Google Image reverse image search results are green pixels (or pink, blue etc)

For a while now whenever I drag and drop an image into Google Image, the results show up as pixelated pink, blue, green, yellow etc images. Not a single trace of the orig… (read more)

For a while now whenever I drag and drop an image into Google Image, the results show up as pixelated pink, blue, green, yellow etc images. Not a single trace of the original image can be seen.

It has been like this for several updates now, I lost count how many to be exact. But it's been months. In Edge it works just fine, but I don't plan changing browsers just because of that.

If anyone knows how to fix this, I'd love to know.

Thank you.

Asked by anieldlg 6 months ago

Last reply by zeroknight 6 months ago

Firefox brower keeps spinning - same url works fine in chrome & edge

Whether I'm on a search page and click a link or type in the url, when I'm in Firefox (my preferred browser), it just spins and rarely reaches the site most of the time. … (read more)

Whether I'm on a search page and click a link or type in the url, when I'm in Firefox (my preferred browser), it just spins and rarely reaches the site most of the time. If I'm in yahoo mail it often says "can't connect to internet".

If I type the same url or click on a searched link in chrome or edge it works fine.  I don't get the "can't connect to internet" notice on the other two.  What is going on?

Asked by JoyS 6 months ago

Last reply by jonzn4SUSE 6 months ago

Firefox Synced over my Backups, Now all my Bookmarks and Passwords are gone

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Fi… (read more)

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Firefox allows when you're in Manage Passwords or Manage Bookmarks. After the formatting, I sign into my Firefox account, and it Syncs almost immediately. When I go into my appdata, the profile has been overwritten by the new sync, meaning all my passwords and bookmarks are now no longer available. Is there legitimately anything I can do??

Asked by renunez0101 6 months ago

Last reply by cor-el 6 months ago

Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (read more)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

Asked by rcmann10 6 months ago

Last reply by cor-el 6 months ago

mail folders

Hi. Thanks for your help. I like to save some emails in a detailed and extended folder list. Whenever I create a folder list to file emails I don't want to delete, it eve… (read more)

Hi. Thanks for your help. I like to save some emails in a detailed and extended folder list. Whenever I create a folder list to file emails I don't want to delete, it eventually disapears. How can I stop this happening?

Asked by 4qzkztd57t 6 months ago

Last reply by cor-el 6 months ago

Disabling GPU makes FF faster (on my machine)

Hello there, It's more an observation than a question. FF was slow when several pages with video feeds were opened. Looking at the about:processes, I saw that the GPU u… (read more)

Hello there,

It's more an observation than a question.

FF was slow when several pages with video feeds were opened. Looking at the about:processes, I saw that the GPU usage was high. Disabling hardware acceleration solved this problem.

This occurred on a Dell XPS-15-9520, Win11, i5-12500H, 64GB RAM, Iris Xe. I don't have this problem on Linux machines.

May I suggest to benchmark and monitor hardware acceleration so that both CPU and GPU are used in case of heavy workload?

Many thanks,

Olivier. (very long time, happy, FF user ... )

Asked by romarin12 6 months ago

Last reply by zeroknight 6 months ago

100% cpu and memory

after a few minutes, memory and cpu usage climbs to 100%. just started a few weeks ago. downloaded and reinstalled firefox but still have the same problem. any suggest… (read more)

after a few minutes, memory and cpu usage climbs to 100%. just started a few weeks ago. downloaded and reinstalled firefox but still have the same problem.

any suggestions?

thanks, dave

Asked by dkbwis 6 months ago

Last reply by cor-el 6 months ago

Firefox freezes when i type something in a text field

For example when i use google and type something in the search field and press enter, firefox freezes for 5-10 seconds. Same problem on other websites when i type someth… (read more)

For example when i use google and type something in the search field and press enter, firefox freezes for 5-10 seconds.

Same problem on other websites when i type something in such search fields.

I allready tryed to repair and reinstall firefox, but the same problem again.

Thanks for your help :-)

Asked by Werner Wintersteller 6 months ago

Last reply by cor-el 6 months ago

How to View and Manage Cross-Site Cookies Permissions"

Hello Firefox Support, I hope this message finds you well. I am wondering if there is a way for me to view the list of websites where I have allowed or blocked cross-sit… (read more)

Hello Firefox Support,

I hope this message finds you well. I am wondering if there is a way for me to view the list of websites where I have allowed or blocked cross-site cookies. Any assistance you could provide on this matter would be greatly appreciated.

