Showing questions tagged:

VPN option is not showing in my browser

When i updated my browser today it showed me a page which said that VPN can be used by clicking on the VPN button in toolbar so i tried to do it but it is not showing in … (read more)

When i updated my browser today it showed me a page which said that VPN can be used by clicking on the VPN button in toolbar so i tried to do it but it is not showing in my browser and also it is showing nothing related to VPN in settings.

Solved 1

Help with THEME after changes in FF 150.0

Hello After update to FF 150.0 I have an issue I can't solve myself. My old theme that I was using for many, many years changed colours, because now frame colour correspo… (read more)

Hello

After update to FF 150.0 I have an issue I can't solve myself. My old theme that I was using for many, many years changed colours, because now frame colour corresponds to whatever FF uses dark theme or light theme for some panels like bookmarks, bookmarks editor e.t.c ( I assume it). So if frame is dark all other elements switch to dark mode. I`m looking for a way to change it back to how it was before FF 150.0, meaning if frame is dark I want all rest element of FF to become light themed. For instance: in manifest.json if "frame": "rgb(31, 34, 60)", everything else turn dark if "frame": "rgb(131, 134, 160)", everything else turns light Default themes won't work for me ( v.bad eyesight ) Is there any entry I can add to manifest.json to get what I want? I mean: if "frame": "rgb(31, 34, 60)", I need everything to use LIGHT themed colours.

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when i try to add secondary email to my firefox account, i receive the answer: the email account already exists?

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont cle… (read more)

Account --> Manage account --> add --> secondary email --> (i put the code) and then firefox returns: account already exists. this is not true.server dont clean the cache? i dont now.

Solved 1 6

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (read more)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Solved 1 1 8

PiP/Picture-In-Picture Freezes the Whole Browser

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a … (read more)

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

Solved 2 121

Cannot find or turn on Firefox VPN.

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the… (read more)

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Solved 1 1 25

vpn icon not visible

Hello, This morning after opening firefox, I got a window "what's new in firefox", with this written: Free VPN Extra privacy. No extra cost... I clicked on turn it on, b… (read more)

Hello, This morning after opening firefox, I got a window "what's new in firefox", with this written: Free VPN Extra privacy. No extra cost... I clicked on turn it on, but I cannot see the VPN setup prompt nor the vpn icon... Is it because it is not available in my country (Denmark)? Thanks. Patrice

Solved 3 14

After installing Firefox v. 150, address bar no longer auto-completes websites

This morning I installed Firefox version 150 on Windows 11. Since then, the address bar does not auto-complete for websites I have previously visited. It also doesn't sho… (read more)

This morning I installed Firefox version 150 on Windows 11. Since then, the address bar does not auto-complete for websites I have previously visited. It also doesn't show any history in the search bar, only the history for my phone (see screenshot). I have also included a screenshot of the address bar settings.

Solved 1 8

YouTube videos are too dim unless hovering over thumbnails

Videos in YouTube play at about 50% brightness in full screen and not full screen, unless hardware acceleration is turned off, my mouse is hovering over an auto play thum… (read more)

Videos in YouTube play at about 50% brightness in full screen and not full screen, unless hardware acceleration is turned off, my mouse is hovering over an auto play thumbnail, or when the video is not in full screen and I open the right click context menu on the video.

I have an AW3225QF HDR monitor and an RTX 5070ti

Solved 2 12

Cannot get started with Mozilla VPN

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, i… (read more)

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

Solved 4 37

No VPN-Button

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I … (read more)

I'm using Firefox 150, but I don't see a VPN button, not even in the extension drop-down menu. There's only a new button for my Firefox account (F). When I click it, I can only choose the paid VPN options.

Solved 13 2 68

Firefox profiles, old manager sees profiles, new one does not.

I imported my profiles from another machine to a new laptop. Now the profiles all work and I can launch into them using the shortcuts with -p "[name]" this now brings up … (read more)

I imported my profiles from another machine to a new laptop. Now the profiles all work and I can launch into them using the shortcuts with -p "[name]" this now brings up the old wizard rather than launching directly into the profile, and the new profile manager does not see them at all.

about:profiles sees them properly.

The profiles were imported by using about:profiles to make new black profiles, then copying in the data as from the support article: http://mzl.la/1xKrFsk

Many thanks in advance for the help.

Solved 2 21