Years long Amazon.com connection problem

Very frustrating with many websites especially Amazon hanging and freezing on Firefox, this happens in Windows 10 across multiple computers, this issue doesn't happen on … (read more)

Very frustrating with many websites especially Amazon hanging and freezing on Firefox, this happens in Windows 10 across multiple computers, this issue doesn't happen on Chrome or Safari. Ad blocking has been turned off, hardware acceleration disabled, and multiple times complete reinstalls have been performed of Windows 10. For instance on Amazon, these websites seem to hang when loading, either freezing the browser with no mouse input allowed or loading broken images:

unagi-na.amazon.com unagi.amazon.com m-media.amazon.com images-na.ssl-images.amazon.com fls-na.amazon.com

I've had to use Chrome on these multiple computers when ordering from Amazon, any insight would be appreciated.

Asked by chinon1919 3 days ago

Since the last up)date I can not play Gardens of Time on Facebook (only problem I get this message - Error code: SSL_ERROR_RX_RECORD_TOO_LONG

After the last update of Firefox I can no longer play my game Gardens of Time on Facebook. I get this message: Error code: SSL_ERROR_RX_RECORD_TOO_LONG How can I fix it… (read more)

After the last update of Firefox I can no longer play my game Gardens of Time on Facebook. I get this message: Error code: SSL_ERROR_RX_RECORD_TOO_LONG

How can I fix it?

Asked by Gail 2 days ago

Graphic issues with Windows 11

Why do graphic images (i.e. buttons, etc) not display correctly on my Windows 11 computer but the same site will show correctly on my Windows 10 computer using FF? Also, … (read more)

Why do graphic images (i.e. buttons, etc) not display correctly on my Windows 11 computer but the same site will show correctly on my Windows 10 computer using FF? Also, why on Windows 11 do the images not show up using FF but do when I use Chrome or Edge? Please advise - DKelly

Asked by Dkelly_448 2 days ago

CPU busy

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3 All 3 PCs are running BOINC, using the remaini… (read more)

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3

All 3 PCs are running BOINC, using the remaining CPU power up to 100%

On PC W10 + FF 131.0 and PC W11 + FF131.0.3 BOINC and FF share the processor time up to 100% On the PC W10 + FF 131.0.3 when FF is dispatched, no processor time is assigned to BOINC and CPU busy is no more 100%. This situation occurs frequently and can last several minutes.

Asked by jlbcs 6 days ago

Thanks for nothing, Community. Drag and drop fail is fixed.

All I got when trying to drag photos and URLs to my desktop was a red circle-slash. Turns out Firefox is the only browser that insists on UAC being turned on, apparently … (read more)

All I got when trying to drag photos and URLs to my desktop was a red circle-slash. Turns out Firefox is the only browser that insists on UAC being turned on, apparently a -no-deelevate problem — whatever that is. Despite three calls for help here, not a single person read my post. Of course, there's o Mozilla support.

A bigger revelation was that users are not allowed to uninstall Firefox. Requesting uninstall in Control Panel is not an option. Firefox only allows you to initiate a repair. Takes combing through every Mozilla and Firefox entry in App Data and RegEdit to get rid of this pest.

Enough. I've gone from Mozilla to Nozilla.

Asked by MIchael Linder 1 week ago

Firefox crashes

For about the last month, Firefox crashes regularly, with this message in a pop-up box: Firefox Crash Reporter Firefox had a problem and crashed. Unfortunately, the cras… (read more)

For about the last month, Firefox crashes regularly, with this message in a pop-up box:

Firefox Crash Reporter Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash. Details: missing field 'include_url' at line 3 column 1

Afterwards, I can re-launch Firefox and resume activities.

I'm running Windows 11 Version 23H2 for x64-based Systems

Asked by dbrownle 2 days ago

Pocket - Frequent messages that "something went wrong"

This afternoon, I was browsing and archiving many of my saves, and I frequently received the message that "Something went wrong retrieving your Saves". I have not had th… (read more)

This afternoon, I was browsing and archiving many of my saves, and I frequently received the message that "Something went wrong retrieving your Saves". I have not had this problem before. There's about 6800 articles in my Pocket presently. Am I reaching some kind of limit for maximum articles I can save?

I have already converted my account to login using Mozilla (summer 2023) and I've been using the firefox browser this afternoon.

Would appreciate any insight you could share. Thanks very much.

David

Asked by wxman007guard-enso 2 days ago

How can I suspend tabs I am not using?

I am using Firefox as my default browser in Windows 10 Enterprise. Since making it my default, the computer takes forever to start up and often gives me "not responding" … (read more)

I am using Firefox as my default browser in Windows 10 Enterprise. Since making it my default, the computer takes forever to start up and often gives me "not responding" messages when trying to open a documents search or other tasks. When I open the Task Manager to stop a stalled task, I noticed that Firefox is using over 3800 mb of memory, more than three times as much as any other browser, resulting in over 70% of my memory being taken up. I am assuming that Firefox is therefore not sleeping or suspending unused tabs. Is this so? If so, is there an add-on or tab manager that will suspend currently unused tabs? I've tried to use the suggested tab managers but found them impossible to figure out. Why don't these add-ons provide instructions on how to set them up?

Thanks for any help or advice you can offer.

Asked by Freyda Lynn 2 days ago

Camera missing from input device lists - including Mozilla "Troubleshooting information" page

I was live streaming last night, and the page started acting up, so I refreshed it, and my camera disappeared. I went to my stream settings, and there were no cameras av… (read more)

I was live streaming last night, and the page started acting up, so I refreshed it, and my camera disappeared.

I went to my stream settings, and there were no cameras available (I have 3 running and available always).

