Youtube HDR video overexposed on Mac

When watching a HDR video on Firefox on Mac (in this case, a Mac Mini M4 running Sequoia) - freshly installed, connected to an AOC QHD HDR monitor via USB-C->Displaypo… (read more)

When watching a HDR video on Firefox on Mac (in this case, a Mac Mini M4 running Sequoia) - freshly installed, connected to an AOC QHD HDR monitor via USB-C->Displayport cable, the video appears overexposed with large patches of white making the video unwatchable. This applies to all HDR video on Youtube.

Watching the same video on Safari presents no such issues - HDR video plays as expected.

Asked by Andrew P 1 hour ago

Re-Opened to Tabs from a Month Ago - Help to Recover Last Session Post-Crash

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session… (read more)

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session no problem whenever it force quits due to laptop crashes. But this time when opening, it restored windows/tabs from almost a month ago. I closed Firefox and checked the sessionstore-backups folder: - the recovery-backup files are from the session date I just re-opened with old tabs - the previous.jsonlz4 file is from about a month ago and seems to be the reference point used when restoring tabs rather than my actual last session

Is there any other file or method I could use to recover my actual prior session tabs before it crashed?

I have not re-opened Firefox since quitting the browser after seeing it restored the old tabs.

Thank you in advance!

Asked by Josh 3 hours ago

Last reply by Josh 1 hour ago

Documents changed from firefox to microsoft. How to get them back?

This is a new cheap Chinese laptop from Amazon called ANPCOWER. It seemed to be set up to only use Microsoft. I have used Firefox for decades. It changed all my docum… (read more)

This is a new cheap Chinese laptop from Amazon called ANPCOWER. It seemed to be set up to only use Microsoft. I have used Firefox for decades. It changed all my documents to Microsoft and I can't access them anymore..

Asked by bonniecamo 1 hour ago

Last reply by Paul 1 hour ago

Window Security

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it ho… (read more)

All of a sudden when i sign in to Amazon I get this box: Windows Security: Please sign in to amazon .com: This request comes from Firefox.........: Never asked for it how do I turn it OFF?? I have no2FA in either Amazon or Firefox but all of a sudden i need to enter a Security Code.

Asked by phxtaxpro 7 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Set Permissions pop up and LastPass

I've been using LastPass with Firefox for a few years. All of the sudden when I try to open LastPass all I get is a pop up that says "Set Permissions". If I use Microso… (read more)

I've been using LastPass with Firefox for a few years. All of the sudden when I try to open LastPass all I get is a pop up that says "Set Permissions". If I use Microsoft Edge the LastPass works fine. How do I eliminate the Set Permissions pop up?

Asked by Ed 6 hours ago

Last reply by Paul 2 hours ago

Bookmarks do not carry over to other devices. Sync is useless.

I have switched from chrome to firefox on my windows 11 laptop. I want to do the same on my pc but after signing into the Mozilla account, the bookmarks do not come in. H… (read more)

I have switched from chrome to firefox on my windows 11 laptop. I want to do the same on my pc but after signing into the Mozilla account, the bookmarks do not come in. History, and other things seem to work fine. I tried manually synchronizing in the settings over and over again but nothing works.

