• Solved

how to remove AI from my Firefox?

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug … (read more)

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Asked by AlexSeanchai 3 months ago

Answered by AlexSeanchai 2 months ago

  • Solved

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Asked by brian.henson1 5 months ago

Answered by brian.henson1 5 months ago

  • Solved
  • Locked

Extension button Firefox toolbar

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say: "Firefox Extensions: Customize your too… (read more)

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say:

"Firefox Extensions: Customize your toolbar with the option to remove the extensions shortcut, giving you more control over your browser. When the button is hidden, you can access the extensions panel again at any time from the Firefox menu by clicking the Extensions menu item."

I still cannot drag the button down and out of sight by customising the toolbar.

Suggestions welcome.

Asked by SuMo Bot 11 hours ago

Answered by jscher2000 - Support Volunteer 10 hours ago

  • Solved

Black Box around Google Search Results

I think this might be more of a Google issue, but it happens when using Firefox so I'll post it here. As of Jun 25, 2025, I have noticed dark black boxes appearing around… (read more)

I think this might be more of a Google issue, but it happens when using Firefox so I'll post it here. As of Jun 25, 2025, I have noticed dark black boxes appearing around my Google search results. I normally use a dark theme in Google, but the color is a muted grey/black. Today, however, dark black boxes have begun appearing around my search result. I really dislike the appearance as it is quite jarring. Interestingly enough, this issue only happens when signed into a Google account. Some Reddit users have reported having the same issue even in other browsers when using Google search. It seems to be something that Google has done on thier end but I was wondering if there was a potential workaround in the meantime.

Asked by Bradley Hughes 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

NYT site won't let me open any articles, and yes, I'm logged in. Works fine on other browsers but I'm a Firefox guy

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low to… (read more)

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low tolerance level for tech glitches. Any help greatly appreciated!

I called NYT Support, which tells me it must be a Firefox issue since I can open in Chrome, Safari. I thought it might because I have the Enhanced Tracking Protection box checked, but unchecking does nothing.

Out of ideas.

Asked by wa 2 days ago

Answered by wa 12 hours ago

  • Solved

Schriftfarbe für Ordner und Website-Einträge in der Sidebar ändern

Hallo, ich arbeite gerne mit geöffneter Sidebar und bisher (bis Firefox-Version: 139.0 waren sowohl die Ordner der Sidebar, wie auch die in Ordnern abgelegten Webseitene… (read more)

Hallo, ich arbeite gerne mit geöffneter Sidebar und bisher (bis Firefox-Version: 139.0 waren sowohl die Ordner der Sidebar, wie auch die in Ordnern abgelegten Webseiteneinträge immer in weißer Farbe (vor dunklem Hintergrund). Jetzt nach dem Update von Firefox auf Vers.: 140.0 ist der Hintergrund der Sidebar 'dunkelgrau' und die Schrift der Ordner und Webseiteneinträge sind in schwarzer Farbe, sodaß man diese nicht mehr richtig sehen kann; lediglich die Icon's der Webseiteneinträge sind in der entsprechenden Farbe/Logo der Webseite korrekt zu sehen. Liegt das jetzt am Update von Firefox 139.0 auf 140.0 ?? Die Sidebar war bis gestern noch korrekt und lesbar dargestellt !!

Asked by Jochen Cezanne 3 days ago

Answered by Denys 1 day ago

  • Solved

how to drag addon from Toolbar INTO the puzzle piece?

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar. Also, the Customize Toolbar / overflow menu won't accept anythin… (read more)

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar.

Also, the Customize Toolbar / overflow menu won't accept anything, the addon just pops back out when dragged from the Toolbar.

Asked by FireFoxSucks 2 days ago

Answered by FireFoxSucks 16 hours ago

  • Solved

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (read more)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Asked by Bob 3 days ago

Answered by Bob 1 day ago

  • Solved

Bookmark Sidebar

I installed the new 140 update, and now when I open the bookmark sidebar, the "Search bookmarks" field is highlighted, and the entire list of bookmarks is darkened to the… (read more)

I installed the new 140 update, and now when I open the bookmark sidebar, the "Search bookmarks" field is highlighted, and the entire list of bookmarks is darkened to the point that it's pretty much unreadable. This was never the case before. I NEVER use the 'search bookmarks' function. My bookmarks are organized into folders and sorted alphabetically. How can I undo this setting so the sidebar looks like it used to?

Thanks!

Asked by jbwenu 2 days ago

Answered by Denys 1 day ago

  • Solved

Firefox 140 - Now have issues with background colors in Sideview bookmarks

Hello all: Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many … (read more)

Hello all:

Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many themes now have totally dark sidebar colors and not readable (see screenshot image upload with this posting). I always have my bookmarks (almost 1200 of them) displayed in my sidebar, and this is the first time an issue like this has arisen with a Firefox update.

To remedy this scenario, I must use very light colored themes that have a white background when you bring up the sidebar bookmarks. If not, everything is totally dark and unreadable.

Any ideas or help on this one?

Asked by benherrmann1 4 days ago

Answered by benherrmann1 1 day ago

  • Solved

Font color problem in dark mode since update 140.0

Hello, Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could … (read more)

Hello,

Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could you fix this problem with a new update? Thank you so much in advance.

Asked by Fred LEDEFRE 1 day ago

Answered by Denys 1 day ago

  • Solved

Bookmark Font Color Changed on V140.0

FF ver 140. just loaded and now all my sidebar bookmark fonts are black on black. How do I change the sidebar bookmark font back to white? When I disabled all Themes the … (read more)

FF ver 140. just loaded and now all my sidebar bookmark fonts are black on black. How do I change the sidebar bookmark font back to white? When I disabled all Themes the white color came back, but enabling any theme and they the font turns black again.

Asked by ramohr7 2 days ago

Answered by ramohr7 1 day ago

  • Solved

firefox update

Firefox mozilla recently updated, now the bookmark side bar has made the fonts dark on a dark background, now unreadable. How do I change the fonts back to white on a da… (read more)

Firefox mozilla recently updated, now the bookmark side bar has made the fonts dark on a dark background, now unreadable. How do I change the fonts back to white on a dark background?

Asked by tomrascalguy 3 days ago

Answered by Paul 3 days ago

  • Solved

Dark bookmarks after last update

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white. How do I change that&… (read more)

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white.

How do I change that ?


Thanks !

Asked by namknat 2 days ago

Answered by Paul 2 days ago

  • Solved

Need for Option for adding search engine below for search in address bar

With a catastrophe with my System I almost reinstall all Software including Firefox than I found the address bar changed a lot in the latest version. For the old version… (read more)

With a catastrophe with my System I almost reinstall all Software including Firefox than I found the address bar changed a lot in the latest version.

For the old version when I type words, press the down key to switch your engine below, but the new version they disappear! Even for alt+↑ or alt + ↓ are disabled now, may it be too radical?

I really like the engines below in the old version, thus, a option for let the engines shows below may pretty helpful

Asked by asmith360 1 day ago

Answered by TyDraniu 1 day ago