Firefox Support Forum

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

I'm really beginning to wonder why I use Firefox. For years I've felt violently abused (it's not an exaggeration in my head) by the UI team who lord over it in a totalitarian way instead of just giving us options to not be constantly humiliated every day we use it.

The address bar has become my worst enemy lately. I keep staving off "86ing" Firefox from my life by editing the CSS this and that, when it worked just fine for years, but it changes and every time for the worse. How can we effectively get Firefox to give us options? Why are options so bad? Why do we not deserve options? I want to know how we can apply pressure on the institution to make FF usable again.

Here are a few examples, the last is the worst of them:

1) I want to have an X button on tabs, I just want to be able to delete a tab? Why can't I have an option for this? (I have to use crazy CSS script. Normal people don't go to that length. I would not adopt FF out of the box today.)

2) Many complain about the address bar that freaks out whenever you touch it. I want an option to disable that. (Again I have a CSS script that makes it act like normal productivity software. That's insane. Why can't we have an option to make the address bar behave like a normal HTML form element? I just want an option.)

3) As of FF 86 I can no longer use the address bar to perform searches. I've added the Search bar to my UI so I can do searches, but the browser still defaults to the address bar, so I have to click over to the Search bar. And if I use the address bar by accident, it laughs at me and refuses to process my search. I just want to be able to search with an address bar. I remember years ago having to remove the search bar because it would no longer search, but the address bar would search. My radical solution was to amputate the search bar. Now I'm in the complete opposite situation where the search bar searches but the address bar doesn't search. Again, I just want an option to be able to apply searches with my browser.

I just want an option for FF to not be aggressively hostile to me. It's not so simple as to ignore it. Every time you interact with the UI it's its own humiliation. It's a constant reminder of impotence. And questioning why do I subject myself to the whims of these people who're pulling my tail like I'm some monkey.

What the hell is wrong with Mozilla? Is is it still Mozilla? Why can't add-on people effectively address these problems if Mozilla won't? Why dictate how everything is, and then make everything unusable? Why?

How can we make our voices heard? Why can't Mozilla just kill FF if its goal seems to be to do that by making it unusable? Why not just close shop? Because some one will carry it on because it's open source? It really seems like someone wants FF to be unpopular. How else can we understand that it doesn't just give options? No even options in its crazy about:config system? Why am I in this masochistic relationship with FF? What's in it for FF?

Basically, I want to reset my password to my Firefox account. I have lost access to the primary email, but I have access to both my secondary emails, and the 2FA device associated with the Firefox account. Is it possible for me to recover the account without losing my data?

Hello. I am logged into Firefox on two different computers, but one account. The problem is, the password for some reason is not synced. On one, only the old password works. On another, only the updated password works. Do you know why this is? I already logged out of all devices and logged back in and it still doesn't work.

Thanks

Hi,

I am confused about the two ways we control cookies. Firefox says its blocks trackers ( ie cookies), esp third party ones, which are the problematic ones. 

But when we surf, we see options to accept third party cookies. So far I always go ahead and select No. But could I be saving time by clicking yes; knowing Firefox blocks them anyway ? Shouldn't there be a way that Firefo sends information to the site I'm visiting automatically about my wish not to have third party trackers?

Thanks, Caroline

I'm unable to use multitouch gestures to go back and forward in browser like I used to do in edge and chrome browser. I hope you solve this problem. and the website is opening in new tab instead of same tab.

FF produced a yellow message under URL pane say something like FF has disabled extension... unfortunately I could not read the entire message in time. I doul Ublock 1.33.2 disabled.

What would cause FF, version 86 to disable an extension

Hi!

I change the settings regarding the colour of used links from the standard pink-ish to red and press ok. The colour doesn't change anyway - not even after restarting the computer. I have a brand new computer with the accompanied Windows 10 at the moment.

Thanx for your help

Hello, I have a MacBook Pro(2015) , and I have noticed that Firefox flashes white when I open it after it is minimized.It does not happen all the time , and not with all sites. I have tried reinstalling Firefox , but the issue still continues , even fresh after reinstall.It happens no matter which theme I use (even default) , as the page itself flashes Can anyone please explain why this is happening , and a possible fix?

PS:Tried disabling hardware acceleration , it doesn't seem to help

Thanks in advance

For a long time now (at least a few months), intermittently and while browsing Google Analytics, I need to refresh every other screen because the tables on the bottom of the screen sometimes do not scroll down. Refreshing via F5 fixes this, but needs to be reinforced when the table is tweaked. It might go away if the table is completely changed by navigating to another report with another URL.

