v 2 System: Host: who-r-u Kernel: 5.15.0-52-generic x86_64 bits: 64 Desktop: KDE Plasma 5.18.8 Distro: Ubuntu 20.04.5 L… (read more)

Hi.

About System:


yodamin@who-r-u:~$ inxi -v 2 System: Host: who-r-u Kernel: 5.15.0-52-generic x86_64 bits: 64 Desktop: KDE Plasma 5.18.8 Distro: Ubuntu 20.04.5 LTS (Focal Fossa) Machine: Type: Desktop System: Micro-Star product: Z370 Gaming Infinite X(MS-B916) v: 1.0 serial: <superuser/root required> Mobo: Micro-Star model: Z370M GAMING PRO AC (MS-7B44) v: 1.0 serial: <superuser/root required> UEFI: American Megatrends v: 9.40 date: 12/27/2017 CPU: 6-Core: Intel Core i7-8700K type: MT MCP speed: 4416 MHz min/max: 800/5000 MHz Graphics: Device-1: NVIDIA GP104 [GeForce GTX 1070] driver: nvidia v: 515.65.01 Display: x11 server: X.Org 1.20.13 driver: nvidia tty: N/A OpenGL: renderer: NVIDIA GeForce GTX 1070/PCIe/SSE2 v: 4.6.0 NVIDIA 515.65.01 Network: Device-1: Intel Ethernet I219-V driver: e1000e Device-2: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi Drives: Local Storage: total: 10.35 TiB used: 64.30 GiB (0.6%) Info: Processes: 289 Uptime: 37m Memory: 31.29 GiB used: 4.35 GiB (13.9%) Shell: bash inxi: 3.0.38


I got sick of Winblows and it's been awhile since I ran Linux so I am now on my third flavour in about 2 months - Manjaro, Debian Bullseye [Mate] and my current daily driver Kubuntu. I think Kubuntu is a keeper (until I re-familiarise myself with the Linux OS - maybe a year or two) but still testing.

My issue is that on everyone of the 3 flavours I have tried Firefox is the main browser by default and I use it as my default on Winblows also for about 25 years or so in it's various incarnations (IE Netscape)

My issue with this is Firefox on Winblows rarely if ever crashes ()I can't recall the last time Firefox on Winblows crashed it was that long ago) but on Linux this is a completely different story.

ON Manjaro it crash 4-10 times randomly per hour. ON Mate it as fairly stable but still crashed 4-10 times per evening session (usually 5PM to about 11 or 12 PM) On Kubuntu it as unstable at first but then I got some updates and thing became stable for about a week or so - and by stable I mean 1-2 crashes every few days - so not stable but stabler. I just installed the nvidia driver version 515.x.x for my Nvidia 1070 and immediately after the reboot Firefox started crashing on every single tab I opened. I would re-open it and 10-30 seconds later it crashes again.

After 5 minutes or os of crashing a firefox update magically appeared to upgrade to version 106.x.x. and so I took it thinking it might make things better. It did not make things better. It made things MUCH worse, now it crashes everytime I try to open it.

I ALWAYS have at least 2 browsers installed just because of BS like this. I opened up Vivaldi 5.5.2805.42 and it opened, did not crash and is still open. I am tying this post for help using it.

Firefox extensions installed : ublock, newtab URL redirector,WebRTC(permanently disables WEbRTC and = keeps it disabled through updates, download helper and that's it.

Vivaldi extensions installed: uBlock, download helper - vivaldi doesn't need a new tab URL redirector because it has a configuration for newtab URL - as all browsers should (hear me Mozilla!), doesn't need WebRTC as it also has a configuration for this to turn it on or off and upgrading Vivaldi retains all config settings always and everytime I use it and update it - which admittedly is not nearly as much as Firefox and I am going to keep an eye on that one configuration for sure.

I want to use firefox, I really do, I love it - even through all the changes over the past few years I still love it -even though I HATE some of the changes. That being said it needs to be stable on my OS of choice.

