Showing questions tagged:

Firefox says not responding-won't open.

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of sc… (read more)

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of screen that Firefox is not responding and stays that way. Refreshed, restarted, pressed delete cache and nothing will correct this. No issue for years until last week so please fix or advise how to do so. Thanks. Herb [redacted email from public]

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Listing Tab Groups

Please can you (a) add to menus, or create a button, so users can see the tab groups they have created and (b) prevent upgrades to Firefox from deleting a user's tab grou… (read more)

Please can you (a) add to menus, or create a button, so users can see the tab groups they have created and (b) prevent upgrades to Firefox from deleting a user's tab groups.

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For no apparent reason or cause I have had all saved passwords erased from Firefox Browser, Why-How?

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the… (read more)

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the next couple or more weeks I reconstructed many of the passwords and was heading back to normal. Today, for unknown reason my entire collection of saved passwords have again been erased and I do not know how and assume they are not recoverable so am back to square one. On my home computer I have it set to not allow auto updates and have a Firefox update waiting and hesitate to allow it, expecting the same result there to my saved passwords. Nothing significant has been done to or with my computer in this same time period so am at a loss as to why this happened not just once but now twice with cause unknown (I am unaware of any second Firefox update in the interim which could have caused this but cannot rule this out).

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Screenshots look desaturated/washed out in Firefox browser

I've noticed that whenever I add images to sites like X, Telegram, etc. while using Firefox, the colors come out really washed out/de-saturated. Tested it out with Edge … (read more)

I've noticed that whenever I add images to sites like X, Telegram, etc. while using Firefox, the colors come out really washed out/de-saturated.

Tested it out with Edge and the colors look as they should (see attached image, left is Firefox and right is Edge as seen in X). This occurs only with screenshots (using Windows Snipping tools and other screenshot tools) and not with any other kind of image.

I'm using a Asus ROG Zephyrus G16 and a Huion Kamvas 16 Pro, HDR is off for Windows and the snipping tool. AFAIK I don't have any other color management settings turned on.

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Can see Crossword widget on one PC but not the other

I have two windows PCs, both running Firefox 154.0.1 (64-bit) on Windows 11 Pro. One PC has the Daily Crossword widget, the other doesn't? When I go into Manage Widgets… (read more)

I have two windows PCs, both running Firefox 154.0.1 (64-bit) on Windows 11 Pro. One PC has the Daily Crossword widget, the other doesn't? When I go into Manage Widgets, the Daily Crossword option is present on the first PC, but not the other? It's possible that I may have hidden the Daily Crossword widget on the second PC, but if so, how do I unhide it? The PC without the widget is connected directly via a LAN cable to my router, while the other PC is connected to the same router via a Google WiFi mesh.

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Why does my office desktop Firefox version update every 2 or 3 time I start my browser?

Why does my office desktop Firefox version update every 2 or 3 time I start my browser? I click on browser and a popup box tells me its updating. The updates are short, … (read more)

Why does my office desktop Firefox version update every 2 or 3 time I start my browser? I click on browser and a popup box tells me its updating. The updates are short, 15 to 30 seconds and then the browser opens and runs normally.

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firefox defaults to clearing cache after I have done so when I try to go to gmail

When I log ont Firefox, I can use it. It WAS my default browser. Then I discovered that I could not get to gmail using it. Every time I try to, this is what I get and I … (read more)

When I log ont Firefox, I can use it. It WAS my default browser. Then I discovered that I could not get to gmail using it. Every time I try to, this is what I get and I have already cleared the cache. Clear cache & cookies

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. You can learn how to clear your cache and cookies in Chrome to fix loading and formatting issues on websites. In Chrome

   On your computer, open Chrome.
   At the top right, select More More and then Delete browsing data.
   Choose a time range, like Last hour or All time.
   Select Cookies and other site data.
   Check other items you want to delete.
   To confirm, select Delete data.

Tips:

   To sign out of your Google Account on all websites, sign out of Chrome.
   In the address bar, to quickly reach the Delete browsing data dialog, type “Delete browsing data” and then, tap the Action chip. Learn more about Chrome Actions to quickly complete tasks.

Learn how to change more cookie settings in Chrome. For example, you can delete cookies for a specific site. In other browsers

If you use Safari, Firefox, or another browser, check its support site for instructions. What happens after you clear this info

After you clear cache and cookies:

   Some settings on sites get deleted. For example, if you were signed in, you’ll need to sign in again.
   If you turn sync on in Chrome, you’ll stay signed into the Google Account you’re syncing to in order to delete your data across all your devices.
   Some sites can seem slower because content, like images, needs to load again.
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Is it possible to save a whole winidow of tabs and groups for a later date?

would it be possible for me to save a whole window for a later date. this window has multiple groups and tabs. I'm looking for something like the recently closed window b… (read more)

would it be possible for me to save a whole window for a later date. this window has multiple groups and tabs. I'm looking for something like the recently closed window but it is there permanently for when i want to open up that window again?

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Firefox lagging and high CPU spikes when managing e-commerce backend tools

Hi Mozilla Support Team, I am experiencing severe browser lag and high CPU usage on Firefox specifically when managing complex backend forms and inventory management scri… (read more)

Hi Mozilla Support Team,

I am experiencing severe browser lag and high CPU usage on Firefox specifically when managing complex backend forms and inventory management scripts on our e-commerce operations portal.

The page script execution freezes when opening multiple tabs alongside developer console tools. I have already cleared cache and disabled third-party extensions, but memory leaks still happen during heavy DOM rendering.

Is there a specific setting in about:config or hardware acceleration flag recommended for heavy web app environments?

Thanks!

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Firefox doesn't open correctly with Windows Virtual Desktops

Firefox doesn't open correctly with Windows Virtual Desktops. I use Windows Virtual Desktops a lot. Every app I use, except Firefox, opens on the desktop that has the f… (read more)

Firefox doesn't open correctly with Windows Virtual Desktops. I use Windows Virtual Desktops a lot. Every app I use, except Firefox, opens on the desktop that has the focus when I open them up. With Firefox, if the current desktop isn't the one that Firefox was on the last time I used it and closed it, it opens up an instance with a single tab on the current desktop and another instance on the other desktop it was on when closed last with the tabs open from the prior session there. This is very awkward. Steps to Reproduce: 1. Enable Virtual Desktops on a Windows machine and create at least one additional one. 2. Switch to a second virtual desktop, open Firefox or move Firefox to that desktop. 3. Set Firefox to open tabs from the last session and open a few tabs to random sites. 4. Close Firefox. 5. Switch to the first virtual desktop. Open Firefox. Observe an instance on that desktop with one tab and another instance on the other desktop with the tabs from the prior session. Expected Result: Firefox should open on the virtual desktop that has the current focus like all other applications do. It is very awkward to close the unneeded instance on the current desktop, then open virtual desktop manager and move the originally desired instance to the originally desired desktop.

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