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Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bi… (read more)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Asked by REAL 2PAC 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Asked by OldBob2 3 months ago

Answered by OldBob2 3 months ago

  • Solved

Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Asked by David Large 4 months ago

Answered by James 4 months ago

  • Solved

FF 137 breaks userChrome.css tabs below toolbar

W11 24H2 I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not ha… (read more)

W11 24H2

I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not halfway up the toolbars etc.) has stopped working. Checked the toolkit.legacy etc and it's still enabled.

Any ideas to fix this are welcome.

Asked by Piscator 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

CORS request did not succeed

To whom it may concern, I have an angular application accessing data from a 3rd party data provider. To get data, POST-requests are sent to the data provider REST API (h… (read more)

To whom it may concern,

I have an angular application accessing data from a 3rd party data provider. To get data, POST-requests are sent to the data provider REST API (https://capzlog.aero). The application works correctly using Google Chrome and Microsoft Edge. However, when using Firefox, the following error appears:

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs. (Reason: CORS request did not succeed). Status code: (null)."

As the POST request contains basic authentication, a preflight-request (OPTIONS) is first sent to the data provider. This request fails when using Firefox (but not when using Chrome or Edge), see attached screen-shots.

I have spent 4 days on the internet trying to figure out a solution, but I could not solve the issue. I tried the following: 1) check the certificates of the 3rd party provider (https://capzlog.aero): There are no issues. 2) start Firefox in safe-mode, disactivating the "Enhanced Tracking Protecting", clearing the cache. 3) changing the following Firefox settings:

   security.enterprise_roots.enabled (true<->false)
   security.tls.version.min (1<->3)
   security.tls.version.max (2<->4)
   network.http.network-changed.timeout

I tried sending the "OPTIONS"-request using curl and it worked as expected:

curl --verbose -XOPTIONS -H "Access-Control-Request-Method: POST" -H "Origin: https://projectz.numericalsolutions.ch" https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs

  • Host capzlog.aero:443 was resolved.
  • IPv6: (none)
  • IPv4: 156.67.9.80
  • Trying 156.67.9.80:443...
  • Connected to capzlog.aero (156.67.9.80) port 443
  • ALPN: curl offers h2,http/1.1
  • TLSv1.3 (OUT), TLS handshake, Client hello (1):
  • TLSv1.3 (IN), TLS handshake, Server hello (2):
  • TLSv1.2 (IN), TLS handshake, Certificate (11):
  • TLSv1.2 (IN), TLS handshake, Server key exchange (12):
  • TLSv1.2 (IN), TLS handshake, Server finished (14):
  • TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
  • TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
  • TLSv1.2 (OUT), TLS handshake, Finished (20):
  • TLSv1.2 (IN), TLS handshake, Finished (20):
  • SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / rsaEncryption
  • ALPN: server accepted h2
  • Server certificate:
  • subject: CN=capzlog.aero
  • start date: Dec 31 10:14:59 2024 GMT
  • expire date: Mar 31 10:14:58 2025 GMT
  • subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
  • issuer: C=US; O=Let's Encrypt; CN=R10
  • SSL certificate verify ok.
  • Certificate level 0: Public key type RSA (3072/128 Bits/secBits), signed using sha256WithRSAEncryption
  • Certificate level 1: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
  • Certificate level 2: Public key type RSA (4096/152 Bits/secBits), signed using sha256WithRSAEncryption
  • using HTTP/2
  • [HTTP/2] [1] OPENED stream for https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs
  • [HTTP/2] [1] [:method: OPTIONS]
  • [HTTP/2] [1] [:scheme: https]
  • [HTTP/2] [1] [:authority: capzlog.aero]
  • [HTTP/2] [1] [:path: /api/pel/public/externalsystemflights/GetMissingIDs]
  • [HTTP/2] [1] [user-agent: curl/8.6.0]
  • [HTTP/2] [1] [accept: */*]
  • [HTTP/2] [1] [access-control-request-method: POST]
  • [HTTP/2] [1] [origin: https://projectz.numericalsolutions.ch]

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/2 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/2 204 < cache-control: private < server: Microsoft-IIS/10.0 < access-control-allow-origin: https://projectz.numericalsolutions.ch < access-control-allow-credentials: true < x-aspnet-version: 4.0.30319 < x-powered-by: ASP.NET < date: Thu, 16 Jan 2025 07:12:32 GMT <

