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Linkedin pages open in a tiny frame, like it's 1998.

Hi, Using the most recent version of Firefox that will run on my old Mac's 10.12.6. All of a sudden, when I follow a link to a Linkedin job opening announcement, the con… (read more)

Hi,

Using the most recent version of Firefox that will run on my old Mac's 10.12.6. All of a sudden, when I follow a link to a Linkedin job opening announcement, the contents of the entire page opens in a 3"X3" frame in the upper lefthand corner of the page, with the old bottom and right side scrollbars and everything. To lower right of the empty white page there's a Linkedin toolbar about 5" long. (See attached screen cap.)

Impossible to read or use the page as-is, and it can't be dragged larger. At a loss to explain; to the best of my knowledge I haven't changed any Firefox or Linkedin preferences.

Haven't seen frames in about 20 years. I'm remembering why I hated them.

Anyone?

Asked by laodah 3 weeks ago

  • Solved

Firefox ESP

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning abou… (read more)

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning about support. Perhaps I have not installed it properly as I have just used what I think was the previous version since it has all the oldsaved sites.

Asked by seabed72 2 months ago

Answered by James 2 months ago

Chase bank is telling me I do not have the most current version of Firefox. They said I need 128 or higher. How do I upgrade my MAC

Chase Bank says I can't view my accounts online because I need to upgrade to Firefox 128 or higher. How do I do this so they can support this information on my MAC comput… (read more)

Chase Bank says I can't view my accounts online because I need to upgrade to Firefox 128 or higher. How do I do this so they can support this information on my MAC computer

Asked by dbruce0825 3 months ago

Last reply by James 3 months ago

Help with Browser/Peacock

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message. … (read more)

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message.

Asked by okunhilary 4 months ago

Last reply by James 4 months ago

Blocking pages I want to see

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Bo… (read more)

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Both of these are sites I have used for years and do not pose a threat to my computer. How do I get rid of this aggressive blocking and get back to reaching these websites?

Asked by patohlmann 5 months ago

Last reply by AlienLanes 5 months ago

  • Solved

Links that open in new tabs now opening in new window 100% of the time

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new w… (read more)

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new window. My mouse only has two buttons (Magic Mouse on Mac), so there is no way at all for this to be user error in that regard. The best example is in Gmail when you have multiple accounts signed in, you click the profile picture in the upper right and select a different account which then opens in a new tab. I notice that when I use a fresh profile the issue goes away, and migrating a copy of my existing profile between different Firefox versions (this profile I use in 115 ESR exclusively, I don't use it with more than one version, I just mean for testing purposes here), including forks like Waterfox, all are affected by this issue. Is there something in about:config I should look for to change?

Asked by dezza283 5 months ago

Answered by Mark 5 months ago

  • Archived

Please help. Youtube pages hang and FF requests to stop the page.

Hello! Thank you for taking the time to read my issue report and request for assistance. My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr… (read more)

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

Asked by archy.dolder 1 year ago

Last reply by archy.dolder 1 year ago

  • Solved
  • Archived

Unwanted redirects using google search

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the at… (read more)

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the attached screenshot.

Firefox 115.1.0 iMac Sierra

Asked by robbiemcclaran 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago