Firefox not responding

I'm unable to do much with Firefox now. Chrome works fine. I'm using it (unfortunately) now in order to contact you. When using FIrefox, it starts and does some partial… (read more)

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Asked by d.e.wickson 1 day ago

Last reply by d.e.wickson 19 hours ago

Account blacklisted (?) after (attempting) to send many tabs

So, I was going down a research rabbit hole on my phone (Firefox for Android 133.0.3), and wanted to transfer the tabs to my PC. Apparently, sending 259 tabs is not reall… (read more)

So, I was going down a research rabbit hole on my phone (Firefox for Android 133.0.3), and wanted to transfer the tabs to my PC. Apparently, sending 259 tabs is not really an intended use case, as only 99 of those tabs transferred (tab sending wasn't batched either), and now I can't send any tabs from or to my phone. I just get the error "unable to send" on my phone, and tabs sent on any PC don't arrive either. I tried signing in and out on those devices, but nothing works.

Asked by Vincent Guttmann 2 months ago

Screenshot is blank i.e. white

Hi! After asking from an customized Al at https://huggingface.co/spaces/hd-hg/First_agent_template, I tried to take a screenshot of it's error message but the screenshot… (read more)

Hi!

After asking from an customized Al at https://huggingface.co/spaces/hd-hg/First_agent_template, I tried to take a screenshot of it's error message but the screenshot taken is white. If I tried to take a screenshot with the built-in Linux Ubuntu 22.04 LTS "Take a screenshot" tool, the screenshot included the content that I wanted to screenshot. I am attaching these two screenshots for reference.

Also Outlook told me that screenshots@mozilla.org does not exist but it is listed as a available source in about:support page in Firefox browser.

I am using the compilation ID 20250211160552. No snap, the official one from the repository.

Asked by Maemees 1 month ago

Fire fox stops responding (message from Fire fox) when I am trying to download files off of my email

Firefox stops responding(the message from Fire fox) during my attempts to download files from my personal email. This freezes up my computer and I have to (Ctl-Alt-delete… (read more)

Firefox stops responding(the message from Fire fox) during my attempts to download files from my personal email. This freezes up my computer and I have to (Ctl-Alt-delete) to regain control of my computer. Every time I try to download, this occurs. I can choose print (the file) and this works. Fire fox should not be stop responding?

Asked by George Langston 2 months ago

Youtube does not work on version 137

After installing the new version of Firefox on my Fedora workstation pc Youtube stopped working. At first I thought it was my extensions but and rebooting, reinstalling f… (read more)

After installing the new version of Firefox on my Fedora workstation pc Youtube stopped working. At first I thought it was my extensions but and rebooting, reinstalling firefox, clearing all the data nothing seems to work. Then I installed the new version from source and it did work either but other versions of firefox did work when installed from source. Bugzilla issue

Asked by Liel Almog 7 hours ago

Autofill

Until a few days ago, whenever I opened my shortcut to outlook.com, my email address would automatically appear. It no longer does. I have to type it in every time. The P… (read more)

Until a few days ago, whenever I opened my shortcut to outlook.com, my email address would automatically appear. It no longer does. I have to type it in every time. The Password still comes up automatically. What can I do about this? Thanks.

Asked by Sandy 7 hours ago

Can't access my financial institution

I haven't been able to do my online banking for about 9 months. I have to delete their cookies first. After that I can log on where I get a PIN. I enter the PIN and it wi… (read more)

I haven't been able to do my online banking for about 9 months. I have to delete their cookies first. After that I can log on where I get a PIN. I enter the PIN and it will never work the first time. After the second PIN it asks if I want to save this device. After choosing that, logging off and immediately trying to log on again I have to go though all of those same steps.

The tech dept at my bank claims it's only Firefox and that it can't read their (your) encryption. I agreed with them that makes zero sense because I can always log on after jumping through enough hoops.

Is this something on your end or end my settings?

Asked by kkeppol 1 month ago

Firefox

sINCE 36 HOURS AGO WHEN I START FIREFOX I GET AN ERROR SAYING Firefox is already running close the application or cancel I choose close and i get the message over and ov… (read more)

sINCE 36 HOURS AGO WHEN I START FIREFOX I GET AN ERROR SAYING Firefox is already running close the application or cancel I choose close and i get the message over and over if i choose cancel nothing happens the task manager show FireFox (3) running and my only way out of the look is to end task I was fond of firefox but there seems no way out of this conundrum

Asked by 4kevan 1 month ago

Opening 'Manage Bookmarks' to something other than the Other Bookmarks folder

Is there a way to make the popup that opens when you click on 'Manage Bookmarks' open up to a different folder than 'Other Bookmarks'? There is nothing in that folder. ev… (read more)

Is there a way to make the popup that opens when you click on 'Manage Bookmarks' open up to a different folder than 'Other Bookmarks'? There is nothing in that folder. ever. Why cannot we open it to 'Bookmarks Menu'? or whatever? thanks, terry

Asked by teep37 1 month ago

Credit card data stopped being populated

Hi. Populating stored credit card data used to be working fine, but has stopped working on my desktop PC several moths ago (at least). When I click on one of the stored c… (read more)

Hi. Populating stored credit card data used to be working fine, but has stopped working on my desktop PC several moths ago (at least). When I click on one of the stored credit cards on a payment page, nothing gets populated in the fields. That happens with all stored cards. On my laptop PC that has a fingerprint sensor the populating of credit card data still works, but now I'm being asked for a fingerprint. Before I didn't need to provide my fingerprint to use the stored credit card data. I assume by the different behaviors of the desktop and laptop machines that at some point some "security feature" has been added to Firefox that broke usage of the stored credit card data on my desktop PC. What is that and how can I disable it?

Asked by Rafcio 1 month ago