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  • Solved

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Asked by tom.lindeman 1 week ago

Answered by Denys 1 week ago

  • Locked

what the hell is this [expletive]

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] … (read more)

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

Asked by killer93551277 2 months ago

Last reply by Paul 2 months ago

  • Solved

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Asked by Mrsash 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

system blocked by intruder

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR … (read more)

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

Asked by jpdough37 3 months ago

Answered by Paul 3 months ago

  • Solved

Youtube broken since 141 update

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried dis… (read more)

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried disabling ublock and greasemonkey but it did not help. Refreshing page multiple times and using ctrl+f5 sometimes helps but issue returns often, every few videos/visits. Clearing cookies helps but only for few hours and then issue returns.

Is it related to WebGPU support that was supposed to be added in 141? Can I disable it somehow?

Asked by Piterk 3 months ago

Answered by Piterk 3 months ago

  • Solved

viewing tabs

Is it possible to view the contents of two tabs simultaneously? I have been in many situations where it would be very helpful to view two different web pages side-by-side… (read more)

Is it possible to view the contents of two tabs simultaneously? I have been in many situations where it would be very helpful to view two different web pages side-by-side to more easily make comparisons. Opening a new window and viewing them side-by-side is similar but being able to pick two tabs to view in one browser would be a lot faster and easier to control.

Asked by emathis01 4 months ago

Answered by emathis01 4 months ago

  • Solved

What with these HUGE cookie file sizes?

I took a look today and I had 237 MB in cookies! This was after clearing the cache of all files. I've only had this (new) machine a couple months. Short version: Sites … (read more)

I took a look today and I had 237 MB in cookies! This was after clearing the cache of all files. I've only had this (new) machine a couple months.

Short version: Sites have "cookies" from 200kb to as much as 34MB! For many of the sites over 3MB I have no account and have visited them only briefly.

To be clear, I don't care about the space being used. It's trivial. But what the heck is FFox storing and calling it "cookies"? Last I checked, a site was still limited to 4K size cookies and perhaps 50 per domain. So how are we getting to MB+ sized "cookies" per site? Again, the cache was cleared, so what's left aside from trivial cookie files of <4KB?

Desktop; Windows 11; Firefox 139.0.4 64 bit

Asked by MozzieBob 5 months ago

Answered by MozzieBob 4 months ago

  • Solved

How to show all bookmarks not just recent ones?

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all… (read more)

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all. How do you get that selection to show all of the bookmarks instead of recent?

Also I'm still getting a prompt underneath the address box to manage bookmarks and I can't get rid of it. How do I clear that out?

Asked by Jezza819 5 months ago

Answered by Denys 5 months ago

  • Solved

its about tabs in firefox window

i attached a pic when i put my curser on the firefox icon in my task bar.... i changed my device while ago... previous device show windows not the all tabs... can i fix i… (read more)

i attached a pic when i put my curser on the firefox icon in my task bar.... i changed my device while ago... previous device show windows not the all tabs... can i fix it... i searched everywhr in settings but i couldnt find any thing related to it....

Asked by Audarya Kumarasinghe 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Middle-click no longer opens new tab in the background.

Middle-clicking a link used to open the link in a new, background tab. This suddenly stopped over the long, Memorial Day weekend. I know I can just Shift-middle-click t… (read more)

Middle-clicking a link used to open the link in a new, background tab. This suddenly stopped over the long, Memorial Day weekend.

I know I can just Shift-middle-click to get this functionality, but if you're (Mozilla) changing the default* functionality, I would assume you provided a way to go back to the old style.

  • I may have changed a setting years ago to make middle-clicks open in the background, but if I did, it was so long ago that I don't recall. Regardless, did that option go away after some update?

I noticed this today. I updated both Windows and Firefox and tried again with the same result. This works as I intend (middle-click opens links in new, background tabs in Chrome). So, this isn't a mouse driver or hardware issue.

Asked by Jon Carmignani 5 months ago

Answered by Ed 5 months ago

  • Solved

Where is this URL "Suggestion" Coming From and How Do I Turn Them Off?

The topmost item shown in the URL bar and the entry just below above the words, Firefox Suggest is an irritant for me. Where is this coming from and how do I eliminate th… (read more)

The topmost item shown in the URL bar and the entry just below above the words, Firefox Suggest is an irritant for me. Where is this coming from and how do I eliminate this from the suggestions/autocomplete? I know it is NOT in my bookmarks and not in my browsing history.

Thanks for your help.

Asked by whitedavidp 5 months ago

Answered by Denys 5 months ago