Showing questions tagged:

Favicon in bookmark

Hello everyone, I have a problem. I have seen that there have been discussions about this in the past. Unfortunately I have not found a solution and the discussions are a… (read more)

Hello everyone,

I have a problem. I have seen that there have been discussions about this in the past. Unfortunately I have not found a solution and the discussions are all archived.

Now to the problem: Various pages have no favicon in Firefox when I drag them into the bookmark bar as a bookmark. However, when the page is active in the tab, a favicon is visible there.

The problem does not seem to be unique to me. Several people have tested it. It also seems to be a problem in Firefox only. In other browsers, this problem does not occur.

What can website owners do to fix this problem?

Here is an example of a site where I have the problem. www.organspende-register.de

Many thanks in advance. Best regards

Translated with DeepL.com (free version)

Archived 3 120

LastPass icon is missing from the browser bar.

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few … (read more)

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few weeks ago. I have tried to reinstall the extension, but it has had no effect.

Archived 2 460

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Archived 11 210

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Solved Archived 4 526

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Archived 6 290

weather icon on home page not able to change to my location

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked… (read more)

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked up how to do it, but the directions seem WRONG. I cannot hover and find any way to change locations. Is it because I'm on a Mac? or ?

Can you help me? I'm using an iMac computer... everything works, it's updated, what could be wrong?

thanks, Kathy P.

Archived 4 150

Ad blocker

I don't know which ad blocker I have. I can't watch the Olympics without disabling the ad blocker. Could you help, please?

Archived 7 340

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Archived 15 240

Video quality low on Youtube, video not playing on other sites

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unab… (read more)

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Solved Archived 7 120

Firefox seemt to have made a huge error by "Firefox 128 sends data per default Data for Advert agencies.

16.7.2024 I read this German article: Firefox 128 liefert per Default Daten für Werbetreibende Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale We… (read more)

16.7.2024

I read this German article:

Firefox 128 liefert per Default Daten für Werbetreibende

Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale Werbung" in den Firefox einziehen. Die Aktivierung erfolgt ohne Einwilligung der Nutzer.

Which means Firefox 128 Delivers per-default Data for Advert agencies. Mozilla allows a new technology for "Date protection friendly digit Advertising" on Firefox. The activation is without permission from the user.

This is not good at all. I am now thinking of rejecting Fierfoy and moving to Opera or similar. Why did Morzilla take this fatal step?

Archived 4 260

When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (read more)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Solved Archived 2 190

Firefox 128.0`

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11) My mail account has numerous shared groups. However these now fail to load with a mes… (read more)

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

Solved Archived 1 140