  • HTTP/2 stream 1 was not closed cleanly: HTTP_1_1_REQUIRED (err 13)
  • Downgrades to HTTP/1.1
  • Connection #0 to host capzlog.aero left intact
  • Issue another request to this URL: 'https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs'
  • Found bundle for host: 0x55ecfa0a46e0 [can multiplex]
  • Hostname capzlog.aero was found in DNS cache
  • Trying 156.67.9.80:443...
  • Connected to capzlog.aero (156.67.9.80) port 443
  • ALPN: curl offers http/1.1
  • SSL reusing session ID
  • TLSv1.3 (OUT), TLS handshake, Client hello (1):
  • TLSv1.3 (IN), TLS handshake, Server hello (2):
  • TLSv1.2 (IN), TLS handshake, Finished (20):
  • TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
  • TLSv1.2 (OUT), TLS handshake, Finished (20):
  • SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / UNDEF
  • ALPN: server accepted http/1.1
  • Server certificate:
  • subject: CN=capzlog.aero
  • start date: Dec 31 10:14:59 2024 GMT
  • expire date: Mar 31 10:14:58 2025 GMT
  • subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
  • issuer: C=US; O=Let's Encrypt; CN=R10
  • SSL certificate verify ok.
  • using HTTP/1.x

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/1.1 204 No Content < Cache-Control: private < Transfer-Encoding: chunked < Server: Microsoft-IIS/10.0 < Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch < Access-Control-Allow-Credentials: true < X-AspNet-Version: 4.0.30319 < X-Powered-By: ASP.NET < Date: Thu, 16 Jan 2025 07:12:32 GMT <

Here, a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox:

CHROME OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, br, zstd Accept-Language: en-US,en;q=0.9a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox: Access-Control-Request-Headers: authorization,content-type Access-Control-Request-Method: POST Connection: keep-alive Host: capzlog.aero Origin: https://projectz.numericalsolutions.ch Referer: https://projectz.numericalsolutions.ch/ Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36


FIREFOX OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs undefined Host: capzlog.aero User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Access-Control-Request-Method: POST Access-Control-Request-Headers: authorization,content-type Referer: https://projectz.numericalsolutions.ch/ Origin: https://projectz.numericalsolutions.ch Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site Priority: u=4 TE: trailers

And the response header as seen by Chrome:

CHROME HTTP/1.1 200 OK Content-Type: application/json; charset=utf-8 Content-Language: en Server: Microsoft-IIS/10.0 Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch Access-Control-Allow-Credentials: true Set-Cookie: AppSettings=Culture=en-US&Language=English&CountryAlpha2=CH; expires=Fri, 31-Dec-9999 23:59:59 GMT; path=/; secure; SameSite=Lax X-Powered-By: ASP.NET Date: Thu, 16 Jan 2025 07:19:59 GMT Content-Length: 2

Here, a comparison of the Network Traffic as seen for Chrome and for Firefox:

CHROME 17:07:46.550256 IP ANYPC.57562 > 156.67.9.80.https: Flags [P.], seq 1480736564:1480737180, ack 2430285572, win 501, length 616 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 1:393, ack 616, win 8212, length 392 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 393:427, ack 616, win 8212, length 34 17:07:46.557683 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 393, win 501, length 0 17:07:46.557688 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 427, win 501, length 0 17:07:46.558334 IP ANYPC.57562 > 156.67.9.80.https: Flags [F.], seq 616, ack 427, win 501, length 0 17:07:46.558741 IP ANYPC.42786 > 156.67.9.80.https: Flags [S], seq 2926210792, win 64240, options [mss 1460,sackOK,TS val 2936933242 ecr 0,nop,wscale 7], length 0 17:07:46.562927 IP 156.67.9.80.https > ANYPC.57562: Flags [F.], seq 427, ack 617, win 8212, length 0 17:07:46.562962 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 428, win 501, length 0 17:07:46.563492 IP 156.67.9.80.https > ANYPC.42786: Flags [S.], seq 1974100572, ack 2926210793, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:07:46.563514 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:07:46.565558 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1:1743, ack 1, win 502, length 1742 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1743, win 8212, length 0 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 1:161, ack 1743, win 8212, length 160 17:07:46.572133 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 161, win 501, length 0 17:07:46.572276 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1743:1794, ack 161, win 501, length 51 17:07:46.572421 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1794:3197, ack 161, win 501, length 1403 17:07:46.583942 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 3197, win 8206, length 0 17:07:46.710020 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.751327 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, length 0 17:07:46.754201 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.754231 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, options [nop,nop,sack 1 {161:638}], length 0$

