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account temporarily disconnected

I noticed a yellow flag at the top of my Firefox screen, clicked on it, and found a message that my account was disconnected. In order to restore it, I had to sign into M… (read more)

I noticed a yellow flag at the top of my Firefox screen, clicked on it, and found a message that my account was disconnected. In order to restore it, I had to sign into Mozilla, and I was prompted to re-sync my mobile account, as well. Then I saw that I had not received any email during the 5 hours before I did this. What would become of email sent to me while my account was disconnected?

Asked by japiucci 21 hours ago

Printing PDFs

Why do PDFs come out so small when printing? ie. taking up only about 40% of an A4 sheet? Selecting "fit to page" or "scale" etc in the print dialogue makes no difference… (read more)

Why do PDFs come out so small when printing? ie. taking up only about 40% of an A4 sheet? Selecting "fit to page" or "scale" etc in the print dialogue makes no difference. Images: 1. Desired size. 2. Actual printed size. 3. Print dialogue.

Asked by IanStar 2 days ago

Last reply by IanStar 1 day ago

Audible.co.uk on browser won't display the help page and samples in searches.

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browse… (read more)

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

Asked by up656196 4 weeks ago

Last reply by up656196 1 day ago

update caused problems with bookmarks

All was well. Firefox asked to update. yes. Then firefox couldn't find the server. Edge could. reinstall didn't work. Uninstalled and installed and it works. No boo… (read more)

All was well. Firefox asked to update. yes. Then firefox couldn't find the server. Edge could. reinstall didn't work. Uninstalled and installed and it works. No bookmarks made it. Tried to pull up previous versions and it said there were none. Verson was 129.0.2 now 130.0

Asked by airman4570 1 day ago

  • Solved

Wall Street Journal Comments Not Appearing in Firefox

Hello, For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2… (read more)

Hello,

For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2 on a Windows 10 computer.

I run uBlock origin. I tried disabling it, but that has no effect on the problem.

Any help would be appreciated. Thanks in advance.

Asked by g_e_fox 1 month ago

Answered by g_e_fox 1 month ago

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 2 weeks ago

Last reply by charley000 1 day ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 2 weeks ago

Last reply by cor-el 1 day ago

  • Locked

Translations

How come FF translates sites in tiny, irrelevant languages like Bulgarian, but not from major languages like Chinese and Arabic?!? I wish I could dump Edge, but this FF … (read more)

How come FF translates sites in tiny, irrelevant languages like Bulgarian, but not from major languages like Chinese and Arabic?!?

I wish I could dump Edge, but this FF deficit forces me to keep Edge on my computer...

Asked by kdb48 1 week ago

Last reply by Paul 1 day ago

New Tabs and new windows at the same time

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a… (read more)

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a surprise windows reformat event this morning. Everything is shiny and unmodded. I have never had it open new indow tabs and new windows simultaneously. If I close the window on the toolbar and it closes the tab. I'd blame myself...but the only thing I did was change the font size because I'm nearly blind. Is this a new thing!? I hate it ! I don't want NEW windows, I use firefox for tabs.

this is happening in safe firefox and unsafe firefox. it must be something in the settings but i don't know!! (i've had the worst day at work and having to reformat was unexpected and incredibly frustrating...i just want my computer the way i like it)

Asked by sara.hollander 2 days ago

Last reply by sara.hollander 2 days ago

Firefox using HUGE amounts of CPU and memory

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU… (read more)

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU all the time that my laptop is overheating (slight hyperbole, but it's definitely churning the fans a lot, and the area around the keyboard gets hot to the touch). Sometimes it uses up to 45% CPU, and over 20% memory!!! (as reported in the task manager) Usually around 20-25% though. While Chrome, at the same time, is using 0.1%. It's not just when starting up, either, it's continuous during use, until I quit Firefox.

What the h*** is going on?!? I've tried the troubleshooting steps, but it remains crazy regardless of turning off extensions, and I'm just using the default theme. I notice it's mainly when loading images, like on social media.

This is insane. What is happening. Can someone help me?

Asked by Kristina_A 2 days ago

Last reply by Kristina_A 2 days ago

Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by krazzykid2006 1 month ago

Last reply by cor-el 2 days ago

  • Archived

Problems with Google on Firefox

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google sit… (read more)

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

Asked by Kevin McManus 8 months ago

Last reply by Kevin McManus 7 months ago

Disable update prompt

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step Or how about the registry? Turn Off Update … (read more)

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update

Asked by noel_envode 2 months ago

Last reply by Agent virtuel 2 months ago

Date.prototype.toJSON()

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from a… (read more)

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from an API which return a none standard datetime string without its timezone (like "2020-11-21 00:00:00"), Then I try to convert it to a date using new Date("2020-11-21 00:00:00"). Then I use it in another web service but it apply my client timezone when I use JSON.stringify() method (or toJSON()). Does this behaviour is intentionally?


I read the other same question but I am not okay with it. https://support.mozilla.org/en-US/questions/1414380

Asked by A Ka 5 days ago

Last reply by A Ka 2 days ago

  • Solved

Mozilla Firefox slows down when disconnecting from VPN GlobalProtect

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises w… (read more)

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Asked by Candlejack 1 week ago

Answered by Candlejack 3 days ago

  • Solved
  • Locked

FireFox issue

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me… (read more)

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]

Asked by amelia.hansley1 1 week ago

Answered by cor-el 1 week ago

  • Solved
  • Archived

Saving files instead of opening and saving in TEMP folder!

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my down… (read more)

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

Asked by senanindya21 2 years ago

Answered by Dropa 2 years ago

  • Archived

How do I turn off your firewall?

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefo… (read more)

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

Asked by janetinlargo 6 months ago

Last reply by zeroknight 6 months ago