How to REMOVE/DISMISS a "stucked" Amazon icon on the main search page

Please help to Dismiss the 'Stuck" Amazon icon on the main search page! I can't dismiss it ! Please see the yellow highlighted circle with an arrow pointing to the Amazon… (read more)

Please help to Dismiss the 'Stuck" Amazon icon on the main search page!

I can't dismiss it !

Please see the yellow highlighted circle with an arrow pointing to the Amazon icon.

Thanks!!

David

Solved 2 1

Bookmarks disappeared after new Firefox update

With the new Firefox updates I no longer see my bookmarks. I tried the FAQ's and suggestions but I don't understand them. I need my bookmarks back ASAP! Tried ctrl-shi… (read more)

With the new Firefox updates I no longer see my bookmarks. I tried the FAQ's and suggestions but I don't understand them. I need my bookmarks back ASAP! Tried ctrl-shift-B it did nothing.

Solved 1 1 50

Some web based games laggy since Firefox 148

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am… (read more)

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

Solved 13 1 60

Cannot log in to Google or Gmail using Firefox

Greetings, For the past three days (A/O 06/01/2026) I, (and others who have posted on various sites) cannot access a functioning log-in page for Google or Gmail via Firef… (read more)

Greetings,

For the past three days (A/O 06/01/2026) I, (and others who have posted on various sites) cannot access a functioning log-in page for Google or Gmail via Firefox. If I (and others) use an alternate browser e.g., Edge, the log-in page functions and displays as it should. However, when using Firefox, the page displays as the image I've included - no functional 'log-in' icon and no Username or Password box. Using 'Private Viewing' makes no difference. As other browsers work, I will assume this is a Firefox issue. As there is no way to submit trouble tickets, I'll leave this here in hopes that someone from Firefox will pursue the issue.

Thank you in advance for any information or resolution.

Solved 3 1 60

"Forward Delete" Key Does Not Work When Typing File Name in macOS Firefox "Save As" Window

Steps to reproduce: View a PDF within Firefox Select the 'Save' icon Click within the file name field, right next to "Save As" The "forward delete" key ('Delete' on … (read more)

Steps to reproduce:

  • View a PDF within Firefox
  • Select the 'Save' icon
  • Click within the file name field, right next to "Save As"
  • The "forward delete" key ('Delete' on a Windows keyboard) does not work. It used to work in previous versions of Firefox, but no longer works.
  • The "backwards delete" key ('Backspace' on a Windows keyboard) works without issue.

Firefox 155.0.1

Solved 1 1

Can't access eBay, suspect Firefox but not sure

Hi, I'm still using Windows 7. Yes probably that's a cause but I'm not sure how. I'm using Firefox 115.38.0esr. Now for a while I've been finding it difficult to log int… (read more)

Hi, I'm still using Windows 7. Yes probably that's a cause but I'm not sure how. I'm using Firefox 115.38.0esr. Now for a while I've been finding it difficult to log into eBay. I'd try and log on and get this message "SORRY

Something went wrong on our end

<a varying error number>

Please go back and try again or go to eBay Homepage."

I'd go to the homepage and successfully log in. Then it took more than one try. Now I can't log in at all. I can still log in on a buying only account. It doesn't allow me to use the password, but it will accept access via text message. With the seller accounts, it doesn't give the option for access via text message only. Can this be fixed by Mozilla? I removed all extensions, and reset by PC to an earlier backup in case corruption was a cause. I've also deleted the cash.

Solved 2 1 10

Can't see any widgets on Firefox 152 on Windows 11 desktop

I came to know about Firefox Widgets but can't see any on Firefox 152 on Windows 11 desktop. The option Allow Firefox to improve features, performance and stability betwe… (read more)

I came to know about Firefox Widgets but can't see any on Firefox 152 on Windows 11 desktop. The option Allow Firefox to improve features, performance and stability between updates is already checked (Screenshot attached) as suggested by users.