FIREFOX 17:08:28.962851 IP ANYPC.35980 > 156.67.9.80.https: Flags [S], seq 2319755284, win 64240, options [mss 1460,sackOK,TS val 2936975646 ecr 0,nop,wscale 7], length 0 17:08:28.972248 IP 156.67.9.80.https > ANYPC.35980: Flags [S.], seq 1053801102, ack 2319755285, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:08:28.972330 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:08:28.974266 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1:1894, ack 1, win 502, length 1893 17:08:28.987389 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 1894, win 1026, length 0 17:08:28.987433 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 2921:3937, ack 1894, win 1026, length 1016 17:08:28.987461 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987598 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1:1461, ack 1894, win 1026, length 1460 17:08:28.987647 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1461, win 524, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987682 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1461:2921, ack 1894, win 1026, length 1460 17:08:28.987707 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 3937, win 547, length 0 17:08:28.994553 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1894:2052, ack 3937, win 547, length 158 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3937:3988, ack 2052, win 1025, length 51 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3988:4057, ack 2052, win 1025, length 69 17:08:29.005700 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4057, win 547, length 0 17:08:29.006086 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2052:2151, ack 4057, win 547, length 99 17:08:29.006123 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2151:2577, ack 4057, win 547, length 426 17:08:29.008948 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2577:2615, ack 4057, win 547, length 38 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 2615, win 1023, length 0 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4057:4095, ack 2615, win 1023, length 38 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4095:4322, ack 2615, win 1023, length 227 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4322:4364, ack 2615, win 1023, length 42 17:08:29.024943 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4364, win 570, length 0 17:08:35.342337 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1974101210, win 501, length 0 17:08:35.349317 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1, win 8206, length 0

I really do not know what to do anymore to solve that problem.

As the problem is impacting hundreds of users, I really hope there is a solution.

In advance thanks for your help.

Asked by brugger2 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (read more)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 3 months ago

Answered by Dave F 3 months ago

  • Solved

YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning… (read more)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Asked by Nyxified 2 weeks ago

Answered by Mandy 2 weeks ago

  • Solved

Firefox update (133->135) fails on Ubuntu 24.04 (snap refresh)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g… (read more)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g. to /snap/firefox/5701/usr/share/hunspell/en_US.aff where /snap/firefox/5701/ does not exist).

A thunderbird update (128.6.0esr->128.6.1esr) fails very similarly.

I used snap to update manually in order to see error messages:

donald@dhl-pd70sneg24:~$ snap refresh --list Name Version Rev Size Publisher Notes firefox 135.0-2 5701 270MB mozilla✓ - thunderbird 128.6.1esr-3 634 221MB canonical✓ - user@machine:~$ sudo snap refresh error: cannot perform the following tasks: - Run post-refresh hook of "firefox" snap if present (run hook "post-refresh":


rm: missing operand Try 'rm --help' for more information. ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.dic' -> : No such file or directory ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.aff' -> : No such file or directory


)

Starting and ending state of /snap/firefox/: user@machine:~$ ls -tl /snap/firefox total 0 lrwxrwxrwx 1 root root 4 Feb 6 08:24 current -> 5437 drwxr-xr-x 7 root root 201 Dec 10 10:01 5437 drwxr-xr-x 7 root root 201 Nov 25 19:59 5361

Asked by dhlocker 3 months ago

Answered by dhlocker 3 months ago

  • Solved

How do I fix Firefox not opening?