about:sync-log has the following: File:error-sync-1756470933956.txt 7 KB 29-08-2025 18:05:33 File:error-sync-1756472283448.txt 10 KB 29-08-2025 18:28:03 File:error-sync-1756472834423.txt 4 KB 29-08-2025 18:37:14 File:error-sync-1756475717646.txt 15 KB 29-08-2025 19:25:17 File:error-sync-1756537352383.txt 11 KB 30-08-2025 12:32:32 File:error-sync-1756550876616.txt 7 KB 30-08-2025 16:17:56 File:error-sync-1756555300057.txt 4 KB 30-08-2025 17:31:40 File:error-sync-1756596355421.txt 25 KB 31-08-2025 04:55:55 File:error-sync-1756614480046.txt 30 KB 31-08-2025 09:58:00 File:error-sync-1756616854913.txt 21 KB 31-08-2025 10:37:34 File:error-sync-1756638623482.txt 12 KB 31-08-2025 16:40:23 File:error-sync-1756639451332.txt 17 KB 31-08-2025 16:54:11 File:error-sync-1756652104368.txt 4 KB 31-08-2025 20:25:04 File:error-sync-1756653367478.txt 6 KB 31-08-2025 20:46:07 File:error-sync-1756704617631.txt 12 KB 01-09-2025 11:00:17 File:error-sync-1756802293749.txt 18 KB 02-09-2025 14:08:13 File:error-sync-1756824621856.txt 30 KB 02-09-2025 20:20:21 File:error-sync-1756881547437.txt 9 KB 03-09-2025 12:09:07 File:error-sync-1756910518609.txt 22 KB 03-09-2025 20:11:58 File:error-sync-1756914122579.txt 32 KB 03-09-2025 21:12:02 File:error-sync-1756945880430.txt 17 KB 04-09-2025 06:01:20 File:error-sync-1756956775316.txt 19 KB 04-09-2025 09:02:55 File:error-sync-1756970167229.txt 6 KB 04-09-2025 12:46:07 File:error-sync-1757001011892.txt 11 KB 04-09-2025 21:20:11 File:error-sync-1757001024107.txt 29 KB 04-09-2025 21:20:24 File:error-sync-1757046224475.txt 16 KB 05-09-2025 09:53:44 File:error-sync-1757046230938.txt 30 KB 05-09-2025 09:53:50 File:error-sync-1757057610720.txt 19 KB 05-09-2025 13:03:30 File:error-sync-1757081977371.txt 26 KB 05-09-2025 19:49:37 File:error-sync-1757093018785.txt 148 KB 05-09-2025 22:53:38

I have no idea what to do other than going back to chrome where things just worked and I didn't have to spend hours looking at forums for solutions that do not work...

here's a screenshot from the last txt file

Asked by Ashar 13 hours ago

Last reply by Paul 2 hours ago

Group speed dial

I am trying to get thee group speed dial back that was on my computer today. i paid a bill tonight and when I was done the speed dial went away. I rely heavily on those p… (read more)

I am trying to get thee group speed dial back that was on my computer today. i paid a bill tonight and when I was done the speed dial went away. I rely heavily on those pains. how do I get them back. I have been trying for 2 hours and can't understand what to do.

Asked by daisyknews 2 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

plug in certification

what is needed to get a plug in we have built certified? It is an extension of the interface so ai can read the console etc.

Asked by akayanni 2 hours ago

Last reply by Paul 2 hours ago

icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 1 day ago

Last reply by jonzn4SUSE 3 hours ago

Firefox address bar says some of my website pages are not secure even though they are

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the a… (read more)

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the address bar and says that the connection is not secure.

I checked other browsers (Edge, Chrome, & Brave) and all show a secure connection. So this only happens in the Firefox browser (v141.0). I'm using Windows 10 64bit.

Has anyone else had this issue? Any suggestions on how to fix?

The form is how my clients order on my website (no financial info is entered on the form, just data), and I fear that if they are using Firefox and see it's "not secure" they will leave.

Asked by coreltech 10 hours ago

Last reply by coreltech 5 hours ago

Mozilla Firefox began to crash all the time.

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to … (read more)

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to reinstall Firefox; I updated my drivers for my computer; I cleared cash and history in the settings; I tried to delete some files from Firefox's folder. All these things did not help. The crashes may happen with any site, and it can happen any time. I have no problem with memory shortage. My system consists of Ryzen 7 5800x, Radeon RX 7800 XT and G.Skill Flare X (for AMD) DDR4 2x16Gb.

Asked by Black Cat 295 6 days ago

Last reply by jonzn4SUSE 6 hours ago

website access blocked?

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-cir… (read more)

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-circling ball when trying to access websites, like homedepot.com, shutterfly.com, etc. I can access them via safari.

I have gone through the Troubleshooting steps, have Uninstalled Firefox and Reinstalled, etc. What is happening with my browser?

Asked by J. D. 18 hours ago

Last reply by J. D. 6 hours ago

Photos covered with your logo

All of a sudden all of my photos in all of my photo files have only your stupid logo on them... I can't see the files let alone any of the photos. WHAT THE HELL IS WRONG… (read more)

All of a sudden all of my photos in all of my photo files have only your stupid logo on them... I can't see the files let alone any of the photos. WHAT THE HELL IS WRONG WITH YOUR DAMNED BROWSER AND HOW DID IT EFFECT ALL OF MY PHOTO FILES?

Asked by downing4change 8 hours ago

Last reply by Paul 8 hours ago