Solved 5 1 80

Peacock no longer works. I can sign in, but the main menu appears for a split second, then the screen goes black.

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu … (read more)

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu appears for a split second, then the screen goes black.

Solved 1 1 70

Repeated alerts & error reports appearing in right hand side of desktop

Repeated error reports appearing in right hand side of desktop, "system Alert", Trojan detected" , Three viruses found" , etc. have not clicked any any of the buttons. I … (read more)

Repeated error reports appearing in right hand side of desktop, "system Alert", Trojan detected" , Three viruses found" , etc. have not clicked any any of the buttons. I have taken two snapshot images, if of use?

Solved 1 1 10

Cannot connect to 192.168.1.254 but other IPs are fine

After the latest Firefox update, I'm unable to connect to my router's IP address, 192.168.1.254. Other IPs on my system are fine, it's just that one which won't work. No… (read more)

After the latest Firefox update, I'm unable to connect to my router's IP address, 192.168.1.254. Other IPs on my system are fine, it's just that one which won't work. Nothing appears on the page, it's just blank and the little dot to the left of the tab never stops jiggling left and right. All that said, I can connect to the address using Chrome. I thought of checking the "Don't use HTTPS-only" setting but the settings menu has been changed and that particular option has disappeared. Any ideas?

Solved 6 1

VPN age verification issues with X (twitter)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the s… (read more)

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the same VPN and the same country. The issue occurs on X (formerly Twitter). On one profile, the VPN works as it should and I no longer need to verify my age, but on the other profile, the VPN has no effect and X (Twitter) asks me to verify my age. Yet the VPN is definitely enabled. I’ve cleared the cache and cookies, but nothing helps. It’s driving me crazy. Does anyone have any idea what the problem might be?

Solved 4 1

change font size in working bars, not web pages

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, … (read more)

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, and I can't see them. I'm not a programmer, I don't know anything about code, so that limits the way things can be explained to me, or that I can understand. Several of you have been kind enough to suggest different solutions, but they all make things worse. I think I've screwed things up almost irreparably. I can barely recognize my browser any more. I've even tried to refresh Firefox, and that also made the situation worse. And now, every tab crashes constantly. Thanks to anyone who can help me solve this problem.

Solved 3 1 89

Need to disable comment/highlight popup menu for selected text in pdf viewer

When I select text in firefox's built in pdf viewer, a menu with comment and highlight options automatically pops up. I haven't been able to figure out any way to turn th… (read more)

When I select text in firefox's built in pdf viewer, a menu with comment and highlight options automatically pops up. I haven't been able to figure out any way to turn this off. This is a problem because when I'm using the viewer at work firefox now puts this menu exactly over the next piece of information I need. (eg blocks the next row in a process log)

I am using Firefox 153.0.4 (64-bit). Windows 11.

Solved 1 1

"Account limit reached for this profile" after my little brother tried to sign in?

Hello, My little brother signed me out of my mozilla account while trying to login to his school account using my computer yesterday. Now, even after signing his account… (read more)

Hello,

My little brother signed me out of my mozilla account while trying to login to his school account using my computer yesterday. Now, even after signing his account out AND removing his account entirely from my firefox, I'm unable to login using my credentials on the "original profile" which is what I've always used. This is the message I get when trying to login:

This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using (email)@gmail.com, create a new profile.

He wasn't even able to fully login with his account, and even after completely removing his account from my firefox (as far as I know) I'm not able to sign into the original profile at *all*, even though that's what I've always used. Does anyone have a solution for this?

Solved 1 1 60

Firefox pinned tabs don't stay pinned.

On Firefox I have repeatedly pinned four tabs for websites that I use frequently. The pinned tabs disappear at unpredictable times, not necessarily when I re-open Firefo… (read more)

On Firefox I have repeatedly pinned four tabs for websites that I use frequently. The pinned tabs disappear at unpredictable times, not necessarily when I re-open Firefox.

Solved 2 1

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a maicious site.Someone infected the installation?

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation? … (read more)

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation?

Solved 1 1