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Norton Password Manager (extension) seems to be problematic with a long running script. How do I stop this?

I frequently get a pop-up indicating that Norton Password Manager has along running script and my webpage is very slow as a result. I have removed it and re-added it. Wha… (read more)

I frequently get a pop-up indicating that Norton Password Manager has along running script and my webpage is very slow as a result. I have removed it and re-added it. What else can I do to stop the long-running script? This only happens when I use Norton 360. Is there some kind of conflict between the two?

Asked by CJ 43 minutes ago

Firefox suddenly will not start

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent … (read more)

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

Asked by micjdig2 3 days ago

Last reply by micjdig2 4 hours ago

Firefox will not load Zynga.com Farmville 2 on W10

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to … (read more)

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to go page by page and make sure the two laptops have identical settings and they do as best as I can find. By any chance does anyone have any suggestions I can try. I have done all the suggestions From Zynga..cleared cache, deleted web content, rebooted, reinstsalled their Launcher+ program so you dont need Flash and flash is disabled, I did virus and Malwarebytes scans, even did a sfc/ scannnow, I changed the Firefox settings to allow pop ups and set to privacy to standard. It starts to load but the page stops and locks up and I am left with a white window on the left where the farm should load ...the laptop to a point sometimes I have to reboot to close the window. It used to work just fine. I know my way around a bit but not an expert..just cant play on one of the laptops..frustrating. It started about a week ago. All other programs seem to work ok. Appreciate any help..Thank you.

Asked by oldbob2 2 days ago

Last reply by oldbob2 2 days ago

Autoplay Disabled but Some Videos Still Autoplay

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autopla… (read more)

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autoplay. Under "Default for all Websites", it is set to Block Audio and Video.) How is it that some websites are able to get around this? Is there a way to defeat them?

Asked by Rob 22 hours ago

Last reply by Rob 7 hours ago

Keyboard shortcuts customisation

There are many third-party add-ons to customize keyboard shortcuts, but nothing official... Would it be possible to have the 'built-in' option to edit them? … (read more)

There are many third-party add-ons to customize keyboard shortcuts, but nothing official...

Would it be possible to have the 'built-in' option to edit them?

Asked by Number42 6 hours ago

passwords and bookmarks lost

Hi, I've just update Firefox, I found "old firefox datas" as a file. but passwords and bookmarks are lost. I've tried to find If the previous profile was registered, but … (read more)

Hi, I've just update Firefox, I found "old firefox datas" as a file. but passwords and bookmarks are lost. I've tried to find If the previous profile was registered, but there is none. Can you help? Thanks

Asked by seslami 7 hours ago

Hyperlinks in some, but not all, email messages will not open.

FYI, running Windows 7 and Microsoft Office (including Outlook) 2007. (Yes, I know I should upgrade, but some of the other programs I use will not work on Windows 8 or 10… (read more)

FYI, running Windows 7 and Microsoft Office (including Outlook) 2007. (Yes, I know I should upgrade, but some of the other programs I use will not work on Windows 8 or 10, and I don't want to spend a couple thousand dollars to get newer versions.) With that in mind, every now and then I get an email message in Outlook with a hyperlink that I cannot open. This does not happen on all messages, just some of them. I can put the cursor over the item, and the hyperlink address shows up, but I cannot open it, select it, copy it, or anything else. Sometimes I can tell the message to "open in browser" (which unfortunately opens it in IE), but then I can click on the item, and either (1) tell it to open in a new tab in IE, or (2) select "Properties", copy the address in the Properties window, and then paste the address into Firefox. (A lot of effort just to open a hyperlink, yes?) Any suggestions? Thanks.

Asked by Chuck 9 hours ago

Last reply by Chuck 7 hours ago

Firefox fails to show any pages, including options.

Since this morning, Firefox fails to show any pages, this includes options. Both Chrome and IE render sites without issue. I have attempted the following: 1) Reboot 2) re… (read more)

Since this morning, Firefox fails to show any pages, this includes options.

Both Chrome and IE render sites without issue.

I have attempted the following: 1) Reboot 2) refresh Firefox 3) remove and install - Without removing any profiles 4) remove firefox, delete profiles, and install

Nothing has worked.

