Firefox Community Forum

Hi! I need some troubleshooting help. Idk what happened, but I think it was a syncing issue in between the two browsers. I just plan on using just Firefox to hopefully prevent this bug in the future.

I originally have bookmark folders on my toolbar, but when I checked, the old folders were gone. Though everything in them was still in my toolbar, so it's a reaaally long "Show more bookmarks" drop down list. But when I check "Manage Bookmarks", the folders are still there. I tried exporting and re-importing the bookmarks but it didn't work. Here are some screenshots attached. Help?

Edit: After checking, it turns out my "manage bookmars" and toolbar are the same. My folders and bookmarks are there, but for some reason the contents are outside the folders. Is there a fix for this and how to prevent it?

Hi all,

I lost 100+ tabs that I've been using for a couple years after an automatic update. Followed the steps found here: https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup with no luck. Is there another method?

Any pointers on disabling automatic updates would be appreciated, too.

Thanks for your time!

On Galaxy 23 Ultra using Android 14 & Ui 6.1 w/ Firefox, my Bookmarks disappeared. How do I get them back? Tried about:profiles, but nothing comes up. Recently due screen going haywire, phone was reset & the shop left me with Google, which I hate. Have been things getting back to Firefox I've used for years. Not sure if lost then. Bookmarks screen/setup I get, must be Google's, because it's not like FF's. I have Samsung & Google backups, but didn't realize Bookmarks were not put in them. Phone & apps are kept updated. FYI if it matters: Due to storm damage, I'm without a computer that might help. Help, pls. I'd be very appreciative.

Is there a way I could download all of my bookmarks as a .csv file so I can remove all of the duplicates and delete all of the outdated links? When I moved bookmarks from previous laptops I inherited links from several browsers. Now I have a bunch of redundant junk clogging up my Firefox. Thank you.

Hi, I have multiple devices using firefox , all these apps have around 500 tabs open in background, they are listed in firefox's tabs from other devices on my pc but I want to save or backup them to the disk on my pc what is the workaround for it ?

With regard to the instructions at:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles#w_restore-to-a-different-location

I'll be moving from an old Windows 10 machine to a new Windows 11 machine. Does that count as "a different location",

...or does "a different location" refer simply to a nonstandard path?

I plan to put the data in the default location on the new machine.

I don't really know if this is the right section but there was this zip folder that had something to do with firefox in my temp files (appdata/local/temp) recently, like a day or two ago, it was full of mostly Json files and it disappeared when closed firefox, I was in private browsing mode at the time. I was wondering what that was? Could it be that some info from memory got dump in that file? As far as I'm aware there had been no crashes. It seems noone really knows the answer of why this happens.

Apologies if this is a dumb question its just been on my mind.

I don't really know if this is the right section but there was this zip folder that had something to do with firefox in my temp files (appdata/local/temp) recently, like a day or two ago, it was full of mostly Json files and it disappeared when closed firefox As far as I'm aware there had been no crashes either. My question is why would firefox create a zip folder in my temp direcory?

My windows10 laptop was destroyed, but I was able to retrieve the hard drive with all data in tack. I am currently using a new laptop loaded with Windows 11. I've been trying to find the bookmarks on my old hard drive to copy on a usb to reload on my new laptop with no success. HELP