Firefox Community Forum

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my [email removed]@optonline.net account to a gmail address and I don't get a response. I have a known and trusted person send me mail from there gmail process and do not receive it. I spend a lot of time with optonline help and the say there mail process is working fine. It was suggested that my browser could be the problem, so I am coming to you to correct the issue. I had sent this same request to you yesterday but can not find any it anywhere in your system. So I will try again. Richard Everett [email removed]@optonline.net [phone number removed]

'bold textI HAVE TRIED ALL THE SUGGESTIONS IN SETTINGS BUT THE SITE WON'T OPEN TABS ON THIS COMPUTER WITH WIN.11 MY WIN.10 LAPTOP IS FINE. CHROME LOADS IT FINE. I MATCHED THE SETTINGS FOR WIN 10 ON LAPTOP AND STILL NO GO.

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts?

I thought there might be some software I could download to spoof the Chase system into thinking Firefox was a later version,

Thanks and regards,

LS

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox, I checked Microsoft Edge, and Google Chrome, they both worked fine. I am running Windows 10, and the latest version of Firefox I have run a clean reinstall and still no dice.

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try again."