Firefox Support Forum

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Secure Connection Failed

An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Mozilla's issue, as the Chrome is working perfect.

Certificate Dropa Sep 20, 2023, 8:55:35 AM

You don't indicate what or where this certificate is coming from for any forum user to know what is happening or why it's not being recognized by the browser.

When I look at my history for a period other than "Today", it starts off with entries more recent than what I want. For example, if I click on "Older than 6 months" it starts off with hundreds of entries that are URLs I went to DURING the last 6 months -- but only a small minority of them in fact. Why does it do this? Is it just a bug?

Also, I notice that in the menu "Organize" there are things like "Cut", "Copy", and "Paste". What are they for? And what does "Restore" do in the menu "Import and Backup"?

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Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me the password is incorrect. I am using MacOS Ventura 13.5.2 & Firefox 117.0.1 (64-bit).

When clicking a web link from the "Finder" (and Firefox is inactive/closed) a blank google search page opens. If Firefox is already open the desired link will open

See pix. I have my PC set to NOT auto update, yet it still does. Every time you guys post an update (which is super frequent) it locks up my PC for an hour or more! I have to restart it several times before it reconnects to the internet.

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How can I stop this from occurring?

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NEED MULTIPLE ASSISTANCE. BACKGROUND My PC crashed due to not leaving enough memory, by mistake while trying to reformat my external hardrive which a friend neglected to explain or some other factor

I put a SSD hardrive within the PC along with RAM upgrade originally, successfully installing WIndows on the new drive with no issues running windows. However, the SSD is only large enough to run windows and a few other core programs, therefore all other memory mostly must run on the exrernal drive.

Despite the the format, can the external drive be used in a windows format instead of explorer. That was my friends indication. This exrenal drive has been used soley with windows explorer to navigate (I don not know if this is typical as the only navigation means? just wondering if thats normal...your programers. MAIN ISSUE

I use mozilla firefox and have using Mozilla VPN fairly constintantly for some time. I also use Relay for months aslo (I bielive has small charge now being offred to combine the two?)

I may also be paying for another program via Mozilla/firefox but it simply could have been included. STICKING POINT

As a long time user of these companies, I just want to make sure I am not be charged for both MOZILLA VPN as well as RELAY, seperatly or any other programs on my account charged at what is now a discounted. As a subscriber of both programs I seek only my already existing programs are bundled as advertised....please. Thank you, Kevin Smith

(Also I wanted to make you aware i was recently a victum of scamming and net stalking by an old associate who goes by on FACEBOOK as TINA GRACE or FREEBORN roughly 45 female. I do have an open investigation with her and a codefendent with organizations that handle cyber crimes. As some of my emails have been compromised, since changed, please share any unusual activities especially any new financial purposes listed beyond what I want to be able to use again after paying several months without access. VPN in Particular.

TINA HAS BEEN REPORTED TO THE FBI and a file established. Please keep us safe from scammers. P.S. IDK tghe difference for sure betrween email hacking, my own changes, and how to simply pay for my programmes wether thru fault of my own or misunderstand.

Happy year sorry for all the info and request. pl z use [removed email from public] as backup email, I am not sure if my last change is still accutae it should be. been offline for a couple months.

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View bookmarks with one click (i.e. from a top level interface control)

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The interface has top level controls for a promotional "feature" called "Pocket"; the extensions menu of all things; "toggle reader view" (which inexplicably opens some kind of FAQ page and which has forced me to retype this question by opening something else in the window instead of merely changing the display of the current window), and "list all tabs"—basically a bunch of features that I imagine very very very few people ever use. But no button for bookmarks? What am I missing?

When I start FF I get a Windows popup requiring an admin username and pw to run Firefox Updater. I'm in a corporate environment and users don't have admin rights (which is standard for any company doing reasonable security). I checked the properties on firefox.exe and updater.exe and neither requires admin or is set to run in compatibility mode. Chrome and Edge update without an admin requirement.

The videos on YouTube work, but when I go to other pages I get this message, I already tried removing all the add-ons, the hardware acceleration, even doing a 0 installation and it still gives me the problem, and also in others devices with fedora, I get the same error.