• Archived

Wrong colours at Youtube in 360°-videos

I've uploaded several 360°-videos to Youtube and in Firefox all of them have wrong colours. No problem in Safari, Opera or Chrome. Any solutions? Example: https://youtu.… (read more)

I've uploaded several 360°-videos to Youtube and in Firefox all of them have wrong colours. No problem in Safari, Opera or Chrome. Any solutions?

Example: https://youtu.be/AZs6hzVKWm8

Asked by holmstroem 2 years ago

Last reply by TyDraniu 1 year ago

  • Archived

Super City

Hello! I Can´t com in on Super City.I get this message: Failed to connect: Potential security issue Firefox detected a problem and did not proceed to sc-fb-lb.playkot.com… (read more)

Hello! I Can´t com in on Super City.I get this message: Failed to connect: Potential security issue Firefox detected a problem and did not proceed to sc-fb-lb.playkot.com. The website is either incorrectly configured or your clock is set to the wrong time.

It's likely that the site's certificate has expired, which prevents Firefox from connecting securely. If you visit this website, attackers may try to steal information such as passwords, emails or credit card information. Best Regards Sig-Britt Larsson

Asked by tuzzan54 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

How do I unblock a pop-up from the Washington State Department of Licensing to show my receipt?

I just went to the Washington State Department of Licensing to renew my driver's license. When I ask to "view receipt" it says that my pop-ups are being blocked. How can … (read more)

I just went to the Washington State Department of Licensing to renew my driver's license. When I ask to "view receipt" it says that my pop-ups are being blocked. How can I get around this? I've been to the "Options" menu and deselected blocking pop-ups.

Asked by sewhinihan 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox: About memory consumption

Hi, all technology gurus. I'm using Firefox ver.88.0.1 and recently noticed that Firefox uses much memory for almost all webpages (e.g. Youtube, reddit, Gmail, Wiki...) … (read more)

Hi, all technology gurus.

I'm using Firefox ver.88.0.1 and recently noticed that Firefox uses much memory for almost all webpages (e.g. Youtube, reddit, Gmail, Wiki...)

Very often the memory consumption reaches 4.5GB and sometimes Firefox starts to work awkwardly (responds to mouse very slowly, e.g. responds after 1min. ) Garbage Collection reduces a bit to 4.485GB and Firefox still works awkwardly. Only Restarting Firefox resolves this issue (memory consumption reduces to 1.884GB, that is 2.7GB reduction!). (See attached pictures)

Should I think this is proper and intended behavior of Firefox? I cannot help thinking that some kind of needless memory allocations are happening during Firefox keep running. Anyone has suggestion or thought about this ?

Sincerely

Asked by ghc03361 2 years ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox. How can I get the taskbar back?

Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox. How can I get the taskbar back? I have Windows 10. … (read more)

Ever since the latest Firefox upgrade, the taskbar at the bottom of my screen has disappeared — but only in Firefox. How can I get the taskbar back? I have Windows 10. I really need to see the taskbar many, many times a day while in Firefox. Please help!

Asked by Jenfo 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

URL in bottom corners of Firefox windows will not go away

I would greatly appreciate it if someone could instruct me on how to get rid of these annoying URLs that keep popping up in the bottom left and right corners of my Firefo… (read more)

I would greatly appreciate it if someone could instruct me on how to get rid of these annoying URLs that keep popping up in the bottom left and right corners of my Firefox windows whenever I hover the mouse over images and texts. I think I accidentally hit 2 keys in an order that turned this "feature" on. I'm not tech savvy at all so I really need some help here.

The image I have attached is a screenshot with a URL in the bottom left corner as I described.

Asked by Blake 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

copying a window, not tab

How do i copy a window, that is not a tab or printscreen or the like, including my 11 pinned tabs, using only one or two clicks/buttons? This shouldn't be a hard thing to… (read more)

How do i copy a window, that is not a tab or printscreen or the like, including my 11 pinned tabs, using only one or two clicks/buttons? This shouldn't be a hard thing to perform in firefox 88.0, should it? Clone window version: "Get Clone Window Version 0.2.9", was broken down at bigdropinc.com on my visit 29/05/2021.

Asked by elwin0275 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Issues with installing extentions and saving tabs

Hi all, I usually do two things to save my tabs in Firefox Crash Firefox to reopen it later. Or use one tab Both solutions are not working at the moment and I d… (read more)

Hi all,

I usually do two things to save my tabs in Firefox

  1. Crash Firefox to reopen it later.
  2. Or use one tab

Both solutions are not working at the moment and I do not know why. Not only that I cannot install any new extensions onto firefox. I dont want to reinstall firefox, but I may have to.

Is anyone else running into the same issues?

Please let me know.

Kind regards.

Asked by hillbilly246 2 years ago

Last reply by cor-el 1 year ago

  • Archived

I have synced my gmail account with firefox, but the bookmark is not syncing up.

I have been a firefox user for at-least 5+ years and now today i have formatted my pc and logged into to Firefox with my gmail id. Currently my bookmarks are not being sy… (read more)

I have been a firefox user for at-least 5+ years and now today i have formatted my pc and logged into to Firefox with my gmail id. Currently my bookmarks are not being synced. Please Help

Asked by Sasikumar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing Month

I recently (19th of May) had to reinstall Linux. I thought I had everything backed up, but apparently I forgot to backup my Firefox profile. I'd lost a few years of book… (read more)

I recently (19th of May) had to reinstall Linux. I thought I had everything backed up, but apparently I forgot to backup my Firefox profile.

