Firefox Support Forum

here is the latest of many crashes documented. I have no idea how to fix this. The problem-solving measues on the Fierfox website were all without success bp-5ab98827-7fab-4757-8baa-db3360240204

Hi All!

I have a problem with the launch and operation of Mozilla Firefox/Seamonkey. Sometimes the browser gets stuck for minute until the sites start opening. At the same time, when browser starts up, I see activity that was not initiated by me.

After some time of use, the system crashes with a blue screen with an error in the ndis.sys driver.

These problems began to occur after one of the next FireFox updates. Previously, the system had been working without a blue screen for many years. If I do not start FireFox, the error does not recur. Also, if I make filtering TCP connections with the site in the RU zone at the external firewall, FireFox works stably.

I want to understand which process/component/setup entry initiates this activity. Also, I don't want the browser to try to get any information from sites in the RU zone.

FireFox version: 115.7.0esr (64-bit) System version: Windows 7 Pro 64-bit SP1

Thank you!

Hello I've few servers with BMC cards for management. I need to connect for managing servers. I'm in a LAN with IP 10.11.225.x My server are in another site with the LAN management 10.91.x.x between the two sites we have a VPN IPsec Each time I try to connect Firefox said : You will be redirected to another web page for authorization After few second, the redirection is to an IP address 10.11.244.x. How can I solve the problem ? Thanks in advanced

Hello Firefox Community,

I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help me out. The issue happens with any add-on, but the one I wanted to install is (https://workspace.google.com/u/0/marketplace/app/todoist_for_gmail/815972520808)

When trying to install an add-on, I get directed through to give the add-on permissions and I get thrown to the following error 400 each time (see screenshots). I've already tried a few troubleshooting steps, such as clearing my browser cache and cookies, disabling other add-ons/extensions, and even restarting my browser, but unfortunately, none of these actions have resolved the issue.

I'm sure this problem is a more general issue with Firefox. I reached out go Google and they could not help and the installation was successful on Chrome. I also tried installing other add-ons and a similar problem occurs. If anyone else has experienced a similar problem or has any suggestions for troubleshooting steps I can try, I would greatly appreciate your insights.

Additionally, if there's any specific information or logs I should provide to help diagnose the issue further, please let me know, and I'll do my best to provide whatever is needed.

Thank you in advance for any assistance you can offer!

Best regards, Kamil

Hello, I have been looking at my traffic and discovered that my firefox for some reason does multiple DNS queries for the same domain, usually 6 times or 3 times, why is that happening I have checked with chrome and it does only 1 request per domain name.

I have attached a wireshark dump, the response is there instantly in very few ms yet it keeps querying the same name again.

My version is 115.3.1esr (64-bit) I have checked in about:config with dns and couldnt find anything relevant.

Hi,

I have got a problem with Mozzila for like a year or two - most of the time the browser is fast and react imidiatelly, but sometimes when i click on any link it only shows grey loading circle in tab name and took about 8-10sec to stop and not load anything. When i try again, linked website is loaded imidiatelly. This happening like aprox. 4-5 times in an hour of browsing web, but sometimes its all good for few hours. Opening even new tabs doesnt help and they are "stuck" in loading for the same time. Then, after that 7-10secs all of them works fine. (When i open new tab and wrote something when it is "stuck" and then when it unstuck then it deletes all what i have typed in adress box and whole tab is in default state). When i close and open Mozilla it works fine but again, just for some time (random duration..). Sometimes, it loads like half page (for example, images are missing).. when i reload site after "stuck" then it loads perfectly fine.

Im using pretty decent PC: Ryzen 5 5600X, HyperX 32GB RAM DD4 3200Mhz, Samsung Nvme SSD 3.0 512GB (now changed to WD black Nvme SSD 4.0 1TB), Aorus RTX 3070, ASUS B450-F Gaming MOBO with 1gbit ethernet card, Win 11 Pro.

Got best internet provider in area (almost no outage, like 1 outage in 2years) - got 1Gbit internet speed (Ookla speed test shows 900Mbit+ download and upload, with ping avg. 0,6ms

I am assuimng, that all components are good because when i play online games for hours it never disconnects or lags or anything, same is for downloading stuff, VPN connection etc...

