Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (read more)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 4 days ago

Last reply by Jay 6 hours ago

Problem with Firefox reinstall

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried s… (read more)

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Asked by Barry Gold 1 week ago

Last reply by Barry Gold 5 days ago

SITE SECURITY MISNOMER

Suddenly, my "Web Mail" which I use constantly, now reports that it is NOT secure, and won't load. Accessing this site with the Microsoft Edge Browser, IT says that the … (read more)

Suddenly, my "Web Mail" which I use constantly, now reports that it is NOT secure, and won't load. Accessing this site with the Microsoft Edge Browser, IT says that the site is secure and loads fine. How do I fix this Problem? Seems like a Firefox problem.

Asked by HAM 6 days ago

Last reply by HAM 3 days ago

firefox crashing in troubleshoot mode and even after removing .mozilla

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied… (read more)

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied over my .mozilla folder since then FF has been crashing. so i opened it in troubleshoot mode and it still crashed. so i moved .mozilla over and let FF recreate it and its still crashing.

im not sure where to go from here.

here is the crash report. https://crash-stats.mozilla.org/report/index/dd1e4f07-c2e0-4372-be7f-e82820250128

Asked by keith stone 3 weeks ago

Last reply by keith stone 4 days ago

Can't download a .csv file since browser update

I upgraded to Firefox 135.0 the other day and tried it out on a site I have used several times a week for at least 10 years. A .csv file that I regularly download failed… (read more)

I upgraded to Firefox 135.0 the other day and tried it out on a site I have used several times a week for at least 10 years. A .csv file that I regularly download failed to do so. The system simply failed to respond, and nothing appeared in the download window. The site offers the option of downloading the same data in a .xls file, and that worked. (My previous, obsolete, Firefox gave me the option of where to download to, and remembered the choice between vists. Such is progress!)

Asked by shop79 3 days ago

Last reply by shop79 1 day ago

Disable Windows notifications coming from a specific extension

On Windows, any notification coming from any Firefox extension, appears to be coming from the Firefox app. It would be cool to add a feature under (Privacy and Security -… (read more)

On Windows, any notification coming from any Firefox extension, appears to be coming from the Firefox app. It would be cool to add a feature under (Privacy and Security --> Notification settings --> See attached image) that would allow to specify which extensions are allowed to send notifications and which are not.

Asked by Unknown 6 days ago

Last reply by Unknown 1 day ago

Firefox headings

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link… (read more)

I had to re-instal Firefox because I had problems with the latest update and now there is no fox icon top left hand corner and no file, etc., so I cannot send email link, print, etc. I would love for someone to assist me.

Asked by tuppence47 5 days ago

Last reply by tuppence47 2 days ago

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Asked by John Neiberger 1 week ago

Last reply by John Neiberger 4 days ago

Firefox 135 - New Tab Pinned Shortcuts are not centered?

Since the 135 update, the pinned shortcuts on the new tab are now not centered under the search bar. I've found a temporary fix in about:config (see below) but this makes… (read more)

Since the 135 update, the pinned shortcuts on the new tab are now not centered under the search bar. I've found a temporary fix in about:config (see below) but this makes the icons incredibly small. I would just like the pinned shortcuts to be centered now instead of left adjacent.


browser.newtabpage.activity-stream.newtabLayouts.variant-a browser.newtabpage.activity-stream.newtabLayouts.variant-b

Asked by Ian 1 week ago

Last reply by Ian 17 hours ago

In frame pdf doesn't display as it used to

Hi there. Something changed in my Firefox recently. I used to have all pdf options as Always Ask, which did not impact sites where the pdf is inside a frame inside the … (read more)

Hi there.

Something changed in my Firefox recently.

I used to have all pdf options as Always Ask, which did not impact sites where the pdf is inside a frame inside the webpage.

Changing to open in firefox fixed that issue, but now it opens all pdfs in browser, which I'd rather have the option to save or open in Sumatra as I used to.

Image attached for the 3 options I've mentioned

Basically I want the option to save / open in my preferred app while not disrupting the sites that have in frame pdfs.

Thanks!