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held… (read more)

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held down SHIFT for too long and clicked on something by accident, idk, but somehow, I ended up REFRESHING the 2nd profile, causing it to delete everything I had done with it, and it backed up the old profile onto my desktop in the process. I figured I could just simply delete the new profile folder it had created and put back my old profile in the profile folder, but now, Firefox will not open at all, saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How do I get it to recognize the profile folders again? OMG, I'm using Microsoft Edge, please, get me out of this!

https://support.mozilla.org/en-US/questions/1479231

Asked by markfleener 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not loa… (read more)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Asked by s4b3r6 5 months ago

Answered by s4b3r6 5 months ago

  • Solved

Firefox 136 broke my custom new tab page, how do I fix it?

I'm on Linux. I've been using this method to setup a custom new tab page for Firefox for almost 4 years, and it has worked great: https://jamesnorth.net/knowledge-base/a… (read more)

I'm on Linux.

I've been using this method to setup a custom new tab page for Firefox for almost 4 years, and it has worked great: https://jamesnorth.net/knowledge-base/article/firefox-new-tab-page

---

Navigate to /usr/lib/firefox.

Create autoconfig.cfg:

// var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");  
 var newTabURL = "file:///home/james/ff/index.html";  
 AboutNewTab.newTabURL = newTabURL;  

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Create defaults/pref/autoconfig.js:

// pref("general.config.filename", "autoconfig.cfg"); pref("general.config.obscure_value", 0); pref("general.config.sandbox_enabled", false);

---

However, upon updating to Firefox 136, I only get a blank page. All of my autoconfig files still exist in /usr/lib/firefox.

When I create a new tab with Ctrl+T, it's a blank page. When I create a new window, it loads the local page I want it to load with the file path in the URL (which it never had before; the URL bar was blank in Firefox 135). So it seems to be partially working.

Any tips?

Asked by firefox2506 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Unable to sign in to Reddit

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can clic… (read more)

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can click 'Log In', enter my username and password, and then it is impossible for me to click the Log In button to advance. Left clicking the button, pressing enter, pressing tab until it is highlighted then pressing space, none of these work. I can open Edge and log in no problem. What do I need to do to fix this?

Asked by christopher.kalmin 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Firefox has stopped obeying target="_blank"

Firefox has stopped obeying target="_blank" Started a month or so ago. Take a look at Firefox target="_blank" problem for details. There is not a topic in the dropdow… (read more)

Firefox has stopped obeying target="_blank"

Started a month or so ago.

Take a look at Firefox target="_blank" problem for details.

There is not a topic in the dropdown list that remotely addresses this issue so I just selected Performance and Connectivity for the hell of it.

Asked by BNovell 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

identity.fxaccounts.enabled=false is grayed out, can't login into my account to sync the bookmarks, etc

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-… (read more)

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Asked by Martink444 ABC 2 months ago

Answered by Martink444 ABC 2 months ago

  • Solved

Issue with latest Firefox update -- Firefox no longer starts

After Firefox updated today, the executable no longer starts. I get the following error message: firefox.exe -- Bad Image C:\Program Files\<Mozilla Firefox\gkcodecs… (read more)

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<Mozilla Firefox\gkcodecs.dll is either not designed to run on Windows or it contains an error. Error status 0x000000d. </p>

And then another error message: Couldn't load XPCOM.

Please advise.

Asked by Art Monzingo 1 month ago

Answered by Art Monzingo 1 month ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 2 months ago

Answered by Didee 2 months ago

  • Solved

Can't watch Video after Asus bios and nvidia driver updated

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thoug… (read more)

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

Asked by Tom Tom 5 months ago

Answered by Tom Tom 5 months ago

  • Solved

Certificate Error only on Firefox only on one computer

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and … (read more)

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and reinstalled Firefox, changed the proxy settings to not use a proxy, tested a VPN, and changed DNS servers. Below is a picture of the error and of the certificate which seems to be present in Firefox already.

Asked by jruan 4 months ago

Answered by jruan 4 months ago

  • Solved

Two-step authorisation

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated c… (read more)

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

Asked by Adrian Costello 3 months ago

Answered by Adrian Costello 4 weeks ago

  • Solved

Problems accessing Google products on FF

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10: Gmail (mail.google.com) became completely inaccessible Google Maps (maps.go… (read more)

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

  • Gmail (mail.google.com) became completely inaccessible
  • Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

  • Gmail and Google Maps are accessible normally on Chrome and Edge
  • YouTube (which is another Google product) works fine on my FF
  • Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Asked by Khalid 2 months ago

Answered by Khalid 2 months ago