Firefox Community Forum

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I tried "Restore bookmarks, passwords and data from an old Firefox profile" but the profile is simply not there and the instructions completely haywire. I have nothing on the profile page. What have you lot done to make this completely unusable for the small person ? I thought I was computer savvy but now firefox is making things unnecessarily invisible and over-complex.

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer where a list of bookmarks are.

Problem w/ Clippings again today. Prior: https://bugzilla.mozilla.org/show_bug.cgi?id=2045930

Windows 10 - Pro Lenovo T490 ( Lenovo LTD installed firmware update 6/19 & 17/26 (respectively - 1st time I've EVER seen this): 1.0.0.28 & 1.0.0.85

An icon is missing from my desktop which I normally use to open FF. I have noticed issues when NOT using this icon previously - like there is a different version or ID attached - I need to get this back. Data Loss (Clippings) / Again !! - I'm not sure who is at fault. When I display Settings - I notice a HUGE difference in that there is NO General tab (attached) as there was when I reported this (similar to me) issue last 2 weeks ago (see original problem report link).

When I use Recovery: I have a file displayed: Location C:\Users\pc\Desktop\Old Firefox Data\wu6w9pz8.default-release\sessionstore-backups Last modified 6/8/2026, 8:07 PM (3rd time in this doesn't show - right after copying the filename !~)

I believe I need to use this as my production / live version & need instructions on how to recover / restore this. I have NOT YET used Windows Recovery (but I will look at it) - Microsoft Visual C++ was installed - 2 restore points as of this morning. (I may be wrong).

when i updated linux a newer firefox version was installed but none of my personal settings, passwords or bookmarks installed onto the new firefox version. can't access my previous profil on my computer

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox and switched to a new OS. Sadly, the backup file somehow seems to have gotten damaged, even if Firefox still recognizes when I'm inputting the wrong password. On Ubuntu, where I originally created the backup and where I tested it again after things weren't working out, Firefox tells me that there is an issue with the file and that I should try a different one (which I don't have). On CachyOS, which I'm currently testing out, restoring the backup never finishes and Firefox doesn't exit cleanly. In hindsight I obviously should 1) have tested the backup immediately, 2) not have wiped my laptop prematurely, and 3) have backed up the folders manually, but I haven't. Now the question: is there some way to extract the account details from the .html file? I don't care much about the rest, but restoring the accounts in some other fashion is gonna be a lot of work.

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

Hello, I've got a problem with my account after something log me off the account for no reason then I put in new password and boom nothing my all passwords are gone please these passwords are really important for me, I need them back and I will be thankful if I could get any advice how to get them back because I had something around 100 of them now I got one only one please help me out im freaking out.

Foxfire updated a couple days ago, when it did it lost all my latest saved bookmarks. When I go to uninstall that maintainese package, I am denied access to do so.

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back... Also, why on earth did you remove the delete button from the search engines in settings? I need Google gone!!!

During cleaning up by CCleaner, accidentally the Histrory of the Firefox Browser (open folders and apps) all were deleted. Is there a way to retrieve and restore the then open folders ?

Hello Mozilla Team,

After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option you provided me with is 32 character recovery key I set up in 2022? Well I dont have it. Can't recover it. And if you don't intend to assist in some way - it's Game Over Firefox for me!

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

Good morning,

I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords are presently gone!!! I can only hope that you have a possibility to recover my datas.

Please advise your instruction to recover my websites, bookmarks etc.

Many thanks in advance.

Günter Duschanski

I removed the solid-state SSD drive from my physically-broken Windows 10 HP laptop and connected it to my new Windows 11 HP laptop using an external adapter, wanting to move the contents to my new machine. But already I find that only about 3/4 of my bookmarked browsing favorite sites and document files are among the items that I can find on the old, externally-connected "D" drive (D:>USER>OWNER>FAVORITES). I tried visiting some of the bookmarked sites and hitting "bookmark this page" for each, but then none showed up on my new Windows 11 machine's firefox browser bookmarks sidebar. Perhaps they are being put elsewhere because I am opening these sites from my old drive??

I probably need to first understand if and how much that the two drives are still operating separately, so not cooperating with each other in the way I had hoped. I know next to nothing about any of these things but have used the Firefox browser and documents files for many years without too many issues.

I realize there have been several questions on this topic, even with the same subject heading.

The popup generally appears if you're trying to exit or refresh a page but haven't hit post or submit after entering data into a field. It's a good warning in case you've forgotten to do just that. I accidentally restarted Firefox after an update, and when I returned to the site I was working on I got this popup. Which makes sense, because I had entered in a ton of data and hadn't submitted it.

However, the page that I was returned to wasn't the one into which I'd entered my data - it was more of a home page for the website. I suspect this is a lost cause, but ... is it at all possible that the browser actually has that data saved somewhere and is waiting for me to complete submitting it? Or is this just a false positive?

i had two different firefox browsers yesterday. I deleted one but all my passwords are gone from the other browser. When the firefox browser got uninstalled it created a backup on my desktop called bookmarksback up. how can i move that file into this new firefox and how can I retrieve those passwords?