I donate to the Mozilla foundation because I like their efforts on net neutrality and privacy. I also donate to varios net neutrality and privacy orgs such as the EFF and openmedia to mention 2 more. I am going to try to downgrade my firefox version because in my short Linux experience that usually does the trick. However the minute I decide Firefox is not stable enough on linux and swap out to Vivaldi instead my donation money goes from Mozilla foundation to the Vivaldi developers. NOW thats not a threat, I am sure the Mozilla foundation wont miss my $60.00 yearly but, it can;t just be me thats disappointed with Firefox on Linux and in fact google searches shwo me it is not.

Are politics more important than the MAIN PRODUCT of the Mozilla foundation? If not you gotta show Firefox on Linux some more loving because there are millions of firefox users round the world who are disappointed by my basic non-scientific search results and reasoning - which cannot be far off.

I mean - it won't even start and it constantly crashes when it does start.

Asked by Yodamin 1 year ago

Answered by Yodamin 1 year ago

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Memory leak - Firefox Browser Version 97.0

I am experiencing problems when using Duolingo, which is highly interactive. This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on Sy… (read more)

I am experiencing problems when using Duolingo, which is highly interactive.

This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on System Monitor/ Resources are the same.

I am using Fedora and have 16GB ram. Have just ordered another 16GB ram, but think this problem is so severe that no amount of ram will fix it.

Asked by scm999 1 year ago

Answered by Paul 1 year ago

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firefox mouse hover effects delayed

Hello, After installing Firefox (103.0.2) on a clean install of Manjaro (21.3.7) Gnome (42.4), I started noticing that mouse hover effects such as highlighted tabs, UI o… (read more)

Hello,

After installing Firefox (103.0.2) on a clean install of Manjaro (21.3.7) Gnome (42.4), I started noticing that mouse hover effects such as highlighted tabs, UI of a video-player appearing etc. are delayed after my PC exits hibernation (I am not sure if that is the only cause and if that really IS the cause). Weirdly enough the select menu I used to answer the "Which topic best describes your question?" question to create this post experiences no delay in highlighting the hovered element. Relaunching Firefox fixes this issue temporarily.

To be clear this is no performance issue since everything except mouse hover related interactions are fluid.

Thanks for helping out

Asked by Nydragon 1 year ago

Answered by Nydragon 1 year ago

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Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 1 year ago

Answered by liptherapypirate 1 year ago

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Firefox does not read system proxy settings on Ubuntu linux

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: … (read more)

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: 2345). while other browsers can connect through system socks proxy, firefox is unable to connect it. i have changed and tested different configs in firefox network menue but no one was helpful. i have also try to solve the problem using foxyproxy addins but it does not correct as expected. sometimes it connects and many time it does not. what is the firefox problem with socks proxy? how can i solve that? thx.

Asked by MrAli 1 year ago

Answered by MrAli 1 year ago

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Assigning a new device ID for Sync after having cloned Firefox settings to another device

Hi, first of all thank you all in the community for your amazing work on Firefox! I have cloned my $HOME (including ./.mozilla/firefox/) to another Linux device. Now … (read more)

Hi,

first of all thank you all in the community for your amazing work on Firefox!


I have cloned my $HOME (including ./.mozilla/firefox/) to another Linux device.

Now I realize that changing the Firefox Sync device name on the new device would also change it for the other device when checking "Connected Services" https://accounts.firefox.com/settings. I also can only see the new device name when using "Send to device" from any device.

I guess I have to unlink my new device and somehow assign it a new device ID for Firefox Sync to recognize the new device. How can I do that?

Asked by flightvision 1 year ago

Answered by jonzn4SUSE 1 year ago

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firefox and Ubuntu 22.04

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht. Ganz egal, was in '/etc/ap… (read more)

Firefox unter ubuntu 22 hat keinen Zugriff auf die lokalen Dateien (z.B. /usr/share) Der 'open' auf '/usr' scheitert mit 'read'-Zugriffsrecht.

Ganz egal, was in '/etc/apparmor.d/usr.bin.firefox' respektive in '/etc/apparmor.d/local/usr.bin.firefox' spezifiziert wird, das Zugriffsrecht für '/usr' ist immer 'read'.

Wie kann man auf die Dateien unter '/usr/share' zugreifen?

