Firefox Community Forum

Greetings, When I try to sign in to SXM, firefox is now asking for a passkey. I don't have a passkey for this account. I'm unable to get past the passkey window. I called SXM support. They have no answers. Any thoughts? Best, Steve

Hi....all of a sudden my firefox browser is not working. My home page will load in. But if I try to search for something all I get is a blank white screen. Can anyone help me out. I thought if I uninstalled it and then reinstall that might fix the problem. But I cannot find a way to uninstall it. Would appreciate anyone's help...Regards, Richard

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Transfer and they asked me to use the private window option. I did that and it worked. I told We Transfer and this was there response.

Incognito mode works without extensions, so if it worked in Incognito and not in the regular mode, please try to disable all extensions/firewall/ad-blockers to see if it helps with the normal mode.

I don't know how to find these in Firefox to do this.

Please help me.

Thank You,

John Davidson

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that are perfectly coded. I may have to drop FF soon.

I use Firefox for work and need to have a lot of tabs open, in a certain order, in a single window.

Frequently, when I click on a tab, Firefox moves that tab all the way to the right and I have to scroll over and move it back to its proper place. It also sometimes happens when I type in a text field on a tab and hit return. The tab "disappears" and I find it all the way to the right. It never used to do this in older versions of Firefox.

I don't think I'm doing something different than usual to trigger it. It just seems to be at random.

I really need to figure out how to stop Firefox from doing this. It's frustrating, disruptive, and slows down my work.

Platform: MacOS Ventura 13.7.5 and Firefox 137.0.2

Thank you in advance for any help you can give.

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.

I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

Hello. Idk how this happened, but my bookmarks have quadrupled. Idk why I bookmark so much, but I had about 40 folders for bookmarks, until I now found I have 160. There's 4 of every folder. How do I clean this up? I know Edge has a "delete duplicate bookmarks" button. But in Firefox, I can only find add-on extensions that claim they can clean out duplicate bookmarks, but having tried 3, I've found none to work. Any suggestions?

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

Hello! i wanted to report that i got an small annoying white outline formed around the screen, i tried to reset every preferences, yet didn't worked, to reload Firefox? neither work. It's only appearing on Firefox, not anywhere else. Someone can help me to get rid of this white outline? Thanks!!!

I've posted an picture of the issue down below. (also ignore the fact it's in French)