Firefox Community Forum

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Hi,

In the search bar (I’m not sure about its official name), my previous searches used to appear as suggestions before Google’s own suggestions. However, since I changed my default search engine from Google US to Google UK, it no longer seems to remember the searches I make. I’ve tried switching back to Google US, but that didn’t restore the behavior. Do you have any idea how to fix this?

For example, I previously searched for “things to see in Latvia”, which is why it appears as a suggestion in the screenshot. But if I now search for “things to see in Louvre Museum” and then try the same search again a few hours or days later, it isn’t saved and therefore doesn’t appear as a suggestion.

Thank you!

Greetings Ya'll,

I have to apologize if this is a double post, but I came back to the forum, & wanted to see if there were any responses, but i could only find my post listed under "My Profile"/"My Questions".

My original post was made Dec. 19-2025

=======================================

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all. Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed status.

I can reproduce my problems. I'm sure others can reproduce their problems. Nothing is done. NOT EVEN admitting there is a problem.

If I can't use YouTube on Firefox (I can't), then why am I using FF? It is one of the biggest sites on all of the internet. But FF apparently doesn't care if it doesn't work.

What. Is. Going. On?

(See the attached image... the big blank space is where the video should display)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

Firefox browser when on Foxnews will crash and causes PC to completely reboot? This has been happening on multiple PC's in my house and has been happening for months.

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!

I only have one profile, the default one , I clicked something ; Firefox closed and when I opened it again I had to create a profile again , and everything I had, bookmarks history, was lost . How can I recover it , or go back to the first default profile, why is it even possible to exit firefox in any way and not be able to go back where you were.

I seem to have lost all of my bookmarks & i have tried to Import and backup / restore in manage bookmarks tab but all i get is a message "unable to process the backup file" plus when i tried to bookmark a web page by clicking on the Star bookmark icon nothing happens now for some reason. Was there an update as this only just started around 2 days ago

Stupid mistakes were made - I reinstallted windows and when I opened firefox I realized, that I did not know my password and also was not sure about the mailadress. I finally found an account with my mailadress but reset the password - it said that all data in the account will be deleted if I do that.

I got the old files recovered, but everytime I copy paste the old key4, login and cert file... nothing changes withing the browser. If I copy the whole old profile folder and exchange it with the new one and then I open firefox it just says "profile could not be found" and then firefox closes.

Is there any chance of recovering my old saved passwords or did I screw up entirely ?