Mit freundlichen Grüßen

Thomas

Asked by thomas.rechsteiner 1 year ago

Answered by jonzn4SUSE 1 year ago

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Weird (indirect?) scroll via touch pad

Machine information: OS: Manjaro Linux x86_64 Host: 80TG Lenovo V110-15IAP Kernel: 5.19.1-3-MANJARO DE: Plasma 5.24.6 Xorg WM: KWin CPU: Intel Celeron N3350 (2) @ 2.4… (read more)

Machine information: OS: Manjaro Linux x86_64 Host: 80TG Lenovo V110-15IAP Kernel: 5.19.1-3-MANJARO DE: Plasma 5.24.6 Xorg WM: KWin CPU: Intel Celeron N3350 (2) @ 2.400GHz GPU: Intel HD Graphics 500 Firefox: 103.0.2 (x64)

Problem: Scrolling in firefox is feeling weird: instead of smooth scrolling with 2 fingers (like on smartphone with 1 finger) firefox scrolls only by steps only when I move my fingers enough to trigger scrolling. In other applications I can scroll smoothly and fully control scrolling, I can scroll exactly N pixels if I want. In firefox I can only move by N pixels per M cm fingers movement on touch pad.

It's feeling as indirect input. I can feel same feeling on Windows with simple mouse. Firefox scrolls slower than Opera.

How to reproduce and find difference with other applications:

  1. Download Firefox and another application with direct input (Opera or Telegram for example)
  2. Scroll Firefox
  3. Scroll another application

Asked by inklesspen 1 year ago

Answered by inklesspen 1 year ago

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Firefox 102ESR Crashes in Kali VM when moving mouse over images, links, etc

Greetings: First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF. When using other Vbox instances on the same computer I have the sam… (read more)

Greetings:

First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF.

When using other Vbox instances on the same computer I have the same issue. This issue is usually easy to duplicate when using dev-tools or by simply doing an image search and moving the mouse across the images.

Host: Ubuntu 22.04.1 LTS 5.15.0-47-generic #51-Ubuntu SMP Two different VGA controllers are present: Intel CometLake-S GT2 AMD/ATI Ellesmere Radeon RX

VirtualBox: 6.1.34_Ubuntu r150636 (Qt5.15.3) VirtualBox VGA: VMware SVGA II Adapter

Guest: Kali 2022.3 rolling 5.18.0-kali5-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.18.5-1kali6

Crashes have seem to involve input from the mouse and scroll function within the browser. Once, let us call it a glitch, the crash can either take place while continually moving the mouse around the browser's page or immediately outside the page with the mouse. The "glitch" is a coloration, usually pink or lime-green with characters printed to screen and then disappears. I have been unable to predict when the glitch will happen, thus no screenshot to help.

Steps I have taken:

Googled on the problem which led me to learn about the Firefox about:crashes function.

Viewed about:crashes -- seems to be a Renderer issue linked to llvmpipe or Mesa?

Checked basic system logs for host and guest for anything evident: syslog, kern, Xorg, messages, dmesg, daemon, journalctl.

Used Firefox troubleshooting and extended troubleshooting.

Installed Firefox 104 with same issue.

Reinstalled VirtualBox.

Search on Firefox Renderer issue [from crash report]

     I turned off performance settings, still have same crash issue.

Last Report ID that did not fail to upload: bp-740acc47-0ed4-44a8-851c-ff21b0220905


Ultimately, I am unsure if this is a Firefox, VirtualBox, or Kali Linux issue, but Firefox is the one that this issue is having a severe impact on. My head is spinning at this moment due to all the logs and information I have digested over the weekend.

I appreciate any efforts in helping me decipher what is going on!

Respectfully,

Steve

Asked by Swolb 1 year ago

Answered by Swolb 1 year ago

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Profiles Vanished

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particula… (read more)

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particular computer with no previous issues. I decided to create another profile to be used for some test work and when I created it I then launched it and opened a few tabs to make sure it worked then closed. I planned on copying the profile files from another profile into this one so I went to the profile folder - /home/user/.mozilla/firefox/profile.names

Once there I saw my other profiles but could not locate this one so I went back to an open browser where I had the about:profiles page open and decided to delete that new profile and start over I figured maybe I accidentally saved it to a different directory. I hit remove it and it gave me the box asking if I wanted to remove files I chose yes I then go back to - /home/user/.mozilla/firefox but folder firefox was gone with all of my profiles all that was left in .mozilla was - /home/user/.mozilla/extensions and - /home/user/.mozilla/systemextensionsdev. Both of these folders - “extensions” as well as “systemextensionsdev” are empty. I go to the local directory for each profile and the data is still there for each of the profiles - /home/user/.cache/mozilla/firefox/profile.name.

