Firefox Browser

My Firefox keeps going down in my lower bar,it doesn't shut down or turn off it just keeps disappearing down in my lower bar and i have to click on it again to open the w… (read more)

My Firefox keeps going down in my lower bar,it doesn't shut down or turn off it just keeps disappearing down in my lower bar and i have to click on it again to open the window back up on my desktop,it happens alot like several times while i'm doing anything and makes it difficult to do anything,like when i'm filling out applications my firefox browser just leaves my desktop and goes down into my lower bar and i have to click on it to bring it back to my desktop,i don't loose anything like when i'm filling out applications thank god,this has never happened to me before for all the years i've been using firefox,it doesn't happen at all when i open up my Microsoft Edge,how can i fix this without having to get rid of the browser and downloading it again and possibly losing all my bookmarks? Thanks for any input to hopefully resolve this issue. Bill

Asked by billmasser68 5 hours ago

Updates

I am having problems accessing Firefox the first time in the morning. I suspect it is a wi-fi issue but other feedback asks me to check i have the correct, updated versio… (read more)

I am having problems accessing Firefox the first time in the morning. I suspect it is a wi-fi issue but other feedback asks me to check i have the correct, updated version of Firefox on my Mac desktop. Are there simple (I am not gifted in these matters!) steps I should follow to check this?

Asked by mikeshawcraignair 2 months ago

PDF highlighter tool won't go away.

When I open a PDF in Firefox, a box covers the right half the page demonstrating the highlighter tool. It never leaves. It blocks half the page and prevents me from readi… (read more)

When I open a PDF in Firefox, a box covers the right half the page demonstrating the highlighter tool. It never leaves. It blocks half the page and prevents me from reading and/or printing. Please help. It's making my work impossible.

Asked by Dahlia White 3 weeks ago

  • Archived

Retrieve my password

I am sorry that my letter has caused you trouble but I have to ask you for help to solve the problem I was facing. I forget to save my account Password when I uninstalle… (read more)

I am sorry that my letter has caused you trouble but I have to ask you for help to solve the problem I was facing. I forget to save my account Password when I uninstalled the Firefox browser and I didn’t log in to my account at the time.But I’m in hurry and need it too.Can you help me get it back?Thank yo very much! And the website is pog.org

Asked by X-17 7 months ago

Last reply by jonzn4SUSE 7 months ago

newest 136.0 install

This isn't a question but rather a response to the latest iteration of Firefox. Whatever your team did in this new install has made a dramatic difference in response tim… (read more)

This isn't a question but rather a response to the latest iteration of Firefox. Whatever your team did in this new install has made a dramatic difference in response time. I notice it most when signing in to my Yahoo email account, the delay time is down to 2 seconds between hitting Enter and the change. This is terrific since it previously took 20-30 seconds to happen. Thanks very much for your work, folks.

Asked by stevespangler2008 1 month ago

Firefox 115.19.0esr can no longer open downloaded .webp files

Files previously downloaded by earlier versions of Firefox as .webp cannot be opened by 115.19.0esr. Firefox keeps asking what application to use, and I have selected Fir… (read more)

Files previously downloaded by earlier versions of Firefox as .webp cannot be opened by 115.19.0esr. Firefox keeps asking what application to use, and I have selected Firefox. When I OK the selection, it opens a blank screen with the same question (what application to use). This goes on forever, opening a new blank tab again and again, each with the same question about what application to use. My old Mac operating system 10.13.6 retains its original version of Preview installed, and of course, that version of Preview does not know how to open .webp files.

Asked by gss1 2 months ago

Mozilla account issue.....something went wrong

Hi, now I have some issues, it all started as I put 2 step ver.ON (october) 1. I had to reset my acccount password...that was OK,after that it all went wrong. I have wor… (read more)

Hi, now I have some issues, it all started as I put 2 step ver.ON (october) 1. I had to reset my acccount password...that was OK,after that it all went wrong.

I have working account and password that is OK, and 2 step verif. -I can log intomy browser, but cannot access my account with firefox (I can see/access all bookmarks etc)...however I can with Chrome. -error is session expired in firefox at every attempt.

after successful password change, I had to log out of mobile app and cannot signin/Sync anymore with my app...always I get an errorr "oh dear something went wrong we have been notified and we´re on it." This is strange, if I try without QRcode the error is that my password is wrong ? - now I don´t get it, if password is accepted in desktop browser etc. then the app gets all cranky about it ?

now I have working account and password and 2 step verifi. that works mostly on some other website/app than Firefox. VPN is in se but, it hasn´t played any significant role, creating errorsin anything previous 3 years. Now any idea how to fix this...I would like to avoid setting up a new account...please.