I went to my permissions page, and all permissions were enabled. After finding a troubleshooting page that showed me how to get to Firefox's "Troubleshooting information" to see all Input Devices, and there were no cameras. Screenshot attached. (Funny, because the "C920 Webcam microphone" was listed, but not the camera)

When I reboot/refresh Mozilla, I AM able to see and select a webcam, but only upon initial startup. If I refresh the page, or open a new streaming page, all cameras disappear again. This is not a long-term work-around, as refreshing FF clears my cookies/cache and I have to spend 30 minutes setting my stream pages up from scratch.

Any ideas what could cause this, and if there are any other troubleshooting steps worth trying?

Asked by vkmediallcnv 2 days ago

Weird Youtube artifacting when seeking or skipping forward/backward

Hello, I’ve been having this weird artifacting happen on YouTube when skipping ahead or backwards with the arrow keys, or when scrubbing/clicking on another point on the … (read more)

Hello, I’ve been having this weird artifacting happen on YouTube when skipping ahead or backwards with the arrow keys, or when scrubbing/clicking on another point on the time bar. It’s this garbled mess of the last screen that stays there until a new shot or enough of the current image changes. It is really annoying as I am someone who tends to skip around a lot in videos and I tend to have to replay parts because of this or just deal with this mess. It only happens on YouTube and only on Firefox for some reason. If anyone knows what could be causing this, I’d really appreciate it. I haven’t been able to find a similar issue online, maybe I am searching the wrong thing. Tried to get some screenshots of it with something that would really show it. This has been happening for a while. I use a Mac Studio with an M1 Max since it released in 2022. I've tried reinstalling Firefox as well and that did not fix it.

This happens on any video regardless of what quality settings it is at. I've tried adjusting hardware acceleration to no avail. I dont really know what else to try at this point.

Asked by gamerman8998 2 days ago

First Reddit, now X

I have used Firefox for years and been 100% satisfied. Then I discovered Reddit and my inability to "reply" to any of the thousand posts there. I also have seen ALL th… (read more)

I have used Firefox for years and been 100% satisfied. Then I discovered Reddit and my inability to "reply" to any of the thousand posts there. I also have seen ALL the fixes people have done to make that work - and the resulting 100% lack of success. More recently, I have discovered X, and was able to "do all the things" on that platform....until now. Now it won't even OPEN X!!!! WTH? It says it was a failure. No kidding. Then I heard that I should remove enhanced tracking. Did that. Still failure.

Why are we going backwards with this browser? I am stunned that it won't even open a major, major internet platform. What can I do?????

I guess it's back to Safari. Yes, I'm on a Mac. But that shouldn't matter because until this last update, at least X worked.

Asked by q84ypbsn4g 1 day ago

Cache

How can I stop websites creating/updating cache files when I'm not interacting with the web page? Firefox constantly has a cpu/disk usage. I keeps lots of pages open (al… (read more)

How can I stop websites creating/updating cache files when I'm not interacting with the web page? Firefox constantly has a cpu/disk usage.

I keeps lots of pages open (almost 100) but they are continually adding/updating cache in the background. More than 1gb of cache is created withing a couple of days.

Thanks

Asked by firefox1694 1 day ago

Firefox is getting sluggish with 3-4 open tabs after few minutes

For a month or so after last updates is getting impossible to work with firefox. It's is getting sluggish with 3-4 open tabs after few minutes, I can't do anything, have… (read more)

For a month or so after last updates is getting impossible to work with firefox. It's is getting sluggish with 3-4 open tabs after few minutes, I can't do anything, have to close all windows and open again. Even to text this for got ridiculous slow, I have only 5 addons enabled, I had 10 before but for testing disabled all others. now only have ublock origin, disconect, ad-block, blocktube, and facebook container. If I open youtube, facebook and a google searching page and start to use, after few minutes everything goes very very slow, if to type something. What's going on ? Also there's like 12 firefox tabs on task manager, taking a lot of processing and memory. Already scanned with antivirus, and it's clean. Intel i7-6700T 16gb ram, SSD, Radeon R7-M370 it's a HP AIO 27-p010xt-CTO. And is not because it's an old machine on my new laptop happens the same, and I went online and there's a lot of people saying the same.

Asked by CCS 1 day ago

I cannot click links from google search if they are an advertisement. Even an ad from Amazon from my search results.

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I d… (read more)

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I did a google search for scrapbook paper from a specific company. Google gives me a page of search results. In the top of the page are adverts from Amazon etc. One of them was one I clicked on for amazon. See screenshot 1. When I clicked on the one circled in red I got the second screenshot as a result. So then I clicked the exclamation mark next to http: on screenshot 2 which gave me this info in screenshot 3. I went back to the google search page and cannot open a one of those ads across the top. My husband has the same issue on his galaxy S7 tab and he hates not being able to compare prices by clicking those ads. I have on my desktop, as well as his tablet the browser privacy set to Standard. So what is causing this? I used to love firefox but these latest 3 or 4 updates have left it a hot mess. How do I fix this? It is not like this with other browsers. I have no issues with then at all. I have the same tablet as him, but it has not updated to the latest update and I am able to click those same links from it. I just ran the same search from my galaxy mobile using firefox 119.0.1 It works fine on the mobile version I am running (I know but this is why I won't update it!). Please tell me, help me figure out what is going on with this version of Firefox (version 132.0). Is it FF and google not playing well together or just a FF issue because as much as I like FF I am about to dump it for a browser that works. Just for GP, I only have Last Pass extension active. I have AdBlocker Ultimate but it is currently disabled as I thought it was the culprit and have not re-enabled it just yet. All those extensions listed in troubleshooting information I assume is things within the browser itself?? As I said I only have one extension active and only 2 installed. Please advise. Thank you.

Asked by Debb 1 day ago