Firefox Community Forum

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in screenshot 2 which was taken in an other browser. Can somebody please help me to solve this problem. Many thanks.

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, because I was again able to 'like' and comment...but then late that night I was suddenly back to square one. exactly the same issue. it's now been a couple of days and I still can't 'like' or comment on substack.

this same thing happened after an update many months ago, and after a week or two I just switched to opera. checked firefox again in september or october and it was working so I stayed. I'd like to keep using firefox but the substack problem is annoying. why did it work for about eight hours and then stop again? it seems as though substack is the poor step-child. hope you can get this fixed! because having to change browsers is also annoying...

thanks!

The last time Firefox updated my Etsy Dashboard would no longer connect. None of the screens I need for my shop would work. Etsy support had me clear my cache and I even did a refresh of Firefox but it still would not work. Etsy's conclusion was it had to be a Firefox issue and they could not help. I had to switch to Chrome to continue working. At some point the issue went away and Etsy's dashboard was working again. Now, after the most recent update it immediately was no longer working again and I am forced to use a different browser. What could be causing this issue related to the updates?

Recently upgraded to version 146.0 on Linux (Mint, Cinnamon)

YouTube will work fine when I first start the browser. Eventually videos will stop displaying and sidebar links will not be active.

From a separate forum article I cleared all site data and restarted Firefox. That fixes the problem for about 4 or 5 videos, then you need to rinse/repeat.

The latest incident seems to have been triggered when I tried to watch a video embedded in an X (Twitter) post. That failed. And the YT failed as a whole. X was open in a separate tab container at the time.

While I have both Privacy Badger and uBlock Origin installed, both are deactivated for YouTube.

See the attached images. The video is just not displaying, though the screen is reserving space for the player.

Both/all videos I have tested do work in Chromium.

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

Good day,

when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to scroll a lot.

Please help with that.

Thanks a lot!

I will contact Instagram about that now too, as maybe the issue is on their side, or on your side.

Regards from Germany, Johannes

I have been having trouble entering information or accessing certain websites. This has been getting worse regularly. Either I can't sign in, using manual or saved information in my password keeper, or I can't enter information on sites on which I'm trying to make a donation, such as my address. Or it will do that and then not let me enter credit card information, again either automatically or manually.

Note that I then have to open a different browser, and then I have absolutely no trouble. If these problems aren't fixed, I will have to stop using Firefox as my default browser, which it has been since its beginning. Please advise.

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play less than a second of audio). Somewhere along the line any interaction with YT itself or even the tab stop working. All other tabs work fine.

Firefox doesn't ever crash, and I can't see anything weird when using a process viewer (I'm not too familiar with Linux diagnostic tools).

So far I've tried:

• Updating Firefox
• Disabling Extensions
• Clearing cache
• Uninstall Firefox
• Multiple Proton games through Steam
• Game running through Wine
• Updated OS

I've tested with Chrome, which had no issues.

I don't recall messing with anything at the time (I did change some settings in firefox, but I think that was a few days before the issue started).

--System-- Operating System: Bazzite 43 KDE Plasma Version: 6.5.3 KDE Frameworks Version: 6.20.0 Qt Version: 6.10.1 Kernel Version: 6.17.7-ba20.fc43.x86_64 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 9700X 8-Core Processor Memory: 32 GiB of RAM (30.5 GiB usable) Graphics Processor 1: NVIDIA GeForce RTX 4070 Graphics Processor 2: AMD Ryzen 7 9700X 8-Core Processor Manufacturer: Gigabyte Technology Co., Ltd. Product Name: B650 EAGLE AX System Version: Default string-CF

I'm sorry to be asking this question again, but my previous thread was locked without my being given an opportunity to respond. The question was this:

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing', but the next time I come back to the homepage these settings have turned themselves back on. What do I have to do to retain these settings?

Denys responded to say it was a feature introduced by an extension. I'm not sure what gave this impression; I'm simply going to the Bing homepage (www.bing.com). I do have extensions installed, but I have turned them all off for this page just in case it was one of these that was causing the issue. If you click on the hamburger menu at the top right of this page you have an option to disable 'Show trending' and 'Show news etc', but as soon as the page is refreshed the news and trending, which appear at the bottom of the page, reappear. It's as if Firefox isn't saving the cookies, and yet it clearly is.

I use Linux mint and Firefox on all my computers a week ago I started to get errors on the Kroger's website. Today I used my laptop computer which has not been updated for several months and that Firefox works fine with the Kroger's website. Firefox updates has created problems with Kroger's website. How do I tell Firefox creators about this?

Video's from https://abc7.com do not play. It's the only site this happens to. I don't know how to fix it. Win11. PC.

I cannot complete an online payment from a checking account on firefox. I get to the point where it says submit payment and it always kicks me back to the same screen. I have to change browsers to complete the payment. Is there a setting that is preventing me from completing the payment?

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content).

If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty.

So it seems this issue only happens in Firefox. Firefox 145.0.2