Firefox Community Forum

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

I started using a new laptop and when I receive emails through Outlook, the excel attachments won't open and I get a message saying that I don't have the pdf software. These are Excell files, not PDF. I've tried all the suggestions on-line but they still won't download as Excel files, only Firefox files.

The size of the slider is so tiny, it is extremely difficult to see let alone manipulate. Is there a setting which would allow a user to make them much wider, thereby easier to see and manipulate? Thanks

The five Firefox relay have not been used by me; can I create new ones. I don't use shopify or pinterest. It looks like they were set up in 2024. Can I receive 5 more to clean these out. Thanks.

"You can turn it off by entering about:config in the URL bar and switching browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false."

That doesn't work anymore. Since the last update, the search went back to the adress bar, doesn't matter if that option is mark as true or false.

Please stop making that the searches go to the adress bar. Nobody likes it.

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts added to my dashboard whenever I open a new article. What am I doing wrong?

I've been a long time supporter of Firefox and it's taken me a few years get all the bugs out of Win 7 so I'm not going to repeat that on Win X. My Win7_64 water cooled platform is overclocked, stable, and just as fast as most affordable new chipsets from Intel. I have third party security apps and firewall. I'm not downgrading to Windows X whatever later version that is and I'm considering other browser options, if anybody has ideas?

Although I'm on the ESR channel, I've been using User Agent Switcher for a while, which seems to work well on most sites. I also notice DuckDuckgo browser claims to support Win 7. I will miss Firefox, but switching to a Win7 supported browser would be my first option, then Linux if I have to dump Windows 7 for something else.

Developers will moan and say switch to Win X with the favorite phrase 'Upgrade' when my experience has been the opposite, but what do others feel who are using older versions of Windows?

I was able to install it on my Mac mini running OS mountain lion with no problem but This is the error message I keep getting on my IMAC OS10.15.7 Catalina (attached): current browser is safari ver 15.6.1. Your help will be greatly appreciated!

The above topic doesn't really apply to this. There was no option for this problem.

Now, I use Firefox Relay to mask my email address. It has always been an icon on the toolbar. It has now disappeared. I would like to use it but can't without that icon.

Please help. Thanks.

Hello, Firefox. So I have this feature whenever I type. When I type my first letter, it is capital, and whenever I add an comma to my sentence and hit the space key, it adds an period. I don't remember enabling that feature, and I want to disable that feature. Is there any way if I can disable that feature? Thanks in advance!

I keep getting pr_connection_reset_error messages in Firefox version 148.0 64 bit. I have purchased the windows 10 OS with extended updates and am running version 22H2 os build 19045.6937 do you have any suggestions on fixing this problem? When I am in my gmail account and using Firefox and I need to do a password reset that is when I receive the above error message.

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

It is very annoying that you suddenly change the way most users got used to searching in Firefox. I am not the only one who complains about this particular and sudden change, after updating Firefox. Please reinstate the central search bar of Firefox asap. It makes one wonder what else you might think of changing with the next Firefox update! At least give the users of Firefox a previous notice of what changes come with every update. I am thinking very seriously of dropping Firefox and use Brave, if the problem is not solved asap. One of your staff mentioned that this problem would have been solved by 10th March. Till this very moment nothing has happened!! This is not a thread but a serious complaint. I have been using Firefox for a long long time. I would like to be able to use it provided I can use it the way I am used it.

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?