Firefox Support Forum

I started having problems with YouTube recently and I think it is a Firefox issue.

I am running version 82.0.3 (64-bit) and when I log into YouTube, the Home page is not displaying all the content.

I have attached severl screenshots and you can see the problem as follows:

Image Sign In 1 shows the YouTube home page before signing in. Image Sign In 2 shows the YouTube home page after I have signed in using my Google account and you can see at the top right of the screen that my Google Account avatar (Darth) is showing. However, a lot of the content, e.g. Watch Later, Classics and My Subscriptions which are user related are all missing and if you compare this image to Image Sign In Chrome you can see that Chrome is showing everything and works correctly.

I tried this on Edge as well and it works all okay, the same as Chrome, so that is why I think there is an issue with Firefox.

Also, on the left side in the middle in Image Sign In 1 and Image Sign In 2 you can see a blue Sign In box with the words "Sign in to like videos, comment and subscribe." If you select this option you get an error which is in Image YouTube Sign In Error so I don't know if this is related to my problem but I thought it may help highlight what the problem is.

Any confirmation that it's a Firefox issue or any solutions to what is causing it would be appreciated.

Thanks.

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying!

I want to custom organise the order of my bookmarks - NOT by alpha-sorting.

The 'sort by name' menu option does not have a counter option - ie 'DO NOT sort bookmarks'

So how do I turn off book mark sorting ???

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Hi,

I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to able to restore them. Does anybody know what I could do next, please?

Thank you! M

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much appreciated. Thank you.

I need help! Everyday I have at least 8 Chinese Hackers that show up on on the top in the list of websites visited on my Firefox. The entire page is in Chinese with Chinese pictures. Please see the attached images. I have no idea how long they have been there prior to being so bold to openly show themselves. I certainly have no idea of what they have uploaded or downloaded on my laptop. How can I get rid of them and what can i do to prevent them coming back? I know a lot of weird things have been going on in my computer that I have absolutely no reason nor explanation for. this has been going on for at least the last couple of years or more. I have had 3 computers to crash in a short period of time which I feel they have done. Spyware shows I have had a keylogger for a long time but all of the files it takes me to are protected and I have not been able to delete them. BillCowanjr@gmail.com

In the last week I've continually had the error message PR_END_OF_FILE_ERROR appearing in place of various websites. There's no consistency - one day a website can load fine, the next I get the error message, the next day it'll load fine again. And the problem seems to be getting worse... It's driving me mad! Please help!

Hello

When it comes to add-ons, then I add three of four at once or the same purpose, I try them all out, decide if I want to keep any of them, and then remove the ones I see that do not serve my target. All normal.

I know that it requires permission in order to have an add-on show in Private Browsing, that's done.

Now I had 8 add-ons on the toolbar, I disabled two or three of them so I can try two new ones. I did not like the new ones, so I just enabled the ones I had disabled, which where previously showing in the toolbar, all of this in Private Browsing having the permission of showing them.

As I enabled the add-ons again, they are not showing anymore in the toolbar..!!

Okay, I removed them and re-added them..not showing. I also did: not allow in Private Mode, then re-allowed..not showing. I simply restarted the browser in both normal and Private Mode, and yet not showing.. I also restarted my pc, and retried all previous steps again

• This mainly happened as I removed the extension from toolbar, then added it again.

Still also 90% of the time, just disable then enable again, and only a few are showing again. Either when disabled then re-enabled or when removed then re-added*

So, what to do ?

Hello,

We are using Firefox 78 ESR configured by Group Policies. Nearly everything works as wanted but one thing:

When we start Firefox an update Message with the green update now arrow appears in the menu and as popup. It leads to the actual non-ESR Version of Firefox that is not wanted. When looking at the about Firefox page it shows that the used Version of Firefox is the current (ESR) one and doesn't need the update. I can't find the setting that stops Firefox ESR from checking the normal update Channel for the Update notifications.

every help or hint is appreciated,

with best regards, Martin

I closed firefox (all three windows), and when I reopened it, it opened the two background windows... but NOT the main window that had all my tabs and pages and projects. Thanks, Firefox.

I *could* go through my History, and see if I remember WHEN I accessed each tab, and TRY to rebuild it, but that is INSANELY ANNOYING and takes upwards an HOUR.

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is up-to-date. What is odd is that I am able to delete History when I use Safari as the active browser. I prefer using Firefox however, so what is wrong and how can I fix it?

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to do to make my final decision. It looked good so I said OK.

What it actually did was download the complete app and ask if I wanted to keep the old version as well. So I kept the older version (which had been up to date to this point) and opened the new one. It appeared to be totally "plain vanilla" with none of my bookmarks or windows, etc. I looked for my Bookmarks and all it had was some of my bookmarks from the Bookmarks Bar, none of my tons of years of important and properly organized bookmark folders.

I immediately quit, rebooted my computer, and went back to my older app - remember the one I did say to keep - and I got exactly the same behavior from it. I then completely trashed the "new" version and rebooted my computer again . . . then tried the older version . . . but that time things got worse. I did not even get the old Bookmarks Menu bar.

I then rebooted and went to my backup, brought back the copy from my last backup a month ago, and tried to run it. This time I got a message saying that opening the older version could destroy all my settings . . . but I did not care as I would rather go back a month ago than be where I am now! However, it would not allow me to open the older version because of the possibility of destroying . . . nothing!

HOW do I at least get back to my older version that would have probably 90% of my older Bookmarks/Folders and settings? I have that older copy and a full backup of my HD . . . but I do not know what, other than the Foxfire Application I need to look for and replace on my system. I assume there are some files stored in System folders that I need to replace, but I could not find them as I can't find anything in the Library or System directories that are identifiable as Firefox files.

All help appreciated . . . guess there will be no Cyber Monday shopping for me!

Thanks!

I have a problem with FireFox and it has been suggested I "refresh" it.

I have been down this road a long time ago and it was a world of hurt for me.

Why?

Well: a - it didn't fix the problem and b - there seems to be little documentation on "how to put things back to the way they were if that doesn't fix the problem".

So I am reluctant to do this as I have a lot of open tabs. From memory it is 47 WINDOWS (sessions?) of FireFox and countless tabs in each of those. I'd say the range is from 1 to...... 40 (at a guess)

Anyway, back to the topic:

I go through the motions. It does/doesn't work.

How do I put things back to normal? (Though yes that means the problem will remain. But if it doesn't work, it would be nice to be at least back to having those tabs I use where they were.)

This morning, I still had the icon. I was already running 83.0. Since then, that icon has disappeared. I tried closing and reopening Firefox, but it is still gone. I use that all the time. I don't see any place to restore it. This appears to be an awful bug. The icon used to be next to the Home icon just to the left of the URL bar.

I am using Firefox 83.0 64-bit on a Windows laptop.

I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper website.

I have been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory. For instance, if I create 2 very simple and cut-down test files: Test1.html and Test2.html, that contain the following JavaScript:

Test1.html window.sessionStorage.setItem ("html", element.innerHTML); alert ("posting " + window.sessionStorage.getItem ("html")); window.open ("Test2.html", "_self");

Test2.html var html=window.sessionStorage.getItem ("html"); alert ("received " + html);

then it works if the two files are in the same directory. But if Test2 is in a subdirectory, and I change the open call to:

window.open (".\\subdir\\Test2.html", "_self");

then it receives null instead of the HTML that Test1 is sending. I am guessing that there is some code that is treating the change of directory as a cross-origin issue, even though they're under the same root directory.

I appreciate that the specification may be a bit vague in this non-Web situation, but Chrome does what I would expect. I thought someone might want to take a look to check if this was an oversight or deliberate.