Asked by Joey 6 days ago

Last reply by Joey 6 days ago

Changing the Firefox profile

I'm setting up Firefox on a new computer. I haven't done this for a while and the interface has changed, so I'm not sure how it works. I want to move my Firefox profile … (read more)

I'm setting up Firefox on a new computer. I haven't done this for a while and the interface has changed, so I'm not sure how it works.

I want to move my Firefox profile to a directory in the Documents library to simplify backup. Following the Mozilla instructions I found, I opened about:profiles and clicked the Create New Profile button. I deleted the contents of the directory that Create New Profile created and copied the contents of the default profile directory to it. The last step is to tell Firefox to use my new profile instead of its default.

But the about:profile page lists three profiles: default-release, default, and my new one. The first two have a Set as default profile button; the last does not. So it appears that I can tell Firefox to use the default-release profile or the default profile, but there's no way I can tell it to use my new profile. I can only Launch profile in new browser -- presumably something I'll have to do every time I run Firefox.

This makes no sense. How can I tell Firefox to use my new profile -- not to launch a new browser with it, but to use it, period? If I can't, why can't I? Every version of Firefox I've ever installed up to now allowed this.

Also, the default-release profile section of about:profiles has the note "This is the profile in use and it cannot be deleted." So it appears that Firefox uses the default-release profile instead of the default profile as its default profile. What is the default-release profile? Why isn't the default profile the default profile?

Asked by JHS 1 day ago

Last reply by JHS 40 minutes ago

Friefox 115.20.0esr WIN7 vs Ubuntu

OK seems mozilla will continue support for firefox 115.20.0esr on my WIN7 machine, but not my 115.20.0esr on my Ubuntu 24.04lts machine after next month - why? (128esr an… (read more)

OK seems mozilla will continue support for firefox 115.20.0esr on my WIN7 machine, but not my 115.20.0esr on my Ubuntu 24.04lts machine after next month - why? (128esr and 135 are both unstable on my laptop's Ubuntu 24.04.2lts for some reason - constantly crashes, freezes up req. cold boot, or just logs me out - pain in the... even after upgrading 2Gb RAM to 4Gb)

OK seems I can upgrade (don't know why they keep calling it 'update') my Ubunut 24.04lts machine's firefox 115.20.0esr to firefox 128.3.0esr, but not on my WIN7 machine -why?

i.e. why does firefox give preferential treatment to WIN7 for 115esr, and preferential treatment to LINUX for 128esr ... why not both OS's on both "esr's"

...makes me go: hmmmmmm ;-\

PDF viewing in Dext

While using Dext there is a visual of the uploaded pdf file. Now there is a notice that my Firefox settings need to be changed. Dext does not have instructions for Firefo… (read more)

While using Dext there is a visual of the uploaded pdf file. Now there is a notice that my Firefox settings need to be changed. Dext does not have instructions for Firefox and I have not yet located the spot in settings to adapt for this. Looking for directions.

Asked by TABS 5 days ago

Last reply by TABS 6 hours ago

Browser managed by Organization

I have a flag that says my Browser is managed by the Organization. I cant find any help on HOW to fix it, I only find pages telling me things that make no sense to me as… (read more)

I have a flag that says my Browser is managed by the Organization. I cant find any help on HOW to fix it, I only find pages telling me things that make no sense to me as a sole user. None of my other computer have this flag on the settings page.

How do I remove this or changes this setting, since it makes me feel like some outside agency has tried to control the browser

Asked by alini3581 1 week ago

Last reply by alini3581 5 days ago

Security breach warnings

I am getting repeated popups that say Issue or that a Zeus.202 Trojan is detected, or that there is a security problem. If I follow them they lead me to page where I'm a… (read more)

I am getting repeated popups that say Issue or that a Zeus.202 Trojan is detected, or that there is a security problem. If I follow them they lead me to page where I'm asked to renew a McAfee my subscription. I don't have a McAfee subscription but use Malwarebytes. I've run Malwarebytes and it finds no problems What do you suggest Thanks in advance David

Asked by david_s 3 days ago

Last reply by david_s 3 days ago

Printer pauses between each page.

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pa… (read more)

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pause before each page didn't happen before the upgrade. I now have to go into my printer queue and select each item in the queue to have it resume printing - one at a time. I'm on Windows 11 with an LG laptop.

Asked by duffy4444 4 hours ago

Last reply by duffy4444 3 hours ago