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SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Mo… (read more)

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

Asked by Hikermann 4 months ago

Last reply by jones.junk.filter 1 hour ago

Thumbs down recommended stories has the opposite effect than intended on desktop

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found … (read more)

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found recently is that causes them to be promoted to me more rather than less. I believe it's interpreting my interaction as engaging with the content rather than not wanting to see it again. For example, I was shown an article on American football three weeks ago and I gave it a thumbs down. Later that day it was three articles. I gave them the same thumbs down. After repeating this process for days, weeks later I'm still getting multiple articles recommended per day related to football. I've never read one out of interest, and I didn't have any recommendations related to sports until the first one I gave a thumbs down. Based on that, I'm convinced it's having the opposite than intended effect. Dismiss doesn't seem make a difference. Please give me a way to tune the algorithm to what I actually want to see, I like this feature and don't want to have to turn it off.

Asked by peter.martin3 5 days ago

Last reply by Denys 3 hours ago

Lost Previous Session, my cookies and history

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed m… (read more)

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed my "secondary" window first and it said "would you like to close 3 tabs" and I clicked yes. That is pretty normal, when you have 2 windows. Then I closed my "main" window the one that is always restoring when I open firefox and it also said "you're about to close 20 tabs". Once again, sometimes this happens, sometimes it doesn't, but it always knows to restore it, so to me it's normal. I put my pc to sleep and I the next morning I turn on the pc and it opens a blank homepage. I think nothing of it, so I go to try and restore it through the history and that doesn't work. I go online to look how to restore it and it says everything about backup on the profiles folder. I go there and it isn't showing the files that I had, just the ones that I used this morning. I try to change the firefox profile to see if that window is in another one it isn't. I had hopes that it wasn't erased because that morning when I opened a window and I had more than 1 tab it said to me "would you like to close 4 tabs" and that always happens when there is more than one window open. So in the end I abandoned to recover the tabs I just could do it from the history. My WHOLE history that I collected for the past 6 years is gone and all my cookies. I have Firefox Sync and it shows my history on my phone, but when I go to sync it, it still doesn't show. I need help with at least recovering all my history and cookies; Bonus points if you can try to recover my lost window. Thank you!

Asked by ryker 4 hours ago

Nextdoor Login screen Blank

I Have contacted NextDoor about this also, but in my original FF profile there was a login issue, after trying to reset my password, the NextDoor login screen comes up bl… (read more)

I Have contacted NextDoor about this also, but in my original FF profile there was a login issue, after trying to reset my password, the NextDoor login screen comes up blank white. If I make another FF profile, It comes up with the NextDoor login screen, and if I start FF in troubleshooting mode NextDoor comes up and I can login. Any idea how to rectify this. I cleared cookies, cache and browser info, to no avail, even start up cache in the troubleshooting. Thank you for any help you may be able to provide. Marsha FF 147.0.2, up to date Windows 11, up to date

Asked by ms.marsha-v-l 5 hours ago

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Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Asked by Herb Burgleman 3 months ago

Last reply by James 1 week ago

Unable to log into webmail (mailbox.org)

I have been unable to log into my email provider from their home page https://mailbox.org/en/ using Firefox. There is a progressive web app that "goes with" Firefox (if t… (read more)

I have been unable to log into my email provider from their home page https://mailbox.org/en/ using Firefox. There is a progressive web app that "goes with" Firefox (if that is the right term) and that does not seem to work either. I get blank screens. I have succeeded in logging into mailbox.org in Microsoft Edge and in Brave. Can you please give me any clues as to what settings or whatever I need to configure in Firefox to be able to log into mailbox.org ?

Asked by Peter Cleary 22 hours ago

Last reply by jonzn4SUSE 6 hours ago

Firefox loading websites slowly and sometimes not opening pages properly

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever. I’ve already tried … (read more)

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever.

I’ve already tried restarting the browser and checking my internet connection, but the problem still happens randomly. Other browsers seem to work fine on the same network.

Can anyone guide me on what could be causing this issue? Are there any Firefox settings, cache options, or add-ons I should check to fix this problem?

Thanks in advance.

Asked by Laim Leon 9 hours ago

in task manager I see Mozilla opened 12-17 times...

I'm listening music from youtube and playing Guild Wars 2 in the same time. Tell me pls bc I think it's unnormal, why I see in task manager that Firefox is opened 12-17 t… (read more)

I'm listening music from youtube and playing Guild Wars 2 in the same time. Tell me pls bc I think it's unnormal, why I see in task manager that Firefox is opened 12-17 times?...

Asked by annuae33 15 hours ago

Last reply by TyDraniu 13 hours ago

Website page reloading upon window resizing

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but b… (read more)

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but basically the c.ai webpage reloads whenever I resize the browser's window. Specifically, it only happens when I'm on a bot(a character)'s page. This only happens with c.ai, no other website gives me the same problem. I've tried clearing cache, restarting the pc, disabling add-ons, yet the issue persists. On my device I'm up to date with the latest Mozilla update, version 147.0.2 for 64-bit, and I've never changed settings about webpage loading or anything. Among others, I have Privacybadger and Adguard adblocker as add-ons, if it can be of any help. Thank you for your attention. I hope the issue can be fixed, as it's very frustrating for me.

Asked by milokaya1 1 day ago

Last reply by milokaya1 13 hours ago

Seach Error

Hi - I am getting the following error while seaching "An error occurred during a connection to onlinetripquest.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_E… (read more)

Hi - I am getting the following error while seaching "An error occurred during a connection to onlinetripquest.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" I am still on Windows 10. Could it be do to that? If so how do I fix this issue without migrating to WIndows 11. Not ready to move. Do not have this issue with other browsers.

Asked by rgrg09 15 hours ago