I have tryied yet (was testing with VPN or other stuff off): 1. clear cache/cookies 2. update Windows / drivers / BIOS 3. reinstall Mozzila without loggin in / importing stuff (few tries) 4. reinstall whole PC 2 times (with changing name of PC), 1x try using Mozzila without even logging in (so absolutely clean Mozzila and Win) 5. update router, reset router multiple times 6. set DNS from auto to Google ones (8.8.8.8 and 8.8.4.4.), in router and in PC 7. turn off antivirus and firewall 8. was using many diffrent versions of Mozzila cose it happening like for 1-2years now

Got laptop with same Mozzila acc linked in and synced and there are no problems even in same network / same cable connection

Was trying to google some help or browse your site but there are mostly only common things which I alredy tryied..

Was not using other browser, cose I am used to use Mozzila (suggestions, looks, etc...), so i am trying to avoid solution to change browser...

Fehler: Gesicherte Verbindung fehlgeschlagen

Beim Verbinden mit chainsofwisdom.com trat ein Fehler auf. PR_END_OF_FILE_ERROR

Fehlercode: PR_END_OF_FILE_ERROR

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

Weitere Informationen…

i am the admin of this website and i want to visit it

Relatively clean install of Windows 11 (~<2 months), clean install of Firefox (~<2 weeks) after experiencing crashes in a different Chromium-based browser. Was running 4x48GB mem sticks but reduced to two for troubleshooting purposes, ran memtest in its entirety with zero failures. Not able to reproduce crashes in benchmarking software.

Consistently crashing throughout the day, sometimes back to back.

bp-05ebba14-9bad-4a99-8fa1-382340240214 bp-5011ffe0-91e2-499b-af0d-019580240214 bp-1157de06-9684-4901-8f3c-4151a0240214 bp-5b26724a-7164-41e0-9251-d5de00240214 bp-a2002048-a3a2-42a1-b1f0-fcd420240214 bp-0a7069c8-3396-4930-8be4-fd6c60240214 bp-bcc8078a-5c70-46be-b227-737ae0240214 bp-41e915db-4f49-49da-8a8e-47a3e0240214 bp-40cb9ec2-d349-413f-9ddc-5307e0240214 bp-86b4ec98-ba0a-4793-a1e0-7439f0240214 bp-39c8fba0-e456-4ca7-9d56-fadac0240214 bp-b7570653-3343-42fc-becd-823d80240214

Computer stopped responding to wireless keyboard & mouse. I tried turning it off & back on, unplugging & replugging, switching dongles around; no good. Went out & bought a cabled mouse; seems to be working OK now. Except that the history of my last session HAS VANISHED. HELP, PLEASE!

Hi,

I cannot launch Firefox profiles starting with version 121. For instance, I use the following command to launch the default profile:

• /Applications/Firefox.app/Contents/MacOS/firefox-bin -P default -no-remote

I get the following output in Terminal app after the above command is executed:

• zsh: killed /Applications/Firefox.app/Contents/MacOS/firefox-bin -P default -no-remote

When I install the older version, the command works.

Thanks for your help.

authentication required window popups. And do not close with "cancel" or Esq.

The story: I've used proxy but subscription expired, so i do not have working credentials, but I cant change settings cause "authentication required" - blocks everything . how the fuck i turn it off?! options\settings is fucking locked by this pop up.

so for bad english... but have no other words for "this design" to lock everything after proxy pop up.

Hi, I have been quite satisfied with Firefox for a while, but these problems are ruining the experience for me. 1. The tabs keep refreshing when I switch apps or even when I stay on the browser, just by changing tabs and leaving it open within the session. I usually open a lot of tabs, and this has nothing to do with the inactive ones. 2. I used to be able to play YouTube videos in the background or with my screen off on the Firefox browser on my Android phone without problem. But now the audio keeps pausing and doesn't continue to load, even closes itself after a few seconds of loading. Nothing i've done, including downloading the video playback fix addon, clearing cache, restarting phone and turning off and on data saving mode/background data permission, has fixed this problem.

Trying to save a web page as a PDF to Evernote; error message Can't tell if this is an Evernote problem or a Firefox problem. 1. Click the "Print" button on the web page. 2. Scroll down to "print using system dialog". 3. Click the "PDF" button and scroll down to "Save PDF to Evernote". Error message appears: "error running print workflow". I've used this function many times before and it has worked with no problems. (I tried the "Mail PDF with Postbox" option on the PDF menu and it works.)

Looking to restore the bookmarks and saved logins. They accidentally ended up in the trash. I retrieved the files from the trash but now have no idea what to do with these pieces as shown in the "Uploaded images". Any advice is greatly appreciated. Hoping someone can say: "this is where the saved login data is located and this is where the book marks are located AND this is where they need to be reinserted. Thanks in advance.