The recycle bin is empty. A system-wide search for the profiles comes up with just the ones in the .cache folder. Back at the about:profiles page any attempt to open the preexisting profile results in a prompt asking me to create a new profile. I still have the one profile open and the addons are not working correctly. I did a bookmark export on this profile and doing so generated the “firefox” folder that had disappeared plus a profile folder using the same name of this open profile - /home/user/.mozilla/firefox'profile.name - it created a profile folder for this open profile using the correct name.

Any ideas on how this happened? Can the local profiles still in .cache be used to somehow restore the full profiles?

Asked by komms.tb 1 year ago

Answered by komms.tb 1 year ago

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Where is the trash folder for bookmarks?

FF 100.0.2 Ubuntu 22.04 LTS I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files o… (read more)

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

Asked by Quentin 2 years ago

Answered by cor-el 2 years ago

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How to unbind Ctrl+K?

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/… (read more)

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/address bar (https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly#w_search).

Is there a way to unbind `Ctrl+K` in Firefox?

Asked by astrojuanlu 2 years ago

Answered by astrojuanlu 2 years ago

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Access to add-on ownership

Hello We have lost our developer access to manage an extension. Nobody knows which email address and account was used to manage the extension. What is the procedure to … (read more)

Hello

We have lost our developer access to manage an extension. Nobody knows which email address and account was used to manage the extension.

What is the procedure to get ownership of the extension ?

Thanks Frédéric Jahard

Asked by frederic.jahard 1 year ago

Answered by TyDraniu 1 year ago

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Twitter does not login on Firefox on Ubuntu

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering … (read more)

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering the password (Image is attached). I can login to other browsers I have installed on my laptop.

I have tried removing cookies of Twitter.com several times and even reinstalled snap version but the issue is still there. Any fixes for this? I can't keep switching browsers just for using twitter.

Asked by Jamshaid 1 year ago

Answered by Jamshaid 1 year ago

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Full screen limited by window

When entering full screen mode it's only inside selected window. Also affects youtube player. Pictures when in full screen mode (using F11 key): https://imgur.com/a/gp3yq… (read more)

When entering full screen mode it's only inside selected window. Also affects youtube player. Pictures when in full screen mode (using F11 key): https://imgur.com/a/gp3yqCC

Asked by runiarcanes 1 year ago

Answered by runiarcanes 1 year ago

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Firefox windows could not be dragged now.

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now. $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Descripti… (read more)

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now.

$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy

$ firefox --full-version Mozilla Firefox 102.0.1 20220707183149 20220707183149

$ firefox --help Usage: /snap/firefox/1551/usr/lib/firefox/firefox [ options ... ] [URL]

$ which firefox /usr/bin/firefox

Asked by larry 1 year ago

Answered by larry 1 year ago

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Firefox can't use my microphone

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox'… (read more)

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox's settings. I turned up all the mic settings in alsamixer. I tried https://mdn.github.io/web-dictaphone/ , recommended in another thread here, and it doesn't record either. I can use the microphone outside X, with sox's rec. I also can't record a new greeting in Google Voice.

Firefox 100.0.2 , Linux, Slackware 64-bit, all packages updated this morning.

Asked by RandomTroll 1 year ago

Answered by RandomTroll 1 year ago

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Firefox 101.0 is telling me I need a video codec but it does not say which one. How do I find out?

Firefox says I need a video codec to play a video (that is aparently somewhere on the page). It does NOT tell me what video, what video format, or what codec I need. H… (read more)

Firefox says I need a video codec to play a video (that is aparently somewhere on the page). It does NOT tell me what video, what video format, or what codec I need. How do I find out what codec I need?

Firefox version: 101.0 (64 bit) OS: Fedora 36

Asked by dkramber 1 year ago

Answered by cor-el 1 year ago