Firefox Community Forum

Hello, thank you for taking the time to read my request. I am a long-time user of Firefox, but recently I have encountered a series of bugs.

1. Initially, I couldn't access GitHub. On the same computer, Edge works fine, but Firefox fails to load the page. Sometimes, the page content loads in Firefox, but the layout is completely messed up, leading me to suspect that CSS files are not loading.

2. I uninstalled Firefox, deleted the profile, and performed a complete reinstallation. This time, I couldn’t even open the Firefox account login page, receiving the error `SSL_ERROR_BAD_MAC_READ`.

3. Following online advice, I set `security.tls.version.max` to 3, but the issue persisted. The error changed to `SSL_ERROR_RX_MALFORMED_SERVER_HELLO`. When checking the certificate, the common name was `n.sni-347-default.ssl.fastly.net`.

4. Suspecting an issue with the system or browser certificates, I deleted all self-signed certificates and self-signed CAs (such as Fiddler and Accesser) from the system, but I still cannot access the site.

Please tell me, how should I go about solving this problem?

您好，感谢您在繁忙之中拨冗阅读我的求助。

我是Firefox的老用户，但最近发生了一系列的bug。 1. 最初是github无法访问。在同一台电脑上，用Edge可正常访问，但Firefox无法访问。Firefox有时页面内容可正常加载，但布局全乱，怀疑是CSS文件未加载。 2. 我卸载Firefox，删除配置文件，完全重装。这次连火狐账号登陆页面都无法打开，提示SSL_ERROR_BAD_MAC_READ。 3. 我按照网上的提示，设置`security.tls.version.max`为3，仍然无法加载，报错变为`SSL_ERROR_RX_MALFORMED_SERVER_HELLO`。查看证书，通用名称为`n.sni-347-default.ssl.fastly.net`。 4. 怀疑系统或者浏览器证书有问题，删除了系统内所有自签名证书与自签名CA（fiddler, Accesser）但仍然无法访。

请问我该如何解决这个问题呢？

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error:

Error writing temporary file. Make sure your temp folder is valid.

OK " Please, where and what name does this 'temp folder' have?

How may I fix this Error?

Thank y'all in advance. Phil T. ps W10, Chkdsk OK, system appears OK.

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (small image) Sometimes it just fails for several hours, other times it works fine on its own later that same day.

I have tried to find this inside the browser several times with trying to find this browser-tabs-card-Preview-enabled inside about:config But it doesn't seem to exist in this version and apparently you can't add a new rule inside the browser to solve it.

Google AI solutions search is outdated or the wrong version. My computer and browser are up to date. How do i fix this ? I don't want to uninstall it, lose my logins and the bookmarks if i am unable to sync my files after trying to reinstall the browser only to find out it has failed.

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

I HAVE BEEN WITHOUT WI-FI FOR ALMOST 3 YEARS NOW, AND ALL OF A SUDDEN TODAY WHEN I HAD SOMETHING ELSE TO TAKE CARE OF ELSEWHERE ON MY PHONE EVERYTHING FROM MY FIREFOX ACCOUNT WAS WIPED OUT AND I MEAN EVERYTHING ALL MY PASSWORDS EVERYTHING IS GONE I DON'T KNOW HOW TO GET ANYTHING BACK I DON'T EVEN KNOW HOW TO REINSTALL IT, AND I HAVE NO COMPUTER THIS IS EVERYTHING TO ME I'VE BEEN WORKING ON A PROJECT FOR AGES AND I NEED IT BACK AND I DON'T KNOW HOW TO RESTORE ANYTHING! I CAN READ YOUR PASSWORDS WHERE I HAVE TO HAVE THEM BUT I NEED HELP IMMEDIATELY. I'M NOT SURE THIS IS THE CORRECT ACCOUNT THAT I USE I THINK I ALWAYS USE D.LYNNTRITCH@GMAIL.COM, AND I'VE ALWAYS USED.. GO AS AN EXTRA PREVENTATIVE ON THERE TO MAKE SURE THAT I DON'T GET SIDESWIPED BY ATTACKERS AND IT HAS WORKED BEAUTIFULLY FOR YOU YEARS NOW I DO NOT USE ANYTHING CONNECTED WITH GOOGLE EXCEPT MY GMAIL ACCOUNT BECAUSE THEY TRACK ME EVERYWHERE AND I WON'T HAVE IT IF YOU CAN'T HELP I'M GOING TO HAVE TO QUIT IT ALL TOGETHER BECAUSE I WILL NEVER USE THESE MACHINES AND HIT ME TRACK LIKE I HAVE BEEN IN THE PAST ANY HELP YOU CAN GIVE ME IS SO IMPORTANT PLEASE HELP ME GET THIS RESTORED SOME WHAT THIS EVENING IF YOU CAN! DEEPEST THANKS! LYNN I USE A MOTO-G G5 ANDROID. IT'S ALL I HAVE AT THE MOMENT...

