Firefox Community Forum

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

I download Firefox with the intention to use it as my Primary Browser 7 times. ((vs Google) I did input the 6 digit number that you sent me. But it keeps disapearing & preventing me from opening it. I suspect that Google is doing something to impede me to finalize this process. Please help me get Free from the Tirny of Unethical Google!

I have the box checked 'Always ask you where to save files' but Firefox saves them to the default folder which I can't delete. it's a real pain in the a** to have to go back and move files. How can I change this?

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been deleted. I tried to log out and back in to mozilla and sync, but everything is gone. Over 100 sites and passwords. How this happened ? Where can i ask for help since Mozilla doesn't offer any.

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

I had to wipe clean my iMac today due to some access issue. Everything was gone !!! I had to re-install Firefox as the default browser. Now I want MarketWatch to open on Firefox every time I open the Firefox browser. Please send step-by-step instruction to this 82 yrs old lady user.

Also, I had Mozilla VPN. Please show me how to re-install/download/put back this service so that I can park it on the tool bar and choose to use it at will.

Please keep your instruction very human friendly. I don't comprehend well the "digital lingo".

Thank you for your understanding.

Annie Fletcher Ph: [edited phone# from public community support forum] (for account look up on your end)

1. y extensions do not appear at the top of my browser window even though they are enabled. 2. My url field now goes almost all the way across my window!! Moving the window requires careful cursor placement on the edge. 3. When I click the Firefox name on the top of my computer it only offers me the option to open a private window.

I have several profiles which were created using About:Profiles. With the arrival of the new official "Profiles" function I had thought this would pick up my existing profiles and make switching between them easier.

It doesn't since the new official "Profiles" function doesn't see my existing profiles. Am I missing something here, or is the new official "Profiles" function somehow different than the previous, manual profiles system?

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Os meus marcadores desapareceram com a criação de um perfil e não consigo encontrar a cópia de segurança.

Não usava nenhum perfil e, acidentalmente, cliquei na criação de um novo perfil. A partir daí foi irreversível e perdi TODOS os meus marcadores. Não encontro o backup, e não consigo recuperar os marcadores. Estes marcadores são muito importantes!!!!

Hi, I do not understand the new profile management feature of Firefox and how it relates to sync. I am logged into my Mozilla account that syncs bookmarks, and I use the default profile that I renamed to "personal". When I switch to a newly created "work" profile, I am no longer signed in.

Will the new profiles "personal" and "work" be synced to my account once I log on to both? I am using Firefox on several PCs and I don't want to recreate profiles such as "personal" and "work" on all the PCs manually?

Thanks for a reply.