When this error happens, it feels like as soon as the page is loaded, the viewport flickers, and a second scroll bar pops up. This causes the long tables on the lower half of the screen to remain unscrollable, even though fully loaded and present.

As a curiosity, the "Take a Screenshot" option can scroll down the page (while saving a an entire page, or via the selection tool). Nohuman input can replicate this. I have tested Tab, arrows, Page Up/Down buttons, manually scrolling from either scroll bar or the mouse wheel from anywhere on the screen, search, etc.

Hi, since yesterday I cannot start Firefox anymore in Ubuntu. Crash reporter keeps popping up. Even reinstallation does not solve the issue.

The cash report says:

AdapterDeviceID: 0x1287 AdapterDriverVendor: mesa/nouveau AdapterDriverVersion: 20.2.6.0 AdapterVendorID: 0x10de AvailablePageFile: 2691457024 AvailablePhysicalMemory: 233283584 AvailableSwapMemory: 2129915904 AvailableVirtualMemory: 13711298560 BuildID: 20210222142601 CrashTime: 1614583514 DesktopEnvironment: mate EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614539212 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 20.04.2 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 586 StartupCrash: 1 StartupTime: 1614583513 TelemetrySessionId: 64963928-2ef8-48ae-9209-664ebce7871c ThreadIdNameMapping: 12959:"IPC I/O Parent",12960:"Timer",12961:"Netlink Monitor",12962:"Socket Thread",12963:"Permission",12967:"JS Helper",12970:"JS Helper",12969:"JS Helper",12968:"JS Helper",12971:"JS Helper",12966:"JS Watchdog",12972:"JS Helper",12973:"JS Helper",12974:"JS Helper",12976:"Cache2 I/O",12977:"Cookie",12978:"StreamTrans #1",12979:"DOM Worker",12980:"IPDL Background",12982:"StreamTrans #2",12985:"StreamTrans #3",12986:"QuotaManager IO",12987:"IndexedDB #1",12989:"Worker Launcher",12990:"SoftwareVsyncThread",12991:"Compositor", Throttleable: 1 TotalPageFile: 18209583104 TotalPhysicalMemory: 16062103552 UptimeTS: .50700843 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

I type in google into the address bar. Then press Ctrl+Enter to give it the ".com" at the end. The address bar changes to "google.com", but then redirects me to "excite.com".

But if I type in "google.com", it goes to "google.com".

"google" is the only scenario it happens to me. Why is it resolving like that?!

After an Update from Mozilla, I restarted my computer. When I opened my e-mail, EVERY folder, Sub-Folder, Contacts and all emails before 2/15/2021 were gone. I tried a restore. I was told there was nothing to restore. Any help would be appreciated.

A recent Firefox update resulted in failure to bring up the Windows Live Mail New Mail Window when the Mail Icon is clicked in Windows 7. I looked in Options and see that WLM is the preferred mail app. How can this be fixed ?

Dan

On windows 7, since ff v85.x when opening a second, third, etc FF window, each time main window refreshes, focus changes from current child window to main window. It's very annoying, because news are updated every 5 minutes: (Page: www.lanacion.com.ar )

Hi, realise this is not probably a Firefox issue,but would appreciate any advice. Of late when i select "Copy" a photo sent to me via email ,it only copies as a thumbnail not the actual photo, it used to to copy ok but not now for some reason. My workaround is to select "Copy image as" which then opens up a droplist from MyPC,give it a name and it copies ok,but its a bit long winded .

Hi, FF Community,

It seems that almost every time I change to another screen, I get the "FF is not your current browser, would you like to make FF your ...."

I suspect that Microsoft Edge s the culprit, but but what ever I try to remove Edge from my computer, nothing works.

Does anyone have a fix for this maddening problem?

Please note, that I am not a computer whiz, so esoteric terminology leaves me scratching my head with a hind foot.

I have triple checked my computer for a virus, and it is clean.

Thank you, Nick M.

Today I tried to update Firefox through the Help/About Firefox dialog. The update from 85 to 86 appeared to go fine. I got the Click to Restart Firefox and complete Update button, and the application restarted when I clicked the button. However, opening the Help/About Firefox dialog again displays the message "Firefox is being updated by another instance". It is not, so it appears that this update has not completed correctly, and, in this state, I suspect that further updates won't work either. Has anyone else seen this issue?