For example, if I blocked a cross-site permission for google.co.uk, would there be any way to see what I blocked?

Thank you for your time and support.

Asked by Anand Prajapati 6 months ago

Last reply by Dropa 6 months ago

My Firefox account was (very likely) HACKED, do you care Mozilla?

I posted here the other day and no help came my way. I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked. What do they all hav… (read more)

I posted here the other day and no help came my way.

I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked.

What do they all have in common?

Their log in and password were saved in my Firefox.

The other gmail accounts I have that are not saved were NOT hacked.

Is it just a coincidence?

Can anyone at Mozilla care to respond?

Thank you

Asked by Marcelo 6 months ago

Last reply by Dropa 6 months ago

Firefox 115.3.1esr is not compatible w/ Windows 10 3 toolbars take up 1/2 screen as it appears to size icons to desktop icons Zooming out makes fonts unreadable as FF zooms in and out unpredictably

Firefox 115.3.1esr is not compatible w/ Windows 10 3 toolbars take up 1/2 screen as it appears to size icons to desktop icons Zooming out makes fonts unreadable as FF zoo… (read more)

Firefox 115.3.1esr is not compatible w/ Windows 10 3 toolbars take up 1/2 screen as it appears to size icons to desktop icons Zooming out makes fonts unreadable as FF zooms in and out unpredictably as I browse I restored W10 3x as it kept reinstalling until I found the right file to delete I will try update when I get news that toolbar sizes and auto-zoom are adjustable

I live in the mountains and the end of 3G with no infrastructure for LTE/5G means I have to drive a few hours to internet/cell phone signal 3x a week. So I need my computer and phone to work and not have these display problems!

Thank you.

Asked by wdhc 6 months ago

Last reply by zeroknight 6 months ago

cache not fully clearing

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www)… (read more)

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www) so the site never comes up. The site is https://www.zeninthezone.com/ I've cleared cache cookies and history to no avail.

Asked by Shayn De Mur 5 months ago

Last reply by cor-el 5 months ago

Support.mozilla.com JS Assets Blocked

The https://support.mozilla.org/ site uses `assets-prod.sumo.prod.web services.mozgcp.net` for delivering JS assets. These are blocked by my proxy because the host is cat… (read more)

The https://support.mozilla.org/ site uses `assets-prod.sumo.prod.web services.mozgcp.net` for delivering JS assets. These are blocked by my proxy because the host is categorized as “we analytics”. Looking at the PTR record for the host returns gives `139.220.110.34.bc.googleusercontent.com` which my proxy blocks.

Also the site seems to use Google Analytics directly.

Please consider getting your JS from the same host used by www.mozilla.org so I can more easily view support articles.

Thank you for your work and making such a great project.

Raúl

Asked by raulcuza 5 months ago

Last reply by cor-el 5 months ago

bookmarks sync from browser into subfolder on another browser

Is it possible to perform partial bookmarks sync? Let's say, bookmarks from machine A that are synced to the server completely would be then synced from the server to a… (read more)

Is it possible to perform partial bookmarks sync?

Let's say, bookmarks from machine A that are synced to the server completely would be then synced from the server to a bookmarks subfolder on machine B, is it possible? The rest of the bookmarks on machine B would need not to sync to the server in such case.

Alternatively, both machines sync to the server but the user would need to specify which bookmark sections (folders) need to be synced and which not, thus avoiding duplication and maintaining consistency.

Asked by alexei.gusev 5 months ago

Last reply by cor-el 5 months ago

Can't stream videos

I cannot stream videos from Paramount Plus, HULU, etc. Message appears stating "WidevineCDM plugin has crashed. I pushed the button to report the crash but nothing has … (read more)

I cannot stream videos from Paramount Plus, HULU, etc. Message appears stating "WidevineCDM plugin has crashed. I pushed the button to report the crash but nothing has happened. It is been since Friday October 13, 2023. Ironic huh?

Can you help fix this? I pay for these sites and I'm not doing anything illegal like sharing passwords etc.

Asked by rita.millersville 5 months ago

Last reply by zeroknight 5 months ago