Showing questions for topic:
  • Reset passwords

Lost data

I know this is probably impossible to restore but I might as well ask, No I do not have backuped files on my computer, I already have the username, I was just going to as… (read more)

I know this is probably impossible to restore but I might as well ask, No I do not have backuped files on my computer, I already have the username, I was just going to ask if there was a way I can find the password for the account. I understand if that is a impossible task so thanks either way if you cannot help with my problem.

Open 1 9

How do i get my new recovery key?

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i g… (read more)

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

Open 22

____shruzzz____

I am unable to access my account. It shows an error related to password or verification even after entering correct details. Please help me recover my account and guide m… (read more)

I am unable to access my account. It shows an error related to password or verification even after entering correct details. Please help me recover my account and guide me step-by-step to fix this issue.

Open 1 28

Can't access firefox on new desktop computer

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edit… (read more)

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edited] @myctl.net. I cannot sign in because I forgot my password for q.com which no longer exists, so I can't receive an email to change password. I am at a loss how to fix this... Can you help me please. I had sent you my new email back a few months ago so I thought it had been changed to myctl.net but it is not. help please, I am so frustrated. thx for your help

Open 1 58