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Second time I've lost all of my browser tabs - how to rescue them?

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a … (read more)

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a way to speak to a human being??

Just lost it.

Asked by anneusher1 2 hours ago

Last reply by jonzn4SUSE 2 hours ago

Managing a Firefox restart

Hi. I keep several Firefox tabs open and active on my laptop. Inevitably, Firefox slows down after a week or several weeks and would benefit from a Quit / Restart. But th… (read more)

Hi. I keep several Firefox tabs open and active on my laptop. Inevitably, Firefox slows down after a week or several weeks and would benefit from a Quit / Restart. But then (I think) I would lose my tabs, which would mean a trip to the library to login and get them back. If I do nothing, a superslow Firefox will usually mean my laptop eventually restarts on its own. Then when I open Firefox I see a "Restore Session" option, which brings everything back (I think I see Restore Session because the computer did its own shutdown). So, this does work, but I have a slow computer until the laptop does its own restart. I am wondering if I can initiate my own Firefox Quit / Restart which will give me the "Restore Session" option. Thanks!

Asked by jwmmackay 6 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

While Browsing in Facebook the Browser seems to stutter.

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or r… (read more)

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or read either. My release is 123.0 and it was loaded when I needed to restore my system after a drive upgrade about 10 days ago.

Asked by Marty Lampner 5 hours ago

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument … (read more)

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument or preference should I use ?

Asked by fuefirsttest 7 hours ago

Last reply by fuefirsttest 5 hours ago

FIDO2 not working on Firefox on MacOS Sonoma

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my us… (read more)

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my usb key but the key expects only one input/touch and it fails when I touch it the second time. This was not the workflow that I used to use before and it still works fine on MacOS ventura with Firefox + protonmail.

Asked by Robel Yemane 6 hours ago

mac os menu bar

hi, when I am using Firefox to play a media file - both audio and video - an icon is placed in the menu bar - which can be used to navigate the media file. (i.e. stop/pla… (read more)

hi, when I am using Firefox to play a media file - both audio and video - an icon is placed in the menu bar - which can be used to navigate the media file. (i.e. stop/play/pause, ff/rw etc.)

is it possible to tweak Firefox so this icon does not appear?

I cannot find a parameter in Settings to turn this feature off.

cheers, Stephen

Asked by stephentargett 23 hours ago

Last reply by cor-el 21 hours ago

Error message: "No video with supported format and MIME type found" with mp3 files

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Fire… (read more)

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Firefox 123.0 on my M1 (ARM) iMac running OS 14.3.1; when using Firefox 123.0 on my M1 (ARM) MacBook Air running OS 14.3.1; when using Firefox 123.0 on Win 11;and when using Firefox 115.8 on my Intel MacBook Pro running OS 10.14.6.

The same mp3 files (https://www.gatherthepeople.org/test/styled-7/page-3) play without any problem with Chrome and Safari on the Mac and with Edge on Win 11 .

Thanks

Asked by Moshe ben Asher 2 days ago

Last reply by cor-el 21 hours ago

links from my blog lead to spam but only in Firefox

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved. The short story is that I have a blog for my croc… (read more)

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved.

The short story is that I have a blog for my crochet business, along with an accompanying Pinterest account.

Back in December my blog was hacked for a few weeks. I got it resolved with my hosting provider and it's been working fine since.

However, at the same time I noticed that my Pinterest views dropped to almost zero, after years of very good traffic numbers from that account. When I went in to test my pins that go to my blog, I found that they lead to a spam website.

Out of curiosity, I decided to test the same pins using a private Firefox window. Those worked perfectly, leading to my blog content. I also tested them using the Safari and Chrome browsers, and those also worked perfectly.

So it seems that the only time my pin links go to the spam site is when I'm using a regular Firefox window. I don't know if that explains the enormous drop in views, but I find it just very strange that I only see it happen with the regular Firefox window.

Any insight or help would be appreciated. I did also message Pinterest to see if they had any thoughts on it. Here is one of my boards that has all pins leading to my blog. [https://www.pinterest.com/poshpattern.../posh-patterns-blog/]

Thanks!

Asked by fourflores 1 day ago

Last reply by cor-el 1 day ago

Web browser bug

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser o… (read more)

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser on my Mac, and it works just fine.

One of the problems is when filling out a form, Firefox says over and over there is an error. Safari takes that same data just fine, no error.

There are others, but I'll have to wait until Firefox fails again since it's not that easy to reproduce what happened days or weeks ago!

Asked by forrest1 1 day ago

Last reply by cor-el 1 day ago

Custom userChrome.css not working on firefox macOS

I'm trying to remove FireFox native horizontal tab following this link: https://superuser.com/questions/1424478/can-i-hide-native-tabs-at-the-top-of-firefox However, I c… (read more)

I'm trying to remove FireFox native horizontal tab following this link: https://superuser.com/questions/1424478/can-i-hide-native-tabs-at-the-top-of-firefox

However, I couldn't get it to work even thought I use correct path, change config to true for using style sheet, and clear cache

context: path: /Users/PC/Library/Application Support/Firefox/Profiles/xxxxxxxx.default-release/chrome/userChrome.css FireFox version 123.0

Asked by garnet.arm 1 day ago

Last reply by garnet.arm 1 day ago

  • Solved

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (read more)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 3 days ago

Answered by jonzn4SUSE 1 day ago

Cannot login to outlook email suddenly.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they… (read more)

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Asked by evanddessasauiii 1 day ago

Last reply by zeroknight 1 day ago

Create users with separate history/cookies/logins etc. and access them easily

Hi there, I'm migrating from Arc Browser and I was looking for a way to have two profiles, one for personal and one for work; for each have separate browsing history, co… (read more)

Hi there,

I'm migrating from Arc Browser and I was looking for a way to have two profiles, one for personal and one for work; for each have separate browsing history, cookies etc. and be able to switch between them either with a keyboard shortcut or in two clicks like in Arc.

If I understand correctly I can separate the users by going to about:profiles and creating such profiles, however the switch between them doesn't seem as seamless. I guess I'd like to create two separate workspaces rather than profiles, with complete separation of everything I do within each.

I tried the Multi-Account Containers extension but it doesn't seem to be this its purpose.

Hope I was clear in the explanation, apologies for the newbness.

Thank you!

Asked by Enrico 2 days ago

Last reply by TyDraniu 2 days ago

Does having inactive tabs, such as news articles with embedded videos playing, consume data?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite… (read more)

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?


Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Asked by Terra Civis 5 days ago

Last reply by cor-el 2 days ago

This is a continue on previous quesiton 1440060 tread, since reply ends with Error

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm sta… (read more)

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm starting this new thread.

First, thank you for the answers. I have run into an issue and also have a follow-up question.

Follow up question: A while ago, I changed the autoplay settings in about:config, but I noticed they reverted to default. Do these settings reset with major browser updates? Or could it be that the settings' names changed, resulting in the default value being applied? Should I periodically check these values to ensure they haven't changed?

Issue: I updated the settings in about:config as mentioned in https://support.mozilla.org/en-US/questions/1440060 by cor-el. It appears to have stopped the autoplay of videos. However, after browsing Google News and Yahoo News articles for about 30 minutes, my browser crashes. This happens under the same usage pattern as before. The browser becomes unresponsive, and if I click on anything, I see the rainbow Apple spinning wheel. Eventually, I have to force quit the browser. See attached.

Thank you!

Asked by Terra Civis 3 days ago