Firefox Support Forum

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again. At the moment you have to close out of Firefox to lock it down again.

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they problematic and creating a music library sync issue ,?

So I have my FireFox settings set to always be in private browsing mode and it hasn't caused me any issues with anything but Netflix. I've tried every solution that Netflix recommends for this error code, I tried changing the IndexedDB permissions in private browsing, I tried disabling DuckDuckGo and TotalAdBlocker extensions but so far the only thing I've found that fixes the problem is to open a non-private browsing window. Is there any way to get Netflix to work in a private browsing window so that my history won't be tracked??

I've attached a screenshot of the Netflix error screen if that helps.

Firefox has just started crashing on startup every time I try to open it out of the blue with no changes to anything in the browser. I've tried opening in troubleshooting mode, still crashes instantly. I've refreshed, revo uninstalled and cleaned everything firefox related off my system and reinstalled but still have the exact same issue with a fresh install.

I managed to get the crash log from the backed up folders when it reinstalled. Any suggestions?

crash.main.3

1670088662

fbd2ad10-c248-431b-b993-7088ce929a8d

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I use Firefox at work and we connect to different program and adresses. We have a Cisco windows that i only need to se the anwer button and system status, this window is small and is in the top left corner. I have a larger window with a support system. Every time i start Firefox it start with the wondowsize i closed last. I would like to save posistiopn and size of the window to some bookmarks, most of the time its ok to start in a default size or last size.

I hope you understand my question.

I cold get a picture if you need it.

Regards Peter

I have installed Firefox on my refurbished Mac mini by downloading a copy from you website onto a flash drive from my old Mac, then installed it from the flash drive onto the much newer machine. I then clicked on the "import from another browser" the window told me that there was not anything to import. I then copied the bookmarks from my old machine onto the flash drive and put them in the new browser. I guess that because there was nothing to import at first, that "import" feature is still looking to be satisfied and that is why it is still stuck in my Toolbar. See image below.

I have not tried to "Fake it out" not sure how I could do that at this time.

Thanks Hal

PS. I like the old version 3.6.4 it seems to have a less busy "header" than this one, and I could remove all 3 Toolbars if I need the space on the window. I guess I will just have to get over it. :-)

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

I'd like to use different themes for regular Firefox and Private Browsing mode on the same device. It seems like an easy way to keep track of where you are and what you're doing, but I haven't been able to make it work. Is that possible?

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from usps and that did not work, and neither did turning off ad block plus. im at a loss here.

Good evening. I'm seeking some help with an issue I'm having with Firefox.

As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then crashes after another 20 seconds and asks me to submit a report.

I believe this may have to do with the amount of tabs I had open when last using the browser. This morning I opened it up with about 7.8k tabs, and then closed it after adding another hundred. After trying to open the browser again, that's when the issues started. Until that point, the browser had been responsive and stable.

I've tried doing fresh installs of the browser and inserting the old data from the old profile, restoring to yesterday, and even trying without internet connection.

I have a Ryzen 5600X and 32GB of RAM, so I do not believe system resources are an issue.

Attached are some images. If any help could be provided, that'd be much appreciated.

I have been using Firefox for my Yahoo email for several years. Yesterday afternoon, it stopped working correctly. Only the most recent 10 or so emails are shown in each folder and the rest are greyed out. It no longer allows me to select mail settings and I cannot send emails. My email was still fully functional using Chrome, so I'm not sure the problem involves any changes in the Yahoo site. Has anyone else experienced this, and if so, is there a fix?

the ability to see only dupes. the ability to change the headline of of a password entry as not all site are saved the way one may remember them. organize this "forum" so one can post easier in a proper sub-topic.

Recently, I received a solicitation from MOZILLA to contribute with a donation. I willingly did so, since I use FIREFOX & THUNDERBIRD almost exclusively on 3 PCs daily.

 At the end of the donation screens, there is an option to contact MOZILLA either by Twitter, e-mail, or other options.  Since I do not subscribe to any of these modern social media outlets, I clicked on the E-mail option, expecting that I would get a refreshed screen so I could enter comments, etc.

Instead, when the screen refreshed, this is what I got: https://give.thunderbird.net , which ultimately led to nowhere.

 You accepted my donation gleefully, yet you continue to cloak your organization in unavailability to your subscribers.  This is not a vary fair & equitable situation.

Thank you. robert herold e-mail addresses: 17mkombi@gmail.com

                              rhh.jr5387@gmail.com

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

1. Disabling or replacing the adblocker ?
2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

After moving to Firefox 91.9.1esr I found problem with System theme 1.2. The color of tab add button was changed, and the button is not visible with my Windows 7 classic windows system theme. So, I'm trying to find a way to port System theme 1.0 color scheme to newer firefox versions.

Creation of a simple theme with firefox color extension works. But it is unable to recreate the effects related to active and inactive window color changes. As, I had to use bitmap to get the OS blue color transition pattern.

It seems the system theme is stored in omni.ja file. Modification of the omni.ja seems to be not a practical solution. So, it would be a better way to create an addon theme with the same code as the System Theme 1.0.

The first question is, if it will be possible to create a theme with the same code as a system theme has. Will it be able to perform the same way?

The next question is: Where the source code of the system theme is? I was unable to find it in the Firefox source. It seems, it is not stored in any obvious location.

This has been mentioned numerous times and many posts archived without any simple answer or solution for the users from Mozilla - at least from what I could see trawling through the comments. Also many criticisms doing a general internet search. Please add an option/toggle to disable this list so for those users who do not want it can toggle it off. I haven't been paying attention but not sure when this list appeared in this format. I am just a basic user with minimal IT knowledge.

Hi! under accounts.firefox.com/settings the language displayed is Norwegian Nynorsk even though i have set Norwegian Bokmål as my prefered language in the Firefox browser settings. I couldn't find a separate language setting on the accounts.firefox.com/settings page so im guessing this a bug/oversight/mixup when the browser attempts to look up the preferred language set in the browser?

I've attached 2 pictures showing my Firefox prefered language setting and my accounts.firefox.com/settings page.

Norwegian has two official written standards Bokmål and Nynorsk.

https://en.wikipedia.org/wiki/Nynorsk https://en.wikipedia.org/wiki/Bokm%C3%A5l