Asked by cren0ble 2 months ago

loading up a website

A website I have been using for work for years all of a sudden will not load. This is what I get! Secure Connection Failed An error occurred during a connection to ww… (read more)

A website I have been using for work for years all of a sudden will not load.

This is what I get!


Secure Connection Failed

An error occurred during a connection to www.youraccessone.com. SSL peer was unable to negotiate an acceptable set of security parameters.

Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by ronnccp 2 months ago

ChatGPT partiall opens, unable to communicate

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox Message: Dear Firefox Support Team, I am running version 134.0 I’m using Firefox on m… (read more)

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox

Message:

Dear Firefox Support Team,

I am running version 134.0

I’m using Firefox on my PC, and I’ve been having trouble with accessing and using the ChatGPT platform. Specifically, when I try to send messages, they don’t transmit or load correctly. The page appears, but it seems as though the messages don’t go through.

Here are some details about the issue:

The problem occurs only when I use Firefox. Other websites and services are working perfectly fine on my browser, so I don't believe it’s an internet connectivity issue, and I have full wifi bars. I can access the site and interact with it on my phone, and on the desktop app (which goes down occasionally), but the desktop version doesn’t work properly. It worked fine for a full day, maybe two. I have a paid subscription. I’ve also noticed the error message in the Console: "Source map error: Error: request failed with status 404" in the Console when I try to interact with the platform. I’ve already tried basic troubleshooting steps, including clearing cache and cookies, disabling extensions, and ensuring my Firefox browser is up-to-date, but the issue persists. Could you please help me figure out what’s causing this problem? Any guidance or suggestions would be much appreciated. Thank you.

Asked by mtnflowers 2 months ago

FF134 - Password generator is gone

Hi, FF updated to version 134.0.1 and the password generator is gone. I checked, the web page does uses correctly input type="password", but when I right click on the inp… (read more)

Hi, FF updated to version 134.0.1 and the password generator is gone. I checked, the web page does uses correctly input type="password", but when I right click on the input form field, it doesn't have the usual "suggest secure password" anywhere. In about:config, the signon.generation options are all set to true. Any ideas, how can I generate a secure password without any external tools? Thx.

Asked by Trinom 2 months ago

clearing cookies and site data not working

Please advise on how to remove osite data I do the following but it fails to remove website info Setttings -> Privacy & Security -> Cookies and Site Data ->… (read more)

Please advise on how to remove osite data

I do the following but it fails to remove website info

Setttings -> Privacy & Security -> Cookies and Site Data -> Clear Data check all options Clear Data -> Clear go to Manage Data ~ 12 sites are there with last used show 2 & 3 years ago Remove All -> Save Changes -> Clear Now going back into Manage Data, all the sites are still there none of those sites are included under Manage Exceptions

How do I remove the old site info?

Asked by knoelk 2 months ago

AI von WhatsApp

Guten Tag WhatsApp hat geschrieben das meta AI implementiert. Die sagen immer ich soll cookies akzeptieren! Will ich nicht auch will ich AI nicht! Wie kann man das lösc… (read more)

Guten Tag WhatsApp hat geschrieben das meta AI implementiert. Die sagen immer ich soll cookies akzeptieren! Will ich nicht auch will ich AI nicht! Wie kann man das löschen und sperren! Herzlichen Dank für ihre Antwort.

Asked by Gaby 1 week ago

unable to log on to att.net for email...some connectivity issue..

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks.. … (read more)

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks..

Asked by mikealdana 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

there are some thick bezel when activating vertical tabs

I don't know why but there are very thick bezels on the right, left and bottom of the web view when I enable vertical tabs, especially when minimized. the bezel is not cl… (read more)

I don't know why but there are very thick bezels on the right, left and bottom of the web view when I enable vertical tabs, especially when minimized. the bezel is not clickable or touchable. and it will stay like that on almost all websites (except settings), i need help, this is very annoying

Asked by Alliance 4 hours ago

Images not showing in search results

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page tha… (read more)

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page that's completely empty. Behavior is not repeated with Edge or Chrome. Any suggestions? Thanks.

Asked by dinahlee 1 week ago

Last reply by jonzn4SUSE 6 days ago