Hi, I am using Firefox on Mac Os Tahoe and IOS 18.7 and 26.2 (2 iPads). I have set up synching of my open tabs, but this works only from MacOs to the iPads, not the other way round. When closing MacOs Firefox tabs on the iPads this does not synch back to the Mac. I am missing something?

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

how do i get rid of this folder (recent bookmarks) and who thought this [edited] was needed?

Moderator note: This question has been edited to correct the language.

I have been battling with Firefox for a bit now with this 'helper tool' download. Every single update it requests access, which is has, and then won't actually open Firefox. I have to uninstall and reinstall each time to get some level of functionality back.

Checking online this isn't a problem isolated to my own computer, but aside from getting the pro version, there were no great solutions.

Can this issue please be fixed?

Hello!

I am having an issue where when I right click an image when on the image tab of a search engine, it only has the "Open Image in New Tab" choice in the context menu, with no ability to open the website the image is on in said context menu. ("Open Link in New Tab")

I know this is the opposite of what most folks want, but I see it this way: If you open the image from the context menu right from the search page, it only opens the tiny, fuzzy image that you already could see on the search page. I don't want, nor need, the tiny, pixelated image that I am already looking at.

I want to be able to open it right to the page that the image is on. That way I can see the image in full resolution, or look at the page it is from.

Is there any add-on or code or anything that could help me? I've searched and searched, but nothing I've found has worked.

TL;DR I want to remove "Open Image in New Tab" and replace it with "Open Link in New Tab" from the context menu when clicking on images in the image tab of search engines on Firefox. Is there any add-on or code or anything that could help me?

Hello all,

I recently (2 days ago) discovered that my Firefox was broken immediately following a Windows 11 update (2026-01 Preview Update (KB5074105) (26200.7705), in case this means anything to anyone). I first noticed my bookmarks and browsing history were gone (which I noticed a lot of people have already been complaining about recently). I want to start off by EXPLICITLY saying I have tried restarting Firefox, my computer, and following the instructions from the most commonly linked solutions (1 1, 2 2 , 3 3). None of it has many any difference to speak of. Now, onto the diagnosis.

My history is still not being remember or updated. Furthermore, the history management tool (the one that opens up on Ctrl + Shift + O) is completely non-functional. Clicking any button in there does nothing. I have tried to go "Import and Backup -> Restore -> Choose a File", especially because I managed to locate the .jsonlz4 backup files for my bookmarks in the root folder of my (one and only) profile. The history manager does not allow me to open a file, in fact clicking "Choose a File" does not even open a file selection menu. Clicking "Backup" does nothing, clicking "Import Bookmarks from HTML" does nothing. "Views" is also completely empty (which I assume makes sense, given there is no browsing history to speak of).

My only guess is my profile ended up broken somehow? I would guess the Windows update had something to do with it, but the fact that the history is still not being saved 2 days later confuses me greatly. Any help would be much appreciated, thank you in advance.

When a system-wide VPN application (not built into Firefox) is enabled, the behavior of the address bar changes: on the first click, it only shows 5 sites (Top Sites), instead of the usual 9. After pressing the Spacebar, the list from browsing history loads normally. The problem persists after turning off the VPN and only disappears after a full restart of Firefox. The issue is reproducible. Firefox version: the latest

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that with no problem. Then it asks for the code it sends to my cell phone and accepts that. And then it just keeps reloading various pages until I kill it. This is the error message shown in the log, it's repeated over and over:

NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIFaviconService.replaceFaviconDataFromDataURL]

   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:220
   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:647
   setIconFromLink resource:///actors/LinkHandlerParent.sys.mjs:139
   receiveMessage resource:///actors/LinkHandlerParent.sys.mjs:60

LinkHandlerParent.sys.mjs:148:17

I'm running under Mac OS 10.13.6 The site loads fine when I use Safari (version 13.1.2)

Thanks

I tend to have long and extensive conversations on Firefox's Copilot AI but I've run into an issue that makes this more difficult. When I press CTRL + F to search for text through a chat, it only searches on the webpage I have open on the right. I was wondering if there is a feature that exists that does this that I'm not aware of, and if not, maybe that could become a thing later?

I need tutorial guidance to restore my home site. All has been eliminated except tabs. The more I try on my own to restore, the more that gets deleted. I need a phone number to talk to a customer care tech to guide me.

Bonjour, Cela fait plusieurs message que je vous adresse mais je n'ai reçu aucune réponse ? Depuis votre dernière mise à jour de Firefox, Je n'ai plus aucun marque page ni Favori. J'ai essayé diverses méthodes en ligne mais rien n'y fait. Pouvez-vous m'aider. Je vous remercie de votre réponse, Cordialement, Patrick BASSELIN p.basselin@gmail.com