I'd lost a few years of bookmarks and my current session, but c'est la vie, back up better next time. I *did* have Firefox Sync, but after checking the support forums saying Sync is not a backup tool, I'd lost hope.

I *did* have an older device, so I booted that up to get up to about 18 months ago. But when I did so, I was able to get history and bookmarks up to the 14th of April (this year), despite not booting that device since long before then.

I'm not looking a gift horse in the mouth, but where did this come from, and could the other 4 weeks be hiding there?

Asked by adam_nawal 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Garbled mess

Hello, I honestly don't know why my computer is doing this. I constantly have to adjust m y zoom in order to prevent the garbled mess that is sometimes green and missing… (read more)

Hello,

I honestly don't know why my computer is doing this. I constantly have to adjust m y zoom in order to prevent the garbled mess that is sometimes green and missing characters.

Is this problem on your end or mine.

Asked by correlliangal 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Warning: Potential Security Risk Ahead"

When I access BambergerTrivia.com, my web site on Weebly, i get the warning "Warning: Potential Security Risk Ahead" that is not true. How do i get rid of it? Dave Bamber… (read more)

When I access BambergerTrivia.com, my web site on Weebly, i get the warning "Warning: Potential Security Risk Ahead" that is not true. How do i get rid of it? Dave Bamberger

Asked by bambergerdr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

exporting bookmarks

This weird! when I export my current bookmarks to html to a thumb drive, Firefox exports and old list, not the current list! I can add a bookmark, export the list, the … (read more)

This weird! when I export my current bookmarks to html to a thumb drive, Firefox exports and old list, not the current list! I can add a bookmark, export the list, the new bookmark shows, but the list is not the current bookmarks. this new list contains bookmarks that I had deleted, and are not in my current bookmarks!

Asked by beachheadquarters 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Export Synced Tabs Without Bookmarks

My current phone is about two years old and I've decided I ought to back up the history of useful links I've viewed in Firefox on that device. Unfortunately the way i've… (read more)

My current phone is about two years old and I've decided I ought to back up the history of useful links I've viewed in Firefox on that device.

Unfortunately the way i've kept track of stuff on my phone is by just never closing any useful tabs. (And of course because i don't always remember to close things when I'm done with them there are a lot of non-useful tabs mixed in as well.)

I have successfully created a Firefox account, signed in on both my phone and PC, and synced the two. The list of tabs shows up in the Synced Tabs sidebar in Firefox on PC.

However I'd like to save the pages to a more persistent format, presumably some kind of html list. The "normal" way to do this would be to open them in the PC browser, bookmark them all, and export the bookmarks.

However if i try so select "Open All in Tabs" i get this warning:

"You are about to open 1492 tabs. This might slow down Firefox while the pages are loading. Are you sure you want to continue?"

I fear for the life of my computer if i try to open 1.5 thousand tabs all at the same time. Is there some way to export the list of synced tabs without opening them all first?

A several year old page i found mentioned an "about:sync" page with a "Record Editor", but that doesn't seem to exist anymore. (https://stackoverflow.com/questions/50829318/export-synced-tabs-in-firefox)

If there's no way to export the Synced Tabs list in the UI, is the list saved somewhere in the profile folder in readable format?

Thanks!

Asked by daetrinnn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox suddenly desynced and cant login to fix it.

After restarting my PC, out of the blue Firefox had signed me out, removed my bookmarks and history, etc. Luckily i have all this backed up onto my account and can see al… (read more)

After restarting my PC, out of the blue Firefox had signed me out, removed my bookmarks and history, etc. Luckily i have all this backed up onto my account and can see all the bookmarks and the like through Android Firefox, however whenever i sign in on my desktop to resync everything up it doesnt work and keeps requesting i sign in, which upon clicking just takes me to my signed in account. Ive restarted Firefox, Restarted my PC, cleared cache and cookies and even reinstalled firefox but the issue seems to persist.

Asked by Panorin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't change Firefox Account password

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing… (read more)

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Asked by alex190 2 years ago

Last reply by denholm.hsun 1 year ago

  • Archived

farmville 2 will not load after the last firefox version update

after the last firefox update to version 88 my game on facebook, farmville 2 will not load. It appears to start loading then halfway through it freezes (refreshing does n… (read more)

after the last firefox update to version 88 my game on facebook, farmville 2 will not load. It appears to start loading then halfway through it freezes (refreshing does not help ) The site has always worked for me until this last update about a week ago. So I even tried going to use the prior version of firefox and this did not help either. What do I need to do to fix this problem?

Asked by cshewitt 1 year ago

Last reply by Terry 1 year ago

  • Archived

Redirect virus (uselnk)...

So... I was on y2mate, wanted to download a video, then uselnk happenned: it redirected me to the page, Firefox froze for about 10 seconds then, everything became normal… (read more)

So...

I was on y2mate, wanted to download a video, then uselnk happenned: it redirected me to the page, Firefox froze for about 10 seconds then, everything became normal again... except that the y2mate and redirected pages closed themselves. Even if, for the moment, everything seems to be normal, I already launched a scan with my antivirus (paid one), for me, it is a bit strange. Even if Firefox froze sometimes (probably because of my computer), this time, it was suspect, just the time to download something. I searched up what are these redirected and it appears that's a virus/adware or something like that.

Anyway, could someone tell me what should I do? I know that I should check out the extensions, but I have already done that, and nothing suspicious, only extensions that I have installed before.

Ps: sorry for the possible orthographical/syntax mistakes, english is not my native language.

Asked by janbarno 1 year ago

Last reply by FredMcD 1 year ago