Firefox Community Forum

I share my Sync account across 1 Android + 3 desktop devices (Win 10 or 11). So far no problems. A few days ago all the devices started dropping out of Sync.

I would say this all started with the Android device (v.153), which seems to have logged out of the account on its own. After reconnecting it, all the desktop devices went nuts...

1) desktop machines will need to reconnect to Mozilla account every time FF is launched 2) about:logins is always empty, even after logging back in and completing a sync routine 3) even when it states "Account disconnected" - "Sync is off", they will still receive tabs sent from the Android device; they can't send tabs as they won't see the other devices. Also, even while disconnected, they were able to add a new bookmark to the account. So, account is not actually fully disconnected... only some parts of Sync are.

Another symptom. Account's Connected Services list is clean and up to date (see images). Account recognizes new logins as already known hardware and avoids doubling them. But in Sync there's a mess of instances... all new attempts are seen as a new device. Many of these are of course dead links, as the latest login overwrites previous ones.

This happened while desktops were updating to v.154, but I wouldn't say it's related to that, as two of those machines also run a different Mozilla account on a second profile, and so far that account is not misbehaving.

The Android device also got disconnected a few more times, but now it seems more stable than its siblings, and the passwords are still accessible (as as you can see in the pics, it's not showing as a doubled Sync device).

I didn't try signing off all devices because I'm worried I won't be able to get back in... anyway, manually signing off a single one didn't change anything.

It seems to me this is a server-side issue. Is there a way to "refresh" the account without losing all data? Thank you

I cannot find any information about this. My other two devices that showed "Connecticut" were signed out when I changed my Password. Please respond.Am I supposed to know that Mozilla is in New Jersey? Who is in New Jersey?

the original error was posted 2015 I had the same quite some times no in 2025/2026

"My Firefox is opening in Administrator mode, which prompts me to agree to allow Firefox to make changes to my PC every time I open it up. I read that I needed to go to Properties and deselect all my compatibility settings but this doesn't work. Any suggestions would be greatly appreciated?"

Just had occasion to use the word Backpfeifengesicht. Out of curiosity, I highlighted, right-clicked, and chose "Translate to English". Hilarious result: "Baking pipe face".

(The correct answer is "punch-me face".)

Translate is often quite good, but I think it would be nice to be able to report the occasional mistake. So, as I asked in the subject linke: is there a central place to do this?

Thanks.

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Trying to read the news articles, find something interesting, only for it to be sub-walled or pay-walled.... Been reporting them for over a year, nothing seems to change. I'd imagine a simple script would be able to open these links one at a time and detect a pay/sub-wall immediately and 86 it from the line-up..... You'd think.... But I also think it's safe for us to assume the reason they don't bother fixing this consistent, widely-encountered issue, is because they acquire coinage for unique hits on those pages. It's disappointing AF, because we all know they could fix it with EASE. That is all.

Cannot reach extensions search from Firefox about:addons page. I keep getting the following when I search for any extension.

Error 503 Backend.max_conn reached Backend.max_conn reached Error 54113 Details: cache-bfi-krnt7300022-BFI 1787247272 698900040 Varnish cache server

Firefox lately seems to create problems every time it is updated. I am really leaning towards making MSEdge my default browser because I am tired of these problems cropping up at each major update. I spent several hours this morning making sure my bookmarks and my saved logins and passwords were up to date with what I have in Firefox plus making sure my privacy and security were at it's tightest and strongest there. Major updates for Firefox use to go smoothly and seamlessly but that is now questionable.

Respectfully

Hello, I wanted to ask about this new site permission.

I previously used the "set cookies" permission for specific sites to keep their data after closing Firefox (Dev Edition), but now we have this "keep site data when closing" permission, can I just rely on this new permission instead? I should probably test it, but I wanted to ask first :p

Was I using the "set cookies" permission incorrectly this whole time?!

Thanks, +-

When I open Firefox I get a large number of warnings. I have run three separate scans (Norton, Malwarebytes, Spybot S&D. I have then restarted my PC and these messages re-appear.

The essages state "Warning: Virus detected" "System Alert!" "Trojan Detected!

The messages try to lead me to watrixa.co.in to Scan & fix or remove the viruses. It will not let me close these warnings.

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. I've tried about:keyboard and it's not reset there. I tried all combinations: Clear, Reset, setting it to alt-d explicitly. None of those worked. But when I set it to alt-a, that worked--but then resetting back to alt-d again didn't work. That shortcut is muscle memory at this point, so it's quite distressing. Not sure what diagnostics might be available to help here, happy to try anything.

Full disclosure: Both machines are Windows 10 but since that's stable, I find it hard to believe that's related.

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

i clicke on Facebook i clicked on any website or app and it keeps satying before it loads that firefox is running why is it doing this so now i can not use firefox

i keep getting firefox is runing and have to close it all the time how do i stop it from saying that

says  firefox idss running  everytime i need t stop it please

How do I make "other bookmarks" show up on the bookmarks menu? (Not the toolbar, thanks).

Basically for me, the bookmarks toolbar is just too much valuable real estate in the window. I keep it turned off. Until a year or two ago I could access "other bookmarks" in the bookmarks menu -- in fact I still can at my wife's home computer. (Oddly, she keeps the bookmarks toolbar turned on, so if I needed to get to other bookmarks at home it wouldn't be much trouble anyway.) I've hunted around on the internet and found nothing but advice on how to use "other bookmarks" on the toolbar, which is what I'm trying to avoid. A helpful AI (hahahahaha) suggested that turning the "OB" off on the toolbar would leave me "still" able to access them on the menu, but that didn't change anything on the menu.

Thank you in advance!

Windows 10 Home, version 22H2, Firefox 148.0.2 (64 bit), old i5 cpu, 16GB RAM, mother's shoe size 8A, never been to a Phish concert but talked and talked and talked to Johnny and Jesse Clegg once after a midnight show.