Asked by amwoodwork 2 days ago

Last reply by amwoodwork 7 hours ago

I lost the old login password Credentials which I stored in Mozilla

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and… (read more)

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Asked by MUBASHIR HAMEED KHAN 2 days ago

Last reply by MUBASHIR HAMEED KHAN 8 hours ago

uninstall flash player plugin

I recently uninstalled Flash Player from my operating system using the FP uninstall tool-it is gone from the OS system, however, the plugin still remains in the extension… (read more)

I recently uninstalled Flash Player from my operating system using the FP uninstall tool-it is gone from the OS system, however, the plugin still remains in the extension screen. I enabled "never activate". How do I completely remove the FP extension? Thanks

Asked by arejfour 9 hours ago

Last reply by arejfour 9 hours ago

Bookmarks Toolbar option for opening on "Only on new tab" NOT working

There is a new option to display the Bookmarks toolbar only on new tabs. When I enable this (Right click toolbar -> Bookmarks Toolbar -> Only on new tab), the bookm… (read more)

There is a new option to display the Bookmarks toolbar only on new tabs. When I enable this (Right click toolbar -> Bookmarks Toolbar -> Only on new tab), the bookmarks toolbar does not display at all. It only displays when I select Always, which was regular default behavior for enabling the bookmarks toolbar. I am on the latest version of Firefox, version 84.0.2, on the Windows 10 platform.

I shared my troubleshooting data in the option below, but I do not know if this contains information on my setup with the extensions I use. Please let me know if there is a way to show this.

Asked by Sabir 9 hours ago

Last reply by Sabir 9 hours ago

YouTube playback speed issue (audio)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it caus… (read more)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it causes to sound a bit distorted and warbled.

I noticed it on this video: https://youtu.be/IubSudelVmw?t=429 at the tagged time, and also on a channel called The 8-bit Guy on his intro theme. https://youtu.be/d3NIe1jTZMc

Again, this is all at 1.25x speed (or faster), and this only seems to happen in firefox. I made sure to check and see if it was my speakers, which it isn't because I can also hear the distortion through headphones.

I'm not sure there's much to be done to correct the issue, but I thought I'd post about this in hopes it might get checked in a future update.

Asked by daveyb1337 2 days ago

Last reply by daveyb1337 10 hours ago

Now that I have removed adobe flash player, videos will no longer play. What can I do...?

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with. I am running W7 on this laptop (I do not know more than… (read more)

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with.

I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.

I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely.

Am I missing something, is this open html5 crap supposed to just take over and everything will be okay.

Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues.

Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work.

What do I need to do in order to be able to watch/play videos online.

Any help would be very, very much appreciated.

Thanks in advance.

Asked by SHempsey 1 week ago

Last reply by SHempsey 9 hours ago

Auto Updates clear my search engines and recently closed tabs/windows

Every once in a while the Firefox browser will close down (I'm assuming for an autoupdate) when it does it clears my chosen search engine as well as the information of re… (read more)

Every once in a while the Firefox browser will close down (I'm assuming for an autoupdate) when it does it clears my chosen search engine as well as the information of recently closed tabs and windows. This means that when it restarts I have to search through my history for the sites and pages that I had open before it closed down. Why is this happening? and is there a way I can stop it?

Asked by deadpoolfan5 9 hours ago

How to remove surveys starting up with Firefox.

We all have done it, said ok to taking a survey, right? Well this is bull. No site survey should be able to in bed itself in a startup session, ever. So, how do we go … (read more)

We all have done it, said ok to taking a survey, right? Well this is bull. No site survey should be able to in bed itself in a startup session, ever. So, how do we go in and remove just that one site who has taken control of my startup. Closing it should be the end of it but no. These are not adware, reset is not the answer, too much work to do a reset. We should have a list of sites that are in the session restore so we can remove some misbehaving ones.

Asked by Simson FireFox 1 day ago

Last reply by Simson FireFox 9 hours ago

Two win 7 hard drives on my computer,. can I move my 64 bit firefox Mozilla folder to my 32 bit hard drive firefox so I have all my passwords and bookmarks and other important things

I have no trouble switching the Mozilla folder to make things simple for my 64 bit win 7 install works like a charm. I also have a 32 bit win 7 on another drive that I … (read more)

I have no trouble switching the Mozilla folder to make things simple for my 64 bit win 7 install works like a charm. I also have a 32 bit win 7 on another drive that I would like to update with all my latest bookmarks and passwords. I would just save the Mozilla folder of that 32 bit drive and slide my 64 bit made Mozilla folder over to it. Would this work, I don't believe it could cause any harm if it don't work I can always just slide my 32 bit folder back in, I will have it saved of course just in case. I have in the past moved those other folders but this is different in that I cannot run both drives and systems at the same time,. I have them so I can chose my boot choice either in bios or using the F11 key to chose which would boot first. I haven't used the 32 bit for two years but I have a lot of tools I need to go back to and use for image work. I can select the Mozilla folders easily from either system and do the replacement so it isn't hard. I would rather like some input before I do this. Of course I am talking about my profile information but moving the entire Mozilla folder from one to the other, that is a working fix for making it easy on a new firefox install without any bookmarks or other information. Thanks

